Brush Road Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tammy Huth
5 months ago
FANTASTIC CUSTOMER SERVICE!!!While passing through Lewisburg on our way home from South Carolina, my car started to run very roughly, to the point we knew we couldn't make it home.We called Brush Road Auto, and they told us, while they were super busy, and didn't have an available spot, we could stop by and they'd take a look.They came right out, put a tester on my car, and did what they could to help us. Unfortunately my car was beyond help, but everyone at Brush Road was very kind, helpful, and professional.HIGHLY RECOMMEND!!!!

  Doug Fry
5 months ago
Our car broke down while passing through. They looked at it right away and helped with advise on getting us the almost 5 hours home. They did all this on a Friday afternoon (with all the bays filled and very busy) and wouldn't even take any payment, saying we had a rough enough day already.

  Xaq � R�ord�in
9 months ago
Brush Road is amazing! I ve taken my vehicles there for about 2 years now. They ve continued to provide excellent service and they are super friendly! They have earned my trust and it also feels like I m going to visit friends I ve had for a long time.I highly recommend Brush Road for all of your automotive repair needs. They provide excellent service at an affordable price, along with with a friendly smile each and every time!

  Brent Maney
7 months ago
Had a brake line come loose on my travels up I-64. BRA took the time to fix it late on a Thursday afternoon and got me back on the road. Good people and would be happy to stop there again. Thanks!

  Timothy Warner
10 months ago
Very dissatisfied. Called and set up an appointment,got there early. The young gentleman that came out to check on my vehicle as to what they were replacing proceeded to tell me I needed a fuel pump not an alternator like I knew I needed. Gave me an attitude when I said well my battery light is on and my vehicle started and ran so it is not the fuel pump. Told me my alternator tested high. Went and got a second test done at another shop to where the alternator was too low to even register. Will not be going back.

  Cavalierhawk
7 months ago
I was new to lewisburg, Wv. Brush auto with Rodney at the helm came through with flying colors. My 4runner had some new issues and were fixed quick and inexpensively I might add. Thank to Brush automotive in lewisburg!

  John Augustine
a year ago
Have taken a couple cars to them, and although I leave with the engine light off, inside of 5 miles, engine light has always come back on. And with this last issue they fixed I m now without a vehicle, because I don t believe the issue was properly taken care of. Wouldn t recommend this mechanic shopServices: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic

  hua zhang
2 years ago
Rodney is very nice, kind and honest. We drive from Ohio and our car was leaking engine oil on the high way. We had to pull off and call auto shops nearby, it was almost 5pm and close to the off hour. Rodney found the leak quickly and called different suppliers for parts. His finance helped us find a hotel to stay and gave us a ride to the hotel and picked us up next day when the car was fixed. For the whole process they only charged 1.5labor hour and parts. We were lucky enough to find this kind and nice couple. Wish them a good business!Services: General repairs & maintenance, Engine repair

  theresa baldwin
2 years ago
I was visiting from Nashville, TN in my campervan. The A/C seemed to be turning warm. I was only there for 2 days. I called 3 dealers and they couldn't look at it for at least four days. I called Brush Road and he offered to come and look at it on a Saturday morning. He's not open on Saturday!!!!! I showed up and he said my freon was low. I stood outside guessing how huge the bill was going to be with friends. When he was finished filling my car with freon and I watched him do it while he explained the entire process (and I was able to see gauges of what was going in and out) - the price was 75% less than we all estimated. This guy is the real deal. Honest and helpful. DO NOT take your car to a dealer until you have called this guy to see if he can help you first. I recommend this guy 100%!!!!!Service: Air conditioning

  Tami Bailey
2 years ago
OUTSTANDING!! I'm from out of town and my brakes seized up on our way to the caverns. They took me right in when the tow truck guy got me there. Diagnosed the e-brake had broken. They fixed me up in 20 min and the bill was far less than I think it should have been. Tried to pay more and Audrey who works in the office refused. Thank you Rodney, Chris and Audrey! You guys are simply the best!Service: General repairs & maintenance

  Renee Smock
3 years ago
Our car broke down on a road trip ten hours from home. These guys were the only ones in town willing to take us on a Friday afternoon before the long holiday weekend. They even came and picked up all four of us since we couldn t ride in the tow truck. They fixed the issue and had us back on the road in less than 30 minutes! So grateful! There are good people in this world.

  Rev. Jeff Binder
a year ago
I was disappointed to experience that Brush Road Auto would not take responsibility for a cross-threaded lug nut issue following my last tire rotation, which wasn't discovered until going for a new tire rotation. I asked if they would cover the cost, and they would not. If you can't take ownership of your previous work, then I can't trust you with future work. This is a shame in such a small town, especially.Service: Tire rotations

  Ed Cables
7 months ago
My go to mechanic. Down to earth good people. Always great work, great price. Highly recommend!

