O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alex Bustos
a month ago
Manny is really helpful takes pride in his job and Will go above and beyond to help you find what you need. Thank you, Manny.

  Donald Cain
2 weeks ago
Had to replace a light bulb and they were very helpful.

  Christopher Coves
8 months ago
I had a problem with my car and couldn t pinpoint it. After testing the battery, the employee, I believe his name was Cain, not sure if he is still there, helped me get a new battery in the car and on my way just in time to get my son to a birthday party.

  Charles Quiroz
8 months ago
Jesus helped me recently with my subaru parts. I wish I could say all my trips to the parts store were that easy. He was very helpful and knowledgeable.

  Heather Medema
a year ago
We are just traveling through town- had check engine light come on- stopped to use their hand held device. Brian the assistant manager was OUTSTANDING!!! Knowledgeable and friendly I wish we lived locally- would definitely give them more business!!!

  Kevin Strickland
a year ago
I had to change headlights and break lights and I was dreading the job because I didn't really know how to do it and it's was 100+ degrees outside.I expressed that to who I came to find was a gentleman of the finest quality. His approach to the services he was providing me were impeccable. His name is Manny.Manny informed me that changing light bulbs is a service O'Reillys provided for free.And then he preceded to go outside and change the bulbs. In the scorching heat. Both sides. I sweat just watching him. He didn't just fix the issue he found and solved the problem. A melted adapter to the bulb.I have been to many fine places and and haven't been treated like Manny treated me. This was at an auto parts store mind you. Just wow!!!

  Kyle Pearson
3 years ago
I come here often and wanted to say that the crew here is fantastic. I work on a lot of friends and family members vehicles so I come in often with different vehicles needing different parts and fluids. The employees and managers have always helped me quickly and courteously even before they knew me on a first name basis. Even with the odd vehicles I ve worked on they ve always got the right part for the job even if they need to look at the specific motor that someone had stuffed in their vehicle. I always recommend friends and family to come to this store in particular based on the excellent service I ve received and wouldn t dream of going anywhere else willingly.

  Vikki Lopez
a year ago
Both staff were very helpful and got me on my way quickly, the store also had the part I needed on hand, didn't have to wait to get it shipped

  Stephen Merchant
6 years ago
Though sometimes overwhelmed with lots of customers, this place has a great selection of tools, parts, cleaners, fluids, and the staff I worked with was knowledgeable and helpful. It's nearly impossible to find people who are friendly AND knowledgeable, but even the younger staff are eager to help. Go in with as much information about what you need as possible, and you'll have a quick and easy shop!

  Bryan Hurley
2 years ago
These guys really impressed me. I bought LED headlights to replace my old headlights and was having a tough time with them. I went back to O'Reilly's and Max came out and installed them for me. I would still be trying to figure them out. I will definitely be back.

  Forrest trees
6 years ago
It's not as cheep as amazon however I try and buy anything they have in stock today instead of ordering it. Anything not in stock I get threw amazon. It's sad to say but prime is just faster and cheaper. I only pay more for convenience when it comes to parts. They are a good crew and are knowledgeable.

  Tammy Liddycoat
2 years ago
All I have to do is walk up to the counter and explain what it is I'm after, and the wonderful staff make sure I have just the right items. They will even pull the items off of the shelf for me, there is so much to choose from I might get it wrong oh, but they never do.

  Carlitta Smith
6 years ago
The staff was really nice &helpful. They didn't have what I was looking for &the lid who tried to help me was young enough he didn't know what a sun roof latch was(everything is electric in cars now)so to open a sunroof manually he was clueless..

  Loren Zacher
7 years ago
Horrible customer service never has any store actually talks down to there customer I would have thought that uh the owner of the company would like more money rather then pissing off loyal customers by being rude providing false information and talking out the side of your neck (Phil) everybody that goes to this store knows who this employee is and not once have a heard a good thing about how he treats customers yet he still works there. With that said Auto zone and Napa have very friendly helpful staff very respectfully and helpful

  Mark Yeremenko
a year ago
Very easy to work with, helpful and without the upsell. I d recommend visiting here before you go anywhere else.

  Rose Rosie Tolliver-Stuart
3 years ago
Love shopping here. The only part store that has most every part I need. And if not, they order my party and it's not usually more than a couple days wait. Thank you O'Reilly's.

  Tiffany Rose
2 years ago
They were super busy, and it was extremely hot outside, and thankfully one of the employees helped me loosen the oil cap in my van. I wouldn't have been able to get my children and myself home without his help. Thank you.

  Tom Francis
3 years ago
Really friendly and helpful staff. Just a nice place to be. Used to be a AutoZone diehard but after the employees there became miserable the last time I went I switched to O Reily s. Always happy employees and you get greeted when youWalk in. Thanks!

  Oundrea Youngblood
7 years ago
Rude, earless, uncaring. Worst customer service I've seen or experienced in a long time. The part was wrong and when we tried to tell him it was(obviously) the wrong size he couldn't get off the phone long enough to even listen. He just typed in the info and told us that will be .....$$$.... Apparently customers in front of them waiting are not as important as the ones calling in.... Must learn "could you hold please".If I could give no stars I would!Totally in awwwww and not the good kind...

  Jacob Herrin
2 years ago
East wenatchee orileys is always my go to. Any of the employees will bend over backwards to help you figure out whatever you need. True good folks

  Marck Carlson
3 years ago
They're always great always get me what I need even if they don't have it they'll find it normally that day even if it means getting it from a different store

  J D
2 years ago
The guys behind that counter are pretty choll. They have a high customer volume and a lot of different people to deal with daily and they do it well. Thanks for your help today!

  kyra Holland
2 years ago
O'Reilly's Auto Parts in East Wenatchee Washington is a great auto parts store very helpful very friendly very clean they organized has all your extra car needs they're priced God bless you O'Reilly Auto Parts

  Ryan Kaipat
a year ago
It's a great place to find all your car and truck needs.

  Skylar Walker
2 years ago
Second choice! Price check and sometimes cheaper but not always! They will send you too a place that is! Pretty cool

  Cynthia Delgado
a year ago
I was helped with my windshield wiper, they were nice and patient

  Rob Medeiros
6 years ago
They never have enough staff waiting 25 minutes to buy a ratchet is absurd. But the people are friendly. 5 stars for them.

  Tiggertaj P.
5 years ago
Very Busy place, longer lines, but Willing to Help & knowledgeable staff. They'll also meet prices of competitors w/a GOOD Guarantee!

  Scotty Bailor (MasterBailor)
11 months ago
Need more knowledge based employees to start. Everyone working there is a know it all.

  Tom Moro
2 years ago
Always have what you need and if they don t they usually can get it next day unless it s special order !