Jack's Motorsports Services
4.8 (69)
1220 S Columbia St, Wenatchee, WA 98801
(509) 662-3434
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Jack's Motorsports Services is a motorcycle repair shop located in Wenatchee, WA, known for their exceptional customer service and expertise in motorcycle and ATV repairs. They offer a range of services including oil changes, carburetor cleaning, electrical repair, tire services, and more.
Services offered: Oil change, Carburetor cleaning, Electrical repair, Delivery, Tires, Steering & suspension repair, Engine repair, Auto detailing, Wheel alignment, Brake service & repair, Battery.
Jack's Motorsports Services Reviews Summary
Pros
- Excellent customer service and friendly staff
- Knowledgeable and professional mechanics
- Reasonable rates and efficient work
Cons
- Inconsistency