WV Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ethan Freeman
2 weeks ago
Best mechanics in the buisness really fast and they can come get you too but whatever they fix on your car they just do it and call you when its ready have about 2500 to 3000 ready to pay them cause they just pull the trigger but prices are good but they never ask they just do 2900 dollar job they did it for 1800 they didnt bother to ask if had the money or not.

  Cynthia Wingo Jarrett
7 months ago
Great place to take your vehicle!! Took our Bronco Sport in for an oil change before going to Gatlinburg. Found out that our front brake pads were almost gone . Would have needed rotors by the time we got back...lol We got the pads replaced today!! Really nice people there. Think I'll keep going back when it needs more work!!

  Kristy Mcintyre
8 months ago
Would give zero stars if I could. This place first said they accepted our warranty, then pushed and pushed for us to pay him and then take it upon ourselves to get reimbursed through warranty when i had repeatedly spoken with my warranty company and was assured that is not how it works and we did not have to come out of pocket first.He insisted our vehicle needed a whole new engine, said he already had one ready to pickup and everything. We knew there was no way according to the issues we were having with it that the motor was bad. We Picked the vehicle up, drove it home then to moses dealership the next day and it needed a new fuel pump and line. Has been fine since then and that was months ago. Would never recommend.

  Catrina Harris
a year ago
It hasn't even been 45 minutes ago that I called the gentleman that runs the place to inquire if he could tow my car and possibly repair a flat. He called me back immediately after missing my call and was here to tow my car Within LESS THAN 20 MINUTES! I was going to ride with the man to the shop so I would not have to find a ride to pick up my car when it's ready. He suggested I let him tow it to his shop, figure out what's wrong with it, get it taken care of and he would bring my car back to my house so I did not have to wait. How cool is that?!?! SO FAR, SO GREAT!Services: Tires, Auto tire replacement

  John Bennett
2 years ago
The experience couldn't have went better. The owner seemed like a hardworking, honest, and reputable kind of guy, he really did. Him and the receptionist treated me like family and was very personable and incredibly nice. They fixed my car too and charged me a fair, honest price. I've had previous experiences, at OTHER shops, where I felt as if I was being taken advantage of due to my obvious lack of knowledge when it came to most things automotive. I did NOT get that impression while I was at this location. In fact I'd go as far as to say that I felt taken CARE of, and I felt like they had my best interest at heart and was looking out for me. If I ever need auto services in the future, this is the business I'm calling first. Thank you guys!Services: Brakes, Oil change

  MARK EVA
a year ago
I had an engine installed, what a nightmare. I had instructed them to fix everything on the car they could find. Radio wasn't working and tire sensors were not programmed when I picked it up. The splash shield fell off the 1st day and the power steering hose failed on the 4th day leaving the car with no power steering took it back and they charged me almost $300. When I had made it clear that I wanted all the hoses and belts replaced when they installed the new engine. Then a crunching noise and took it in and they lied and said they had tightened everything up which nothing should have been loose if you just put the motor in. It was cradle bolt that was loose and bent. Fixed in my driveway in 15 minutes. It also had a squeaking belt took it back and they put an idler pully on the car and charged me another $100 after just spending $2200 with them. When they installed the idler pully the battery light came on during the ride home and they were already closed. Now I am finding wires everywhere not fastened to where they need to be, and wires just cut by the fan because they were not routed correctly. Grounds are not hooked up. I am a retired technician and discovered all this tonight and now I am going to have to take it to another shop and have the motor removed again and have it installed correctly because I don't feel safe putting my family in it. Photos coming soon.Service: Engine repair

  Jeremy 'Zilocke'
10 months ago
Just got my first car inspection, went here because it was recommended by a friend. They were professional, quick, and very friendly. Highly recommend them to everyone!

  Holly E. Harrison
a year ago
Took my car here for alternator replacement . car quit after picking it up from them. Took it back and they said it was my motor car and my carwas no good. Asked me to sell them my car for $100. Towing place told me my car only needed a BATTERY. And is running great. I got a new car for nothing. I will never recommend this garage!

  Tessa Burkhamer
2 years ago
One star for not charging me to plug my tire, much appreciation. However, if the owner says, your vehicle is good to go, "I ran it 75 mph on the hwy & it's fine, I'll even take you for a test run, you'll see. You just have to have a heavy foot"; take him up on it. Because he is just bluffing you. I just waisted $340 on my vehicle.

