Joe Holland Volkswagen

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chad Poborsky
3 weeks ago
We purchased a brand new VW Atlas from Joe Holland. The whole experience was very pleasant from start to finish. Drove from PA to get the car. Welcomed us like family when we arrived. Sales guy was James Taylor. He was very nice, polite, and very informative. I give them a perfect score. We will see how everything holds up. Thanks James and the rest of the Joe Holland team.

  Jeremy minor
2 months ago
Jimmy May was the easiest person to work with! He was very knowledgeable, easy to communicate with and worked with my needs while looking for a car. Showed me plenty of options and I felt very relaxed through the entire process. Can't recommend him enough!

  Felix Vinyo
2 months ago
My interaction with the sales person , Josh Miller was great. It was a very cold and snowy day, yet he was patient with me even when I couldn't make up my mind on which color to pick. So was the manager. The whole buying experience was really nice.

  Deadracer 22
4 months ago
Purchased a new Volkswagen Tiguan and the salesman James Taylor was exceptionally accommodating and working with us. I highly recommend paying them a visit for your next vehicle purchase.

  Timothy Johnson
4 months ago
Thank you Allen Broughton and the rest of the sales team at Joe Holland ! They are great to deal with, very helpful, answered all my questions and concerns. Highly recommend dealing with them.

  josh clay
8 months ago
After making an oil change appointment, I arrived on time and was met promptly by the service dept. I requested to have the tires rotated while there and was made aware that was fine. I then sat for 1.5 hours waiting on the service. I believe this is entirely too long for a scheduled service. Then I was asked to come to the service desk where I was informed that I was in need of an engine and cabin air filter, as well as wiper blades front and back. I then asked if the rear wiper blade typically would wear out in 10,000 miles, since it was changed there at the previous oil change. It was brought to my attention that in the service area they couldn t see that in their records, but at the service desk he could see that it was. So, he apologized because there was NO WAY they actually checked the integrity of the wiper blades. Only that they didn t have it on record it hadn t been changed and was more than welcome to charge me for a service that WAS NOT NEEDED!! So I immediately declined any of the other items, because I am sure that they weren t checked either. As I left the service desk it was another 45 minutes before my vehicle was pulled around for me to pay and leave. After being told, just before the UP Sale was attempted, that the oil change and tire rotation was complete. I will take my service for my vehicle elsewhere from now on!!!!!

  Jeff Greenley
5 months ago
I ve been traveling over and hour for three years to get my vehicle serviced here. I ve purchased two cars here and have had a wonderful experience. You can trust them here.

  Philip Mullins
a month ago
Fast and easy experience! Chris did a great job and would highly recommend.

  melissa atkins
7 months ago
My salesman, Benny Morton, was great. However, his manager, first or last name Warren, was not. The disrespect and argumentative nature he displayed was appalling. When all purchase paperwork was finalized, I walked outside to give the vehicle a final look over after they cleaned it up for me and found scratches on the front bumper. Warren informed me that all new cars have imperfections and that the average person wouldn t even see the scratches. I said that was unacceptable and had to basically argue and negotiate for any kind of resolution. I also found scuff marks on the plastic material on the interior driver seat (this was after two attempts were made driving my vehicle to the body shop to buff out the scratch marks, which didn t work). By the time I left the dealership, I was in tears. The only person who seemed to care and even ask me if I was okay and needed anything was an older lady who was inside cleaning windows. This vehicle makes the fourth vehicle I have purchased from Joe Holland, and sadly they have now lost any future business from me because of Warren.

  Daniel Parsons
a year ago
Fast Friendly and Knowledgeable, I was in my new 22 GTI in less than a hour. Their Service, Parts and Body Shop and best in the State. I highly recommend!!

  teresa argento
10 months ago
BEST CAR DEALER AROUND! SALEMEN are the best! Eric Meadows goes above and beyond for his customers!! It took us 6 months to find the last car!But we finally found one to meet our needs!Thanks Eric for your dedication to your customers! Honest, dependable Knowledgeable, caring and goes the extra mile consistently!! Staying later to look at vehicles!Joe holland is trustworthy! Confidence was given in evaluating the used cars prior to offering them up for sell! If they would trade for a car that didn't pass inspection they don't sell it! I had that happen and I'm thankful!Thank you!

  April Takisha
5 months ago
When I first took my VW in I was dealing with a kid who isn't the one I finished the experience with. Rodney was amazing and he is the reason I gave a 4 .

  Christopher Barno
9 months ago
Your dealership is friendly and courteous however when I brought it in recently for a tire issue, the managers were unaware of a VW tire warranty. I had to go back and forth via several calls with not only your dealership but another VW dealership to stress the tires were under warranty. It was not until the other dealership talked to Joe Holland s staff did your dealership honor the warranty that was in fact a VW warranty.

  Amy Vaughn
a year ago
Extremely happy with the recent experience we had with this dealership. We brought our Jetta GLI in for the recall work and told them it also had some kind of vibration noise. We had this issue for YEARS and non of the other dealership was paying attention or even willing to help. But Joe Holland did, the advisor Kile Burke, and the service bus gentleman were awesome. They got me in on time, listened to my concerns, signed me up quickly so I could leave for work, drove me to and picked me up from work. Everything was fantastic! We are thinking of using them again for our upcoming maintenance.

  CONNIE BRADLEY
a year ago
James Taylor was a great salesperson. He didn't pressure us, he knew about the VW. He called and checked with us a couple of times. Jason was great as well. He answered our questions about another used VW at another dealership. David did a great job finishing up with the paperwork. Phillip was very knowledgeable about working of the VW. We was happy with the deal.

