Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jackie Haske
a week ago
My car broke down on the WV turnpike and I needed to tow it somewhere. Bob's had good reviews, and being in unfamiliar territory, I chose them. They fixed it quickly and got me back on the road the next day. He told me what the problem was and let me keep the bad part. Bob's made a stressful situation so much less stressful.
Linda Carte
a week ago
This is a good place to get brakes, rotors, oil change and tires. They were fast and had everything I needed in stock.
Jennifer Casey
a year ago
Hauling precious cargo along i64 in West Virginia, just at the peak of the Appalachian mountains, there was an audible 'pop' from under the hood of our truck. I noticed my husband grab the steering wheel tighter than normal as he said uh oh. The power steering was gone and the battery was draining rapidly. He quickly turned off anything that could drain the battery and told me to find the next exit and/or an auto parts store. If you know anything about this part of i64, not only are stops far and few between, but there's not a whole lot of just pull off and pick up auto parts options either. Thankfully the universe was on our side as I found the next exit was 2 miles away and Bob's Garage was a hopeful option for us to at least stop safely to fix the issue. I called and was warmly greeted with a friendly voice on the other end. Frantically I asked if they happened to have a serpentine belt. She said they didn't but they could get one.� In my panic I said can we please come and if nothing else park to see what is going on. She kindly told me of course and we limped that way hoping we had enough power to make it. After I hung up I realized I probably didn't give the impression of being very nice lol, but when we finally made it to Bob's Garage we were welcomed with kindness like we've known them for years. We got parked, popped the hood and as we thought, broken serpentine belt. Not only did Bob's Garage quickly find us a new belt, they fixed it for us in no time. We were traveling w our horse and dogs including our new puppy Evy. The puppy was getting restless so I took her out to walk around. They had a fenced in area next to the shop and though we passed on the offer to use it, I thought it was extra awesome that they even cared enough about us to offer the yard for her to run if needed. While I don't know anyone in the area, and hope to never be in that position again, I want to HIGHLY recommend Bob's Garage should you need auto repairs and/or service! I can't thank them enough for their help. My family and I are eternally grateful for their service and kindness.
Vernon Stratton
6 months ago
While traveling through West Virginia heading to Virginia my car broke down on the WV Turnpike. Want to first give a shout out to the turnpike curtesy drivers they were great. I had two to stop by and the last one called me a tow truck and stayed with me until it came! Now, to Bob s what an awesome experience from the time my car was taken off the truck! Within a few minutes they had the issue diagnosed and an estimate on what it would cost for repairs. They ordered the parts and fixed my car the same day and I was off to VA. Want to say thinks to all that was involved in taking care of my car. Also, enjoyed all of the nice people that I had conversation with while waiting!
Denny Perdue
3 months ago
Fast service and you a friendly family small business. Great tire prices.Highly recommend them for all you service needs.
Brandon B Green
3 years ago
While Visiting West Virginia, I noticed that my vehicle was very loud and the front end was shaking when I was driving. I was scared to drive it back to Florida Before getting it checked out. So I was googling call shops in the upper Kanawha Valley area and came across Bob s garage. I also asked for recommendations on Facebook. My cousin recommended me taking it to Bob s garage. So I gave them a call, Tammy the front desk receptionist was super friendly and told me to go ahead and bring it in. I brought my car there and they thoroughly checked it out top to bottom front end. They found out that it was a flex pipe issue. They fixed it and also repaired my tire which had a nail in it. I have been to many many businesses and this auto shop is by far the most friendly and efficient auto shop that I have been to. I DEFINITELY RECOMMEND taking your vehicle here! They really treat you like family and not a stranger. That makes a big difference. You can do the best work but if you don t have great customer service, it doesn t matter. The group of people who work here are the very best. They are honest, affordable, and will not try to rip you off. If there were more than 5 stars I would give them more.
Andrew Lighthizer
8 months ago
We lost our brakes going through the mountains of WV due to a vacuum pump failure, on our way to SC for vacation. We were towed to Bob's and although they could not get the part for several days, they were so kind to us and even let us stay out front in the shade waiting for family to pick us up and take us back to Ohio. Tammy and the staff there offered us water and made sure if any of us needed to use the bathroom before she left for the day we could. Just friendly kindness our family truly needed in that moment. They fixed the car, we went and picked it up, but what will stick with us is their hospitality. Definitely recommend for any needs, emergency or otherwise. These are good people and we are blessed to have had them help us in our time of need.
Karen E Laine
a year ago
Bob saved my trip. He got my car with two flat tires and bent rims a flat bed tow to his place where is guys banged out the rims, seated new tires, and got me back on the road all at a very reasonable price. In addition to being very competent, the whole crew is extremely nice.
