Steve Hahn's Kia

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jesse
a month ago
EDIT: Unfortunately our original experience has soured over the last few weeks. As soon as we drove our car home we noticed infotainment deficiencies, which progressively got worse. After a couple weeks, the gauge cluster started blacking out entirely while driving and the audio/video features of the car were completely useless. The car has been in the shop since, racking up $2k+ in repairs. We reached out to Steve Hahn multiple times for assistance, even making the long drive back to speak to a manager in person, but have largely been ignored or brushed off. These issues should have been addressed or disclosed if the vehicle had been properly vetted before sale. At a minimum, assistance with the repairs in honor of an implied warranty seem in order. They only get to keep 2 stars because the initial experience was so accommodating. Very frustrated with how this turned out.ORIGINAL: Had a great experience here. Manny was the absolute best! He knew I was interested in their new inventory and contacted me as soon as the car was available. The price was a little above what I wanted but the car appeared in great shape and he worked with me over text and phone to iron out what I needed for trade in, interest and loan details, etc. to make it work for us. Really help expedite the purchase once we got in for a test drive. One of the floor mats was missing so he ordered us a whole new set and had it shipped to our house. Wife says we're only going to him from now on.

  Yolanda Galery
a week ago
Although I ultimately did not end up purchasing a vehicle, I m giving 5 stars for Jasmyn Bond s excellent customer service. I inquired about a vehicle and she was on top of it, sending me stats and facts and answering any questions I had. She was very knowledgeable and responsive. If you re in the market for a vehicle and find yourself here, ask for Jasmyn!

  Benjamin Walsch
2 months ago
I called this Kia dealership when my wife wanted a very specific car make and model. I ended up in touch with Curtis who was an absolute Rockstar!! Curtis not only bent over backwards on multiple occasions to find what we wanted but exceeded all expectations. This led to my wife finding the EXACT car she wanted! During the financing portion of our process we had to pleasure of working with Ruben, to no surprise he was just as professional and amazing to work with. I could not recommend these guys more and have already done so for many of my friends. Friendly, professional, and no hassle to meet your needs. 10/10 my wife and I will continue to do business with them!

  Susan Matz
5 months ago
I took my 2006 Kia Rio in for a timing belt change on Monday morning. Kara (sp?) was excellent to work with and even provided me with what I believe was a new Kia EV6 Wind as a loaner car! I loved driving it. She said the charge would be $35 per day for the loaner, which was fine.Kara called at around 4:15 pm the next day (Tues.), and said my car was ready for pick up. I admit I was a bit concerned that they might forget to call, since I'd seen that in another review or two.I went to pick up my car and was told that not only did they install the entire kit, but they replaced all the coolant and put in a new water pump. The total price was only slightly above what I paid for the same work ten years ago.Also, she said that since I was so easygoing and easy to work with, she would not charge me for the loaner! I was very pleased. My car is running great, and I'm confident it will smoothly get through the upcoming winter weather. That's a load off! I'll definitely be back.

  Corie Bauer
8 months ago
Awesome service all around! Thanks Jordan &Atzy for helping me out so much to get me into my ride! These guys really went above and beyond! If you want a really sweet ride from an sales team that cares, go to #SteveHahn's

  Amanda Leung
a year ago
We recently bought a 2023 Kia Carnival from Johnny Kintner with Steve Hahn Automotive Group and it was a wonderful experience. I, like most, am not someone who enjoys car shopping, haggling, etc. and I am VERY leery of a salesperson, but Johnny won me over. He was friendly, easy to work with, not overly pushy, and I actually enjoyed our conversations. He made sure every step of the process was explained and handled professionally. He even hand-delivered our car over 100mi away during a snowstorm within hours of our purchase. Unfortunately, it is not a buyer's market for cars right now and, like everyone, we paid more than I d have liked, but Johnny s personality and hard work definitely made it a little more bearable. We had a couple hiccups following the sale and he was super quick to respond and, again, immediately handled our concerns. I'd recommend Johnny to anyone looking for a great experience buying their next car.

  Theresa Greenwood Johnson
6 months ago
Got my first mercedes benz from here. So What can I say Fred Rodriguez bent over backwards to find me the car of my dreams and then Dave Bier Made the deal happen.Even though it wasn't in their best interest. I waited a long time to make sure it was the car that I really really wanted ALL the sales team Helped to make it my reality I am really not that easy to deal with I want it my way all the way. Steve Hahn kia, especially Fred and Dave Worked the deal till I was more than happy. If you want a good deal, go to Steve Hahn kia. Ask for Fred and tell him Theresa said hi!Thank you so much Dave I know you worked miracles!