  Leshay Burks
7 months ago
They put a new sticker on my car!! Wonderful service. Highly satisfied

  Rita Rectenwald
11 months ago
Love the staff, always have a good job when the works completed. Price is about the same as other shops sometimes a little less. They care and listen to the customer.

  Sandra Cahill
6 years ago
The owners as well as their staff are very knowledgeable about their work. They're friendly and hard working. They do all variety of work from brakes to changing out motors. If you need a motor for your car or truck, you won't go wrong getting it from them. I trust them to be honest and reasonable. They take care of my work car and I'm going to take my personal vehicle to them because I know they'll treat me right with the quality and the price.

  Bradley Plantin
2 years ago
I ran over a sharp object on I 64 and got off the interstate. These professionals were so accommodating and kind and got my tire fixed within 30 minutes. Thank you WV auto care for getting me back on the road and home safely to Ohio.

  El P
5 years ago
Over the past 20 years, I have taken ALL of my cars to WV Auto Care and without fail they ALWAYS CORRECTLY DIAGNOSE and FIX THE PROBLEMS! I have yet to drop off a car that he cannot fix. This is a very reputable and professional business! Thank you.

  Terry Trego
11 years ago
These guys helped us out on our way to Kentucky. We were 400 miles into our trip and had another 300 more to go. Our car broke down at 5am on a Friday and we were towed to their shop (The Ford Dealership down the street would not help us out.) They took our Ford Escape and started working on it immediately and called a rental car company which came and picked us up. After we secured our rental car we were on our way. The owner gave us his cell phone number and we contacted him during the rest of our trip as his guys worked on it on Friday and Saturday. When we came back through the town on our way home he came from his house and met us at his shop after hours so we could pick it up. He called me the next day to make sure all was well. You can't find service this good anywhere! Thanks WV Auto Care for saving our trip!

  Melody McHomitch
3 years ago
3 workers only 1 doing anything. They said the ice cream machine wasn't working right. But they must have been HIGH . The ice cream looked fine. But they made everyone wait in line over 30 minutes , EACH. IN THE DRIVE THRU

  Edward Flanigan
a year ago
Haven't had anything done but the owner was very nice and ask me to call next week hopefully for an appointment. Will be able to tell you more next week

  a b
5 years ago
The work they claimed they did, they did not do. They were supposed to change the head on the car, the gasket, replace front tire rods, replace timing belt. They did change the head they put a used head from a junked car in it (charged me for a rebuilt one from auto parts store) and the head has a bad piston in it so instead of just an oil leak now we have a bad head. They didn t change the timing belt or the tire rods but did keep the car for 3 wks and then the owner was found driving it to and from work. When confronted about the work he said prove it Take vehicles elsewhere he s ripping people off

  Adam Stade
7 years ago
Eddie went way out of his way to fix my car. Fast, friendly and knowledgeable. I would recommend to anyone in Charleston.

  Veronica
6 years ago
Charged Me $100 To Take Out A Part That Had Nothing To Do With The Problem. Took It To Another Shop They Charged Me $85 And Fixed The Problem. Too Expensive For Guess Work.

  Jeffery Stevens
9 years ago
The coldest day in Febuary and my work truck starts hesitating. This shop jumped rite on it and got me back on the road headed to portsmouth Va.

  Anthony Barnett
3 years ago
They did great work at a fair price, they are very professional and quick.Services: Transmission, Steering & suspension repair, Wheel alignmentServices: Transmission, Steering & suspension repair, Wheel alignment

  rj peck
2 years ago
To busy to even look at something in an emergency even tho 3 guys were there 1 working on a 4 Wheeler and 2 on same vehicle

  Uncle Heffe
5 years ago
Ed Keeling is a great guy, he really cares about his customers.

  Tasha Smith
3 years ago
This is a family ran business.. Not my family but they treat me as such.. Best in town and affordable.

  Molly Miller
6 years ago
Best Customer Service Ever!!!!! 5STAR*****Awesome people! You won't find better service anywhere else!

  Warren Seckman
2 years ago
Always friendly and great place to take care of my car

  rob jay
6 years ago
These guys are good and fast, gets the job done. Even gave me a ride home

  Sierra Gravely
7 years ago
The people that work here R awesome, Really nice N laid back people...

  J Williamson
7 months ago
Excellent customer service.