  Angie Gilkerson
a year ago
Very helpful and friendly staff. Excellent customer service. Best car buying experience I have ever had. Doug was a great salesman. Helped me achieve exactly what I wanted. David was an excellent finance guy, and Phil was an excellent teacher of all the options in my new Volkswagen. Thanks guys!!

  Fred Nichols
6 months ago
Kile and his team members are incredible. I have mentioned time and time to anyone who s interested that vw service department is the best service department I have ever been with

  Corey Mitchell
7 months ago
I was told they didn't accept my bank and was offered an insanely bad rate through there bank obviously I didn't go back but a couple days later my bank contacted me with a fraud alert since they had hard checked my credit 8 times dropping it 48 points assumingly because I didn't buy the car wich honestly I loved but wouldn't do it with cash after that experience

  Mikey Lopez
2 years ago
Doug Green is the man!!They were amazing and got the deal done pretty quickly. Offered a great price and even though I bought the car virtually and from a very far distance, they provided amazing service and delivered my car in pristine condition. Really enjoyed my experience from this dealership and would definitely do business with them again. They have some really great people as well, shout out Doug Green and David Scott!! Amazing dealership!

  Dylan Bailey
a year ago
Gino and the Joe Holland team were a pleasure to work with. Although somewhat new to his position and showing some nerves when selling a pitch, his approach made the entire car buying process comfortable. Rather than having salesmen pounce as soon as we entered the lot to be ushered around and shown the expensive deluxe trims of models the dealership plenty of cheaper versions of; we were given all the space and time in the world to truly get a feel for what would we were looking for. We needed a vehicle ASAP and could have easily been pressured into overpaying for a vehicle we didn't even want, as other dealerships attempted to do. Although this particular dealership did not have the original vehicle we intended to purchase in stock, due to the current market as pertaining to distribution from the manufacturer and this SUV's popularity, we were still able to drive away happy. It did not take long after hearing our wants and needs, that Gino pointed us to two Volkswagen Atlas' fitting our description. Rather than leaning us toward the Atlas with superior trim and features, we were given the freedom to peruse both vehicles to our hearts' content. Even leaving the lot to get a quick bite to eat and discuss over our options felt comfortable; where as other dealerships in the area attempted to squeeze a decision out us, using aggressive sales tactics that made us feel that we were being ganged up on. Guess that goes to prove that no matter how entertaining and over the top advertisements may be, good will and friendliness towards customers wins in the sales industry. This overall experience with Gino and the Joe Holland team, is ultimately won my family over. They turned car shopping, typically a trip to the dentist, into an exciting and memorable experience. The vehicle we purchased was almost 10,000 cheaper than what we originally set out to get, but still included the same features and little more. This along with reasonable markups and great interest rates from Volkswagen, allowed us to walk away feeling the adrenaline of couponing mother just leaving the supermarket, rather than fools walking out of a casino who have just lost it all to the house. Once home and parked in the driveway, none of us wanted to go inside. We spent hours hopping from seat to seat continuing to be baffled by the space and leg room, and taking the time to learn about all the things that our previous 2015 model car could not do. Once again, it was a pleasure to work with Gino, Phil, and all the other members of the Joe Holland team. Thank you all for helping my family find the next vehicle we will be relying on for years to come, and thank you for making the process very congenial.

  Erin Snyder
a year ago
Doug Green was FANTASTIC to work with! Buying a car from Joe Holland, through Mr. Green, was the quickest, most painless car buying process I ve ever experienced. Cannot recommend Mr. Green or Joe Holland enough.

  Alex Davis
3 years ago
Purchased a new vehicle this weekend and couldn t have had a better experience. I worked with Josh all week to work out all the final details, so it only took us about 30 minutes to sign the paperwork and drive away in our new VW. Although not without having Phillip get us set up with all the tech and features, which was awesome. 100% recommend.

  KRC Contractors
a year ago
Walked and and told Doug what I was looking for and wouldn t settle for anything less. He handed me the keys. Looked our car over and started signing papers. No pressure. No pushing. Right to the point. Highly recommended.

  Eric White
a year ago
From the interaction with my salesman Doug Green I could tell this would be a good car buying experience. Everyone at Joe Holland is there to help, and even financing was painless. I got a great vehicle at a great price and got what I wanted for my trade.

  David Kay
a year ago
Benny M. Went out of his way and found us the car we wanted, and the deal we needed. Phil ( at VW) was awesome as well as John who did the finance. Great experience-

  Shea Webber
8 months ago
Great service! Very friendly. Wish my part was in stock so I didn t have to make the 1.5 hour drive back next week

  Brandon Steele
a year ago
The new car buying process can be stressful at times but James made it very stress-free and a overall wonderful experience. I wouldn t hesitate to buy another from him.

  Roxana Miller
4 years ago
Looked all over for a great dealership to buy my new car and found Joe Holland. Josh Miller was an amazing automotive consultant. He answered every question we had immediately. Living 3 hours away we thought it would make the buying process difficult; we couldn't be more wrong. He truly went above and beyond for us. Not only was he attentive he went out of his way to make sure everything was stress-free and efficient. When we got there it only took 15 minutes to complete the paperwork, thanks to David Scott, business manager. We definitely recommend buying a car from this dealership and have told our family and friends them.

  Alan Roberts
10 months ago
Fast, professional and friendly service. It s expected that the process will be long. But, I was in and out in just two hours. And I was given a fair and good deal.

  Heidi Thomas
4 years ago
My Sales Associate, Jeremy was attentive to my car buying needs. I live 1.5 hours away. I spoke with him via text and phone several times to ensure it was worth the drive. Very professional. All the staff through the entire process were helpful and informative. I appreciated the help. Thanks!