J & J Body/Frame & Towing, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian Buckley
2 days ago
This week we broke down on rt 19 on our way home to Buffalo not once, but twice. Brandy picked us up both times. The first time she asked if we had a place we wanted to get towed. Told her a local place I found, and she said she didn't feel comfortable taking my family there, so she recommended another place that took great care of us. She also made sure that the shop would get us to a hotel should we need it. I highly recommend this place. They are professional, quick, and friendly. Brandy is definitely an asset to the company.

  Wrong Way
a month ago
Joe Humphrey is a good man cause I never had any trouble working for him cause if he likes you he likes you and I never had any trouble with Joe and he never did have any trouble from me and he would let me do my job without having to stay on my back cause Joe could see that I could do my job and like I said that Joe is a good man to work with you and no problem at all and I just can't take it anymore cause of my age and I am 69 now and if I could just be able to work again I'd be at his door step asking if I could go back to work for Joe I would anytime and like I said Joe is about the best man that I ever had worked for so I want to thank him for the respect that he has given to everyone that he has met so thanks for sharing your respect and dedication, honesty, and loyalty to others who are his people

  abram james
3 months ago
Call for tow. "Okay, be there in 45 mins to an hour". Hour later call back. "OH he's dropping off a car now. He should be there in 30 mins". Another hour later I called again. "He hasn't left the yard yet" and the price is $100.00 more than our competitor. "He should be leaving the yard in 30 mins .I will have the driver call you when he is headed towards you." 45 mins later Jimmy calls. I told Jimmy "No need I have just called another company " You can decide to call them for a tow. I NEVER WILL AGAIN!!

  Tom Romano
7 months ago
We had the unfortunate need of their service. They were quick to arrive and worked diligently to get us out of the mud on the side of the road. They were courteous and professional and made sure no damage to the motor home. If you ever need quick assistance, contact this company. Highly recommended!Service: Special vehicle towingService: Special vehicle towing

  Janice
11 months ago
We broke down on US-19 @ Route 129. Called AAA and they sent J. & J. Towing. The operator was very friendly and so accommodating. We had our vehicle hooked up in no time and he was kind enough to drop our vehicle off at the Hyundai dealership in Beckley and also drove us to motel and made sure we were ok before leaving. We are truly grateful for his service, kindness and professionalism.Service: Long distance hauling

  Roy Corbitt
6 months ago
This place gets all of my business the man on night shift is absolutely the best one so if you need a tow or work done on your car this is the place to go

  Sharon Cox (Sherry)
a year ago
Our car broke down on the highway (Mom and two teenage daughters), and we used AAA to help us find a towing company to come to our location. We truly appreciated the efficiency and kindness J &J Body/Frame & Towing, Inc. showed us. They made our situation much more manageable! Dispatch was kind and kept in communication with us. The flat bed driver was also caring and helped us feel comfortable during our difficult circumstances. Thank you for your professional and timely care of us and our vehicle.Services: Car towing, Long distance hauling

  Donna Hamilton
a year ago
Belt came off truck I just bought. Two hours from home, a tow driver from my home area recommended them. Could ask for better service or friendlier people. Towed my truck in and fixed it, very reasonably priced

  Tim Black
3 years ago
I see a lot of people leaving negative reviews about the cost of fees, well first off people this is a business. Second there are storage fees etc associated with keeping the vehicle on their property. It s always told to you up front about the storage fees. I know I was told.I ve had the pleasure of using J&J. I respect the owner and the employees there. Their very knowledge and very reliable.The fellas there will go out of their way to help you.Their honest and dependable. Will call every time I need assistance.Services: Car towing, Local hauling

  Joseph BigDaddyPowerstroke
a year ago
The best wrecker service in the whole surrounding area. Very nice and professional. Very respectful with your vehicle. They also will beat everybody else's prices. Hopefully you'll not need a towing service but if you do, don't hesitate use J & J's

  Peggy Chambers
a year ago
J&J Towing is a wonderful company...I was recently in a wreck away from home. My vehicle was not drivable and needed to be towed to coastal north carolina. They took care of everything. They are an exemplary and experienced towing company and Ashley was terrific to work with. Highly recommended them.

