Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mike Reed
4 weeks ago
Good place to get parts and they give a military discount.

  Robbie Streeby
a week ago
Had nothing I needed could not look up part I seeded for riding mower will not go back !!!

  Randy Fowler
2 years ago
Great service. I have Covid at the moment but needed windshield wiper for my truck. The gentleman talked to me over the phone. He determined what size blades were needed came outside installed them for me and I was able to pay him. In which he had already set me up with a one year warranty and had me ready to go in no time.

  James Darghty
3 months ago
Friendly staff. Didn't have what I was looking for.

  Courtney Morehead
6 months ago
Rick, I think was the employee's name, was very kind and helpful in assisting me.

  Rolling Stone
2 years ago
Some dingbat employee gave me a hard time for returning an item that upon opening, was discovered to have been used and already previously returned. Obviously I want my money back because it wasn t new and they don t have quality control. Instead of just doing his job and processing the return he behaved as if the return was coming out of his check and gave me a hard time. Ridiculous. Double check you items before you leave the store at this location.

  Mike Smothers
7 months ago
Wide selection, but the internet has more, cheaper. But if you can't wait for the mail.

  Amy Smith
3 years ago
Absolutely will never return! From being hung up on or even better the phone not being answered at all to placing orders for things that never come this place has all your bad experiences in one location. Save your time and go to oreillys they price match and are fantastic.

  Rebecca
2 years ago
This is my go to automotive store. The employees go above and beyond to help me find what I need (often when I don't know what the thing-a-ma-jig is called). Supplies and pricing have changed over the last few years since corporate ownership changed, but the employees' concern for my satisfaction remains a constant.

  Savannah Smith
2 years ago
I will never go to the Bluefield, WV advanced again or any other one more than likely. I went to purchase a headlight and asked the gentleman if he wouldn't mind helping me change the bulb. I was told "I don't know how, you can youtube how to do it." There was no offer to see if any other employees could help or anything. Now it's pretty straightforward and I know how to do it, but if I can get someone who really knows what they are doing to do it I will. The man just didn't want to help. I returned the overpriced bulb and went and got them elsewhere and tried changing it myself and got it in but in trying to secure the bulb in the fixture it exploded in my face... so that's what youtubing it got me. Luckily with the help of Amazon and a great friend I got it taken care of. Moral of the story... Go to O'Reilly's! You will not even have to ask for help, they will just go change it for you no matter what time of day or the weather!

  Jeremy Goodman
6 years ago
The staff is very personable and very professional. Very willing to help in anyway that they can. Even if it's go out in the sun zero cold and replace wiper blades for you.

  Crystal Caldwell-Underwood
2 years ago
Very nice employees keep up that friendly welcoming attitudes u all have it just might make someone's day u never kno but u all are wonderful. Ty so much ur appreciated so much

  Jenny Cress
7 months ago
Men were helpful and nice and patient.

  Thomas Lee
a year ago
As normal, they couldn't get the part I needed. Ended up ordering it from O'Reilly.

  Chelsea Blair
3 years ago
They are all rude and never want to help. Went to get check engine light read and they said they would do then he rudely changed his mind and said they couldnt, they don't have a code reader.

  Kameron Stout
4 years ago
Parts are way overpriced compared to other auto parts stores and their quality is pretty bad, I used to get heater hoses and other hoses or different sizes from here but they all leak after a short amount of time the Thermoid brand hoses have pin holes in them causing them to leak, needless to say I don t shop at any Advance Auto anymore, have had too many bad parts from there, only had THREE good parts from there window motor, waterpump and a wiper motor!

  Ray Peterman
5 years ago
First time in a long time I felt comfortable in a auto parts please. VERY nice and helpful staff. I even got the right parts I need

  William Cheeks
3 years ago
Had to order parts from other store told me 3 final parts at other store I went to that store. To get them and only one was there. Still have to wait

  Gary French
a year ago
Helpful staff very pleasant experience from knowledge people

  Alex Matthews
6 years ago
This advance auto has a really friendly staff. They were able to order a part and got it the very next day.

  Kyle Long
5 months ago
Very helpful guys

  matthew seal
3 years ago
love the workers and they always help me even if I'm not shur what I need they will figger it out for me and are op

  David Black
a month ago
Friendly and helpful

  Dora Lynch
3 years ago
Great people and awesome help getting things you need in a jam!!!! Thanks guy's from Bastion,VA.

  Wayne Johnson
2 years ago
Bought a battery and they changed it out for me at no extra charge.

  Smoke em Ifugottem
4 years ago
Great prices and they will rent you tools needed for most jobs

  Mary Martin
3 years ago
Ready willing and able to help. Nice guys great service

  ELIZABETH SIMMERMAN
5 years ago
I had to get my battery checked and they were very accommodating.

  William Perry
6 years ago
good clean people are so nice always great a great place to auto parts and auto needs

  Nancy Cutlip
3 years ago
Informed polite employees .Well stocked auto parts