Terri Barnhart
10 months ago
Great friendly & fast service.Nicest owner & staff!Reasonable prices.I've been a customer for 10+ years!!
Kristyna Fish
9 months ago
He takes such good care of his customers and he is very active in the community. It s amazing to have such an amazing human that you can trust to bring your car to.
Nick Gilliland
5 years ago
Me and Hide having quite the adventure this weekend. Supposed to be home but having to get a water pump put in the Ol Dodge at Bobs Garage LLC in Hansford WV. Bob and his crew are open 7 days a week, even on this Mothers Day. Some one say what a blessing, God is good all the time.
hank willybutch
a year ago
I ruptured a brake line while traveling from Virginia to Kentucky the day before thanksgiving. I was able to limp in to bob s at 4:30, they had me back on the road by 5:30. I was stunned by the cost, it would not have gotten me inside the garage in northern Virginia. Much less fixed and down the road.Thanks bob and crew, saved our holiday!I would recommend bob to everyone. Honest and competent.Service: Brakes
Michael Reedy
a year ago
Depends on the mood of the employees !! Some days its great and you get the best servis in the valley. Then there is the other days i wouldnt drive buy for a tire change. But most the time they are good enough to even help for free.
ROB KEIFFER
a year ago
Refused to fix my vehicle simple because I purchased my own tires instead of buying their overpriced junk. Told my to take my car and take it home that it was on his property and I need to get it out of there. Told me that I "do this all the time" when all I've ever done is buy tires and stop and ask if they could mount and balance them. Got mad because he had already got the tires for my car without checking with me first. Bob himself was very rude and unprofessional. I had to arrange for a tow truck to take my car from his garage to another one. I will never use or recommend this place again.
Jon Keske
a year ago
I got a flat tire on the interstate during a business trip. After putting on my spare, a AAA tow truck provided me directions to Bob's. After finding it, I might have been there for 15 minutes at most. Before I could even get settled they had my tire changed out and I was back on the road. They saved the day in a big way. Extremely friendly staff. Couldn't be happier that Bob's was there to save the day!Service: Auto tire replacement
Roger Edwards
5 months ago
I always get first rate work at Bob's garage.
Joseph Sodder
2 years ago
Bob's Garage has the best service of any automotive shops I've ever been to. Bob and his staff have went out of their way on several different occasions to help me and my family. They're honest and trustworthy and the only place we take our vehicles to.
James Claypool
10 months ago
Fast friendly service, reasonable prices. He will definitely get my business again!
Truck Square
6 years ago
This is a great example of small town hospitality. We were traveling and needed a tire because our spare was in bad shape. They went above and beyond to help us. Sold us a nice used tire. Changed it and got us back on the road. Super friendly service this is what American was built on and should get back to. Made it home safe and sound thanks to Bobs.
Matt Kessler
10 months ago
Excellent service!! Always willing to go out of their way to help whoever out and a huge supporter of the community.Service: TiresService: Tires
Diane Roupe
7 months ago
Great place to get your car fixed. Great people
Josh Harbin
8 years ago
Best service that I have every experienced from a repair shop. My family blew a brake line going through the mountains while on vacation. These folks had us back on the road in under an hour. I would defiantly use their services again; however, we are from Wisconsin. It's nice to know that family businesses still exist and provide the best customer service.
Brittani De La Rosa
a year ago
Great experience. We had went to a different mechanic and they didn't do a great job. We had to come to Bob's and they fixed what was wrong. Great work.
Chris Waters
5 years ago
Thier really nice people very friendly but I had my breaks done and a couple days later my breaks went out. When I got my income taxes back I got my surpantien belt fixed and few other things a couple days ago my belt totally shredded, took it to a different shop out of state and they said whoever put it on put it on all wrong. They were shocked it ran as long as it did.I hate to leave a bad review cause their so nice but it's the truth
Scott Akers
4 years ago
Our serpentine belt broke on the way to OH from Hilton Head. The locals suggested Bobs Garage and fortunately, they were open Sunday. They had the part replaced in a short time for a fair price, getting us back on the road quickly. I would recommend this place to anyone.
Traci Gerlach
3 years ago
Stopped off before their closing with an engine problem in the middle of our very long road trip. One of the mechanics helped my husband and we were able to get back on the road pretty quickly. Thank you!!!
Tina Y.
3 years ago
Fantastic place to get work done on your vehicle! I would highly recommend this place for all your vehicle's needs. Super friendly staff and the prices are excellent!
Verlee Hudnall
a year ago
Nice little family owned company, great service to get you back on the road
Richard Tucker
6 years ago
Excellent Service. They are always friendly and they are quick to get you in and fixed right then get you back out on the road.
Cheryl Slater
3 years ago
Great service, really nice people. This garage is very busy because he does such good work.