  Madison Gale
3 years ago
I was driving through Lewisburg, beginning my cross country drive from coastal Virginia, when my 2015 Honda Civic started to have transmission issues around 4:30pm. Bob was able to help me get back on the road that very next morning, and was very kind and reassuring. My car was an easy fix but the price was more than fair and my car has been running as it should! Very grateful to Bob for his help.

  Keith Boyce
2 years ago
I would rate it 10 if I could! I was traveling to the coast of North Carolina from Indiana and I had a U-Haul trailer and nobody else could get me in, Brush Rd not only helped me, but his diagnostic skills were exceptional. I wished I lived closer because they would be my go to. And...and he could have taken advantage of me. I was from out of town, probably never see me again, but he was more than fair. I would recommend them to everyone!

  John Cohernour
7 months ago
There the best my car broke down on interstate had have it towed they had it fixed 30 minutes after tow truck off even tho it was almost closing timeService: General repairs & maintenanceService: General repairs & maintenance

  Katy Kelly
3 years ago
I brought my van here about a year and half ago. They told my my transmission was going out. I had them fix it, along with my brakes and new exhaust pipe. Charged me over $2300 for the repair. I drove the vehicle to co, where my exhaust pipe fell off on the highway, took out my rear brake line. Luckily my front brakes were still intact. On the way back my transmission started faltering. I lost second gear. I had to pay someone else to fix my brakes and for a new exhaust pipe. Which came out to about $387. When I brought it back to this shop, the redid my transmission on the house. I lost second gear within a week. I will never let them touch my vehicle again. I am out thousands of dollars thanks to themI had a close friend have thier truck end up there in a wierd tow truck mix up. They kept his vehicle for over a month and ended up telling him they didnt know what was wrong with the vehicle! They didnt want just throw parts at it. For a month they couldnt figure out what was wrong with it. They changed the air filter and told him it was fixed and when it died on the road and it had to be towed back to the shop because they hadnt actually done anything to fix the problem they tried to charge him for the tow!If I could give them negative stars I would

  Levi Massie
4 years ago
My wife and I were in town visiting family and our truck broke down on the way. These gentlemen not only got us in same day they provided trustworthy, and phenomenal service that allowed our family to get back on the road in time. I wish we lived closer so I could use them for regular service on our vehicles.

  John Eldreth
5 months ago
Professional service done on time, will continue to use their service and recommend to others.Services: Auto brake repair, Brakes, Auto brake replacementServices: Auto brake repair, Brakes, Auto brake replacement

  Elvira Meyer Nielsen
2 years ago
BEWAREBrush Road Auto performed a faulty repair on our vehicle which resulted in us having an accident breakdown on a mountain in the middle of the night to our big distress.Brush Road installed a new radiator and clutch in our Ford vechicle but failed to harness the clutch, ultimately resulting in the clutch to snap and break the radiator, and radiator shroud, just days later!Both Ford and our new AAA certified mechanics pointed out their negligent work and wanted to hold Brush Road liable. We had to have the same parts and more replaced because of their faulty work, and were stranded in a foreign city for 4 days to have the repair fixed.We reached out to Brush Road with all documentation from the other mechanics, pleeing them to cover our costs, but they denied any responsibility and didn t even offer to look at the vechicle again.We are now going to court to have justice be served.So BE CAREFUL! We thought this was a trustworthy place, but turns out its far from it - and it has been a very tormenting process to say the least.

  Kristi Sabol
4 years ago
My son's Jeep had been towed from Snowshoe, WV. Thank you Tri County Towing for the rescue!! Bob diagnosed the issue, ordered the part, and fixed the Jeep the next day. Grateful for the speedy service and getting my son reunited with his Jeep!

  Joy Hoke
2 years ago
Both times I have went to Brush Rd Auto I have been very pleased. They done a great job, great prices for the work I had done. I would definitely recommend and will go back!!

  Jim McMahon
5 months ago
Quick service and a very friendly bunch of guys

  Marilyn White
a year ago
I was from out of town traveling on vacation.Tow truck driver took my car to this location.Owners were absolutely wonderful !!!Service: Auto engine diagnosticService: Auto engine diagnostic

  Paula Fannin
7 months ago
He came in early and on a Saturday just to help get me back on the road! A real life saver!!

  Ahisha Marshall
3 years ago
Bob is always helpful and gets my vehicle in quickly. The work is affordable and always quick to return my vehicle.

  Michael Hillegas
4 years ago
I needed an alternator installed asap. These guys got right on it same day. Price was fair and great experience.

  Sandy Presnell
a year ago
Very honest and trustworthy. Great staff.

  Jason Plogger
a year ago
Excellent people, fast service, good work recommend Rodney to anyone for any job.

  Larry Loftin
a year ago
Great service friendly staff .will recommend Brush road Auto