Hillbilly Truck Repair & Towing
4.2 (81)
824 N Ohio Ave, Clarksburg, WV 26301
(800) 677-8785
Claimed
Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Iris M Molina
4 months ago
Didn't use their service but I have a story.When all hope was lost we called them, our truck had been stuck for almost a week. High centered, deep in the mud, on a slope in the middle of the woods.We called every towing company around but no one would answer the phone or call back or even discuss the possibility. The ones that "helped" would just recommend someone else because the area to our truck was too far or they just didn't want to deal with it. (I guess the people they help only get stuck on the perfectly paved roads right by their shop ) Not being from this area that was extremely frustrating, it's not like we wouldn't pay for the service and miles, we just needed help.We as surveyors work in all conditions and have to take these roads at times. We learned our lesson about driving in the mud though because no matter what we did, it seemed to only get worse. We called them on day 6 before our final attempt to get it out ourselves just in case we still couldn't, because like I said we had lost hope. We spoke to one of the towers who heard our situation and told us the different ideas he had to get us out. That's all it took. We believe that's what made it all happen that night, once we knew someone saw it possible and was actually willing to come out to the middle of nowhere to help, we regained confidence in ourselves during our final attempt to get unstuck and we finally did!We are still extremely grateful to Hillbilly Towing, they didn't have to do anything physically but they showed they care and genuinely want to help even in the worst situations. We hope we don't have another instance like that again but if we do, we know who we are calling first. We will 100% always recommend to anyone in trouble.
Brandon Scheuvront
3 months ago
Got my truck towed, these guys did a fine job. Seem like good people.
Diane Bracken
a week ago
I had a rental and got locked outta the car and they were there n 30 mins
C Myers
8 months ago
Personal vehicle broke down two different occasions. Wait time was less than 15 minutes each time. Cost was by far cheaper than competition. Driver Brian L. was friendly, patient & helpful! Big thanks to him & Hillbilly Towing for lessening my panic!Service: Car towingService: Car towing
Tabitha Kernan
3 months ago
This is the worst towing place around my mothers car got towed and she had Christmas presents in the back seat, when she got her car all her things were gone through and CHRISTMAS presents were missing, she called and told them and they told her that s on her . Worst people out there if I could give zero I would
Kate Burnside
a year ago
I had driven over something, and my car was severely stuck in a curb/wall (difficult to see) in the middle of a parking lot. I spent three hours with AAA and had no luck getting help. The AAA representative finally told me to find help and said they would reimburse me. Since many other people had driven over what I had, it was easy to get a recommendation from someone--Hillbilly Towing. He was there in ten minutes and got me out in another ten minutes with no damage to my car. The cost was so reasonable that if AAA doesn t reimburse me, I can live with it. Hillbilly Towing is a great, reliable company that I highly recommend.Service: Special vehicle towing
John Clark
8 months ago
Alan went above and beyond in helping me out, giving me, my partner, and my dog a ride to a nearby hotel. As bad as having a breakdown on the side of the highway close to midnight is, I couldn't have asked for a better tow experience
Amanda Culberson
a year ago
Wish I would of found out if that guy was single lol, that waited on me there in Clarksburg. I said my mother in law was paying my towing bill but really my ex husband died I October, so I should of worded that different. Well... I was pleased with the help and kindness, was a bit pricey.
Jodi Reinhardt
2 years ago
The two guys who came out last night in the horrible weather to tow me out of the ditch were AMAZING!!! They even went slow enough in front of me to make sure I made it off the interstate. And when they couldn't see me because they got to the exit faster than I did, they called me to make sure I was doing ok. They were the best! I appreciate them more than they know!Service: Car towing
Tonya
7 months ago
Got to me pretty quick, on a Sunday morning. Driver was very nice and friendly.
lexy Robinette
2 years ago
David was my tow truck guy, he was very very nice. Very helpful he came in matter of not even 10 mins when they c allied David to come tow my car after o was involved in an accident. When I went to clean my car out today he was also very helpful towards me and my family. He helped me in any way possible! I couldn t thank him enough
STAINEDBYKANE
5 months ago
Great experience considering the circumstances. Great driver!!!
N. Lawson
2 years ago
I haven't been in many situations where I've needed a tow, especially outside of my home state. But when the transmission blew on the highway at 3am I'm sure glad I called Hillbilly. They sent someone out almost immediately to get my truck and drive my family and I to a hotel. Then the following day towed it back to their shop to store it for me until I could make arrangements to have it repaired and when I made my arrangements they towed it again to the transmission shop that was doin the work. Every person I interacted with during a stressful couple days was so nice, helpful and professional and really made a unfortunate situation much easier for me. If I ever need a tow or know someone who does in the Clarksburg or Fairmont area I will definitely 100% recommended hillbilly and their amazing team!Service: Car towing
Justin Martin
4 years ago
They did a ok job. They couldn't fallow sample directions so had to meet them ext day and take them to it.. and if it a little tight where u need to put it at you may have to push it we had to.. they did pick up or called you back in good timing and they do go out pretty far out for your car. Some wouldn't do that for me.
Sean Jordan
3 years ago
Our car battery died at a gas station they were at, we asked if we could get a tow since they were already there. They said they couldn't do anything because it was a hybrid so we requested a tow, they said they could, and then they just drove off and left us there. I don't know why they are called a towing service if this is the service they provide.
Thomas Gwynevere
a year ago
Eric was incredible. Thank you so much, for everything!!!!!!Service: Car towingService: Car towing
Jeffery Smith
a year ago
I'm thankful I wasn't charged a lot for towing my car. Reliable service.
Bryan Wright
2 months ago
I didn't use these guys
Monster Truck Mama
2 years ago
We blew out a ftSteer tire on the way to a show. The nicest man came to help us and get us back on the road.( It was almost 1 a.m.) We are so greatful.
Zack Grubb
2 years ago
Owner seemed nice and ready to help. driver said no problem be in a little bit. Never answered again, never called back, never showed. I wont be calling again
Christy Landrum
a year ago
Wanted to charge 133.00 to come and change my tire. No thank you!
Charlie Cyr
3 years ago
Used these guys for a service call in the middle of the night, everyone i talked to seemed real nice and knowledgeable, would do business with again
Tani Dolodai
2 years ago
They charged me $276.00 just to pull me out of a ditch in Fairmont. Literally took them 5 minutes. I thought it was a little too much.
Cheyenne Ayoob
5 months ago
Great people, Great service
Mark Hibdon
3 years ago
This is the second time I have used this companies Services and I have used towing companies regularly for 12 years.I say they're top notch.
Larry Gregory
3 years ago
They totally destroyed my car use wrong truck for the job towed a all wheel drive car with a pool behind truck everybody knows u can't do that when they rammed the truck under my car busted my bumper shattered my oil pan my transmission pan flated my tire bent swaybar these guy's suck I wouldn't let them towe tricycle
sukhjeet singh bansal
3 years ago
Most rude people i ever dealth with and they rip you off with crazy bill. There was no way to give them stars in minus.
Jeanie Begley
2 years ago
Great folks. Arrived quickly and are working on my car as we speak.
Elexis Kearns
2 years ago
They were prompt, courteous and knowledgeable about the job they were doing. I will use them again in the future.
Brandon Cooper
3 years ago
They came out on the 4th, $1240.00 to take me 20 miles took an 1 1/2hr to get to me. Hourly rate