  Christian Lapham
3 years ago
If you need help and are looking for a service willing to go the extra mile-go to J & J! They drove two hours in heavy snow not once but twice over two days to jump my car and install a battery. My vehicle is at Snowshoe, and with no cell reception the truck driver couldn t find my location. I called again the next say and they were happy to try again despite having drive 4-5 hours the day before. Further, as the closest auto parts store here is 45 minutes away in Marlinton, I asked if they could bring and install a battery at cost, which they were happy to do. Simply fantastic!!!!!Services: Battery service, Car towing

  Dino
2 years ago
Very friendly staff.They towed my truck 35 or 40 miles and pulled my over size load to a truckstop on my route so no back tracking all in a snow storm!!!! plus Joe the owner gave me and my wife a ride and bought us lunch!!! Very reasonable price I thought. They really took care of us.Thanks

  Jenny Jones
a year ago
I will never use this business again. They overcharge and lie about the time spent in a tow it cost us 356.62 for a tow from craigsville to Summersville not only that but the lady called me at 11:02 to tell me the guy was getting ready to leave but he put on the paper he left at 10:40 I have the call logs to prove it..so if I were you I'd call anyone else.Service: Car towing

  OptimusPrime 1492
3 years ago
This place after finding my car after a year told me I could not get it back without paying over $2,000.00 in towing fees and it only being in the place for 13 days also on top of that had I been notified that it was found I would have came and retrieved it myself with a tow company. I don't think this is right and furthermore, that vehicle was used to transport elderly and disabled individuals to and from there appointments including my mother who has M.S. this is outrageous and I will be in contact with a couple lawyers and governors office about this....

  Adam Spate
2 years ago
They came within 5 min of expected arrival and our driver Dale was the nicest guy. We had hood conversation and a quality A+ job. Thank you!Service: Car towingService: Car towing

  Avery Snyder
3 years ago
If I could give this zero stars I would. The owners were unable to work for about 3 weeks due to the loss of a relative. While I am truly sorry for their loss, they continued to charge their customers for every day that THEY could not run their business. I wouldn t recommend this company to anyone and I hope there will be charges pressed against them. You cannot trust these scammers and I hope they are held accountable for their ILLEGAL practices.

  Leremy Bruce Gill
2 months ago
Great towing business and very dependable!

  Rhiannon Durning
4 years ago
Horrible service, overpriced, and damaged my challenger.The man at the register was extremely rude, but he did lose his attitude a bit towards the end of my visit. He kept ignoring me and finally snapped at me to just send my online version of my registration to his phone. They refuse to give you your vehicle, even if you pay, if you don t have your license, insurance, and registration. As for my car, he yelled to one of the employees well we re losing the car in a tone that seemed like they had intended to keep my beautiful challenger for themselves. When I got to my car, it was parked in a salvage yard with a bunch of destroyed vehicles, and they parked it in the mud, so I almost got stuck when I went to pull out; my boyfriend had to get behind and push it. I had to pay $250 to get it out when it wasn t even there for a full 24 hours, and upon receiving my car, the front bumper was damaged, and now something is terribly loose in my front end to the point it sounds like the entire front passenger wheel is going to fall right off.

  Anxious
3 years ago
David and Michael were very professional and got the job done. I needed to have my truck winched out of my driveway and they did it without any issues. Equipment was exactly what was needed and I would call J&J in the future if I need heavy wrecker service. Thank you.

  Dawn Czuprun
2 years ago
I was out of state AAA dispatched J&J to pull me out they were 20 minutes ahead of schedule Very efficient and professional would recommend this company to anyone Thank You J&J body/framing and towing of Canvas W.V.Service: Car towingService: Car towing

  Dave Spinks
8 years ago
Horrible customer service. I was put off for more than a week and told I would be called back and never was , I had to keep calling them for something they told me they were gonna do and never was, I had to cancel plans to wait for these people to call me back . all it would have took to satisfy me was doing what they said they would do . I did call them annoyed the last time and got hung up on. It's a shame that people care so little about how they treat people and there own business.

  Ray B
2 years ago
Very professional and helpful. Treated me like a person not a pay day also provided me with a contact person for a ride to the bus station since my semi was un-drivable

  Tanya Reece
5 years ago
Thanks to Brad going above and beyond to help us get back on the road after a double blowout, we were able to get out daughter moved this weekend. Professional and kind! Thanks so much!

  R Dickerson
2 years ago
I called them as well as AAA, AND THEY LEFT US STRANDED, ON THE INTERSTATE, said they would not come out until next morning. Cannot even say we were on the side of the road. That is how dangerous it was! They did not care!

  Connie Jarvis
4 years ago
I really appreciated them! They came right away to the vet's office and got my car unlocked for me!! I give them a FIVE STAR RATING

  Darek Czarnecki
2 months ago
Great folks to have in your corner

  Dianna Miller
4 years ago
DOn't waste your time calling them for help. They don't want to be bothered if it is in the middle of the night. Never showed up for roadside assistance. Rude! I complained to the manager and he didn't seem to care!!!

  Kimberly Marks
4 years ago
Overcharged for towing a vehicle that was involved in a wreck. Was really rude and unprofessional. Took 2 vehicles out to tow one little car and then charged a horrible rate a hour really. Wouldn t recommend this company to my worst enemy

  Dwayne
7 months ago
Amazing people. They helped us big time.