Bill Spurlock Auto Sales & Service Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Darrell Dean
3 years ago
This is by far the best car dealer in the entire Tri-State!!! Best place for quality pre-owned trucks, cars, and SUV's. Service Department is top notch hands down. The Service Department manager has extensive knowledge of all makes, domestic and import. Technicians are ASE certified and the most ethical in the area!The General Manager, Sam Spurlock, is the best to work with. No high pressure sales tactics just friendly service. I have gotten several quality pre-owned vehicles. I prefer to support local family owned car dealers. The showroom has several classic cars on display. I love the nostalgic atmosphere of this former Dodge dealership.I wish that FCA USA would allow them to become a full CDJR (Chrysler, Dodge, Jeep, Ram) dealer again. This dealership has such a great reputation and history in Huntington WV. As their business slogan states: "Service Satisfaction Always A Top Priority". The Spurlock family treats you like family and I give them a 5 star rating!

  Melissa Anders
4 weeks ago
Idk but he wants 7k for a 2000 Toyota salano and I think that that's an outrageous price!!! Especially since the vehicle is 24 years old!!!

  Teri Castle
2 months ago
Excellent automotive service. The guys that work/ own this place are incredible.

  Kurt Bryson
a year ago
Old Fashioned Neighborhood Car Dealer. Spent Time Helping Me with What was only Going To Be a Super Small Sale. As a Lifelong Mechanic The Shop Was Immaculate So Much So I Really Took Notice. They Really Care About Their Business and It Shows. Buy Here with Confidence !!

  Brad Garner
9 months ago
Has been around for a long time. Definitely a good place to get parts at that you can t get any other place. They can usually get anything that you need for your vehicle there employees are also good people.

  Kermit Adkins
6 months ago
Jim and his staff ALWAYS takes great care of my needs and fair price.

  Travis Leffingwell
3 years ago
Sam will tell you anything to get a sale. Got a jeep and have had nothing but problems with it. Was in the shop a week after buying it. The motor started to knock a few week later now the radiator is leaking. Would never recommend anybody dealing with him... The guys in the garage are really nice and will do all they can to help u but Sam your a pos!

  Bill Spurlock
a year ago
This is the best place ever! Mostly because I googled my name and this came up. So awesome, I almost feel famous. Are you related to Morgan? I think I am like 16th cousins.

  Michael Parker
5 years ago
About 13 months ago I was traveling back home from NC and on the way my van broke down. Fortunately, I had AAA and I was towed to the nearest place that could service my vehicle. It was Bill Spurlock Auto Sales & Service. We were treated with respect, kindness and understanding for our situation. I suspect they pushed off some things they were already working on and took care of us and had us back on the road to home within an hour and a half for a fair price. I won't ever forget the way they all took care of us and I hope some day I can stop in and thank them personally again.

  Southern Ohio Mopar
4 years ago
If you are considering using the Service Department at Bill Spurlocks, please read the following review...I and my father were working on replacing the intake plenum gasket on my 2003 Dodge. We ran into some issues, broken intake bolts in the head and such. So the project lasted several days longer than intended. Once back together, the motor would not crank, like it was out of time. Compression test revealed that there was little to no compression in ALL 8 cylinders! We suspected some crazy case of catastrophic failure.Well, my truck was in need of a transmission anyways (Dodge, duh), so being that I live in the Portsmouth, Ohio area, I wanted to have a non-local shop undertake this large project of replacing motor and transmission. I contacted Spurlocks, and talked at length with Jim, the service manager, several times. I had a transmission built in Florida, a Stage 1 46re, and had Jim quote me a price for install of transmission and engine as well as the new engine price. This was a quite large amount of money, but I felt the price for their labor was very fair, and being a former Dodge dealership (2009) I figured they would have a good amount of experience.Once they received my vehicle, they were quite busy so It took them a couple weeks to get started on my truck. After the second day of tear down, Jim called me and this is the point of this review. He called me to tell me that he had a hunch as to why my motor may have went down, and for curiosity sakes, he tore my heads off to take a look, and found that paper towels hadn't been removed from the intake ports and had gotten lodged in all the valves, causing no compression. He then suggested just fixing the heads, and throwing it all back together.Jim's honesty and straightforwardness saved me $4,000. FOUR THOUSEND!! What could have been a 6,000+ total ended up costing me around 1700, and that's including their labor to install my transmission. Jim lost money. They could have charged me for a motor and install, and made quite a large amount more money. But Jim told me "I wouldn't want you to pay for something that you truly didnt have to"All the other work they did was top notch, flushed my radiator and trans cooler, since they had the heads off, they installed a set of headers I had for the truck for free! Valve stem seals, all the head work, head gaskets, They road tested the vehicle and everything was very well done and the truck runs great!For that I am thankful and will continue to send my business to Bill Spurlock Auto for as long as they are around

  Nick
7 years ago
Bought a car 2 years ago exactly. The paint job is completely awful on the whole front end & the estimate to repair was 1200. I called and explained the situation because when the car was purchased you couldn't tell but after 2 years it's completely eaten away & horribly noticeable. They refused to help pay in any way which given the fact I gave them 10 grand + a 2008 Nissan Sentra for 5500 dollars.

  Sparkle Wade
3 years ago
I needed an inspection sticker & I didn't have an appointment but I was in & out within 20 mins. Everyone was very polite & nice. I'd definitely recommend this business.

  Darrell Dean
6 years ago
I just got a 2002 Nissan Xterra from Bill Spurlock's Auto Sales and Service, Inc. today 07/24/19. This is my second vehicle from Spurlock's and I have to say that this is the only place where I will purchase a vehicle and bring my cars for service. Great family owned dealership! Awesome sales experience with the General Sales Manager/Owner Sam Spurlock! If you want an honest square deal...come to Spurlock's Auto Sales and Service.

  Al Cardwell
3 years ago
Jim is the man! Huge shout out to all the hardworking people at Bill Spurlock Auto. Fast and efficient service, great people. You want to do your business here.

  DeLinda Mitchell
a year ago
They are really nice and try to help you ad best as they can

  Adrian Hernandez
2 years ago
Respectful and very helpful. Ordered part and came the same day. Will definitely recommend this place.

  JOE KLEIN
5 years ago
They go above and beyond to insure all repairs are done to resolve the issue you are experiencing with your vehicle.

  Teri Castle
2 years ago
They sell good cars. Their mantinence guys are the best

  Will McGuffin
6 years ago
Great people, reliable vehicles, and phenomenal service. THE BEST USED CAR DEALER IN TOWN!

  Steve Harrison
11 months ago
Fast, friendly service and quality work!

  Tony B
6 years ago
Fantastic service and friendly salesman & manager. Highly recommended.

  Timmy Ahler
6 years ago
Very friendly good prices fast service

  Patrick King
2 years ago
Jim and the guys in service department are great!

  Kimberly Lucas
9 months ago
the best service in town

  Rachel Bowen
6 years ago
Always helpful and remembered me even from years ago! :)

  Bradley Ray
3 years ago
When it comes to used cars this is the only place I will go!

  O Miller
2 years ago
Friendly an knowledgeable staff.

  David McKinley
a year ago
Professional and very kind

  Todd Sykes
4 years ago
Nice car dealership to get a car

  Robin Ash
2 years ago
Excellent service