  Daniel Rapallo
7 months ago
My Family and I, found our selfs in a situation that many Travelers have experience at times, And that is bing on vacation many miles away from home, and your Vehicle breaks down, leaving you stranded, and in dispare; This was the case for us,Over 1200 Mile From home, southern Ca. and the smell of Gasoline coming from the car, at first I thought, humm, gas cap, but not so; as we drove to many places in our adventures, the smell of Gasoline became more pundit, and so, with the thought of a posible ignition & fuel Fire burning up our Car, and endangering my family, the search was on!A Fuel leak was found coming from the Fuel pump as it attaches to the fuel lines.Fuel leaking down off the vehicles fuel tank, this is not good!!And So I Called the closes Car dealership & service center that would hopefully help us in this Dire situation, and so that would be supervisor Mr. Trent and his Team atSteven Hahn s Kia, in Yakima, Wa.Mr Trent Heard our desperate need to service our vehicle, and had regarded our situation as priority, so we could travel safely back home. So with the help of Triple-AAA, I arranged our Vehicle to be Towed from Leavenworth, Wa. To Yakima, Wa.Mr Trent, and his highly skilled Technician repaired our vehicle in a unprecedented timely manner, and not only did they repaired the fuel leak, but even went as for as to take care of a vehicle recall issue.The service is outstanding and the team is professional, with a great attitude.I will never forget what Steven Hahn s Kia,Did for my Family & I.Thank you, Mr. Trent, and your team at Steven Hahn s Kia.Sincerely: Daniel Rapallo and Family.

  David Ballard
10 months ago
Do not buy a car here. If you do, not not take it here to get serviced. I bought a car here, full warranty. It broke down two weeks later. They wouldn't pay to tow it to them. They tried to say it was my fault it broke down and make me pay for it. Now I called and scheduled an alignment a month ago. I told them specifically what parts I need and despite that, when I brought my car in today they don't have the parts I need, and oh, I'll have to pay for all of that too. Again, do not buy a car from here, if you do, do not buy a warrantee or try to have it serviced here. Take a bus across the pass to Lynnwood, where they actually are competitive.

  delana nelsen
5 months ago
I have not bought a car from a dealer in a long time, i purchsed a kia soul yesterday, hands down i will buy my next vehicle there to, their staff was amazing, personal and very professional, jass fred and the finance team you all are wonderful people, keep up the great job and ty for the great experience at steve hahns kia yakima,

  Rand & Renia Jeffers
a year ago
Nearing the end of a cross-country road trip, our Kia Sedona s alternator failed. Late in the day, we were towed to Steve Hahn s Kia in Yakima, the closest Kia dealer. They took very good care of us, shoe-horning us into their busy schedule. Overnight, they found and installed a new alternator, and had us on our way in the morning. We very much appreciate the excellent service we got from Steve Hahn s Kia in Yakima!

  Daniel Waggoner
a year ago
Steve Hahn Kia service department has been a life saver. They did recall work and are fixing everything. I went to Steve Hahn because my local Kia dealer was not helpful at all. Thank you Steve Hahn.

  Steven Cobb
a year ago
Took our Kia into Hahn's for a service related problem. Set up an appointment. They got us right in and two hours later it was done. No problem. Pleasant experience.

  Guadalupe Jimenez
8 months ago
Took my kia to get worked on and Trent was very helpful. They were able to get me in and diagnosed the issue with my kia. Great friendly and easy to work with. I will be back forsure! Thanks again kia for all the help.

  Ray Gorby
a year ago
Trent, in service, does an excellent job. He is always going that extra mile for me and knows his Volkswagens. The rest of the staff, and the OWNER Steve Hahn, are really, really nice. I appreciate your kind service!!!!!

  Landon Shimskey
a year ago
Had a great experience buying a car, Jeffrey Cozzetto was a great help!

  Joan Snyder
a year ago
They have always been great...helped us when we needed it the most. VERY accommodating!

  George Kain
7 months ago
Help them replace battery in key fob

  Hill M
a year ago
Nice

  Kathryn O'Dell
11 months ago
Always professional.

  Jorge Rojas
a year ago
Quiero hacer mi humilde comentario , mi esposa compro un carro usado un Ford escape 2016 , desde que lo compr� empez� a presentar problemas , lo lleve al taller 3 beses la �ltima vez fue porque tuvimos un accidente debido a la perdida de frenos , ello nos los cambiaron por un VW Tiguan 2018 aqu� todo muy bien el problema empez� que dimos el Ford escape y $1500 de entre , nos empezaron a poner problemas con el financiamiento, ellos usaron a calcoe credit uni�n, al final me robaron el carro que entregu� , m�s los $1500 , y el banco me quito el carro VW Tiguan, el encargado de esta agencia es un mal educado y manipulador y tal vez un razista con los latinos , est� fue la experiencia de mi esposa m�a , no necesariamente representan los comentarios de otras personas que talvez an tenido buenas experiencias , y agreg� en este comentario que me pidieron una persona que firmara por m� o mi esposa , y tambi�n da�aron a esta persona que se brind� de coraz�n , por favor no compren un carro si no se informan detenidamente el r�cord de el carro ,