Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Wesley Childs
2 weeks ago
Really depends on what your trying to purchase as to whether you'll be pleased with your experience here. The help are helpful and try hard to get what you need, some of their prices can definitely be beaten by shopping online, however then you lose the small amount of assurance that you'll get the correct sl"stuff". Overall good experience.
William webb
3 months ago
Called napa before I went needed A set of lug nuts for a 2011 cadillac srx.. The guy checked said he had a pack of 4 for 9 dollars.. Told him great. Will be out in an hour or so anyway. Went to pick them up. I needed 2 more, so had to go to O'reilly's. In Beckley, West Virginia and they had 2 I needed very similar. They were like $3.19 a piece. But no big deal it was for my sister's car. She needed them asap anyway, got home Napa's lug nuts did not fit O'reilly's did so now. I have to cancel an order that I needed for extras at Napa and take the one's back. Because they were the wrong ones they gave me and go to O'reilly's and get the other 4 I need. So not happy. I live about an hour From town, it's a nice drive when I'm in the mood tho. LOL...and they usually don't make mistakes like this so not to bummed about it..still a great place and good people.
Ray Meadows
3 weeks ago
Helped with hard to find parts-service was awesome
Pamela Smith
6 months ago
The staff were very helpful and pleasant. Had in stick exactly what we needed
Terry Foster
8 months ago
Zack did a great job replacing my battery and the rest of the staff had amazing energy. 10/10 recommended and will be back
E R
2 years ago
Poor customer service. I ordered curbside pick up and that was a joke. The sign on the door says it and the website says it. The email I received when I placed my order said call the number and they will bring it out to you. Well I called the number and the guy was rude I had to go in and get my order. That isn't curbside service. When I went in to get my order I said I guess you don't do curbside pick up and the guy said I haven't heard that. And I well I wouldn't be in here picking up my order if you did curbside because that's what I ordered.
Julia Lennon
2 years ago
I had the nicest experience at this shop. Jim helped me pick out a pair of extension mirrors for my Honda CRV. I am pulling a very small camper and desperately needed them. He was very friendly and helpful. He even installed them for me. I m from NH and have been traveling and camping for weeks.
Will
10 months ago
Rating 1 stars cause sales associate seemed agitated with having to deal with people. Will take future business elsewhere
Keith Waycaster
4 years ago
Super friendly staff and very helpful with a question about the battery in our car. Tested battery to see if replacement was necessary and was glad to report it wasnt. They could have sold us a battery but didn't.
John Marchese
4 years ago
This is a good place to get hard to find brake fittings and parts. Always fast friendly and accurate. Fair price point as well.When looking for auto parts locally this establishment is a go to store.
Sarah Frame
6 years ago
These guys are amazing. They always know what part you need and are so helpful. I spend hours there this morning fue to my car over heating and they helped me until we figured it out hours later
Esther Gillenwater
10 months ago
Employees always friendly and helpful.
James Bostic
3 months ago
Had what I needed Asap
Kathy D Brumfield B
2 years ago
Great service, both salesmen were good. Spent a lot of time finding odd fitting for me.
Jeff Woolyhand
5 years ago
They are superior at carrying all kinds of parts and reference books to look up other issues or rare things that you need great job Napa compared to the competition
kiavudarkwolf
2 years ago
Had to wait for what I needed but good staff
Riley Tilley
a year ago
Knowledgeable employee helping use had what we needed.
James Wood Jr
4 years ago
Excellent parts and service cost a lil more but worth the cost
Hubert Ferrell
9 months ago
Best parts to buy for your car or truck little bit higher but all OEM parts
Jamie N Dereck Bowman
3 years ago
Dollar soda machine out side... Refreshing seven up/Dr pepper
Dennis Alder
3 years ago
Needed a special relay, only Napa had it! Thank you Napa.
Judy Lilly
7 years ago
Great place to buy parts and very helpful staff
William Bennett
11 months ago
Looked up the parts I needed
Mike Dallaire
5 years ago
Service desk was very rude and sarcastic never shop there again
Jean Natz
5 years ago
Just quality parts. That's all I can say.
Steve Dawson
3 years ago
Great prices friendly people.
Marcia Via
5 years ago
They were very nice and very helpful
Kathie Small
6 months ago
Had what I was looking for.
Dustin Potter
2 years ago
If you need parts for your car then look no further.
Henry Martinez
3 years ago
Helpful staff getting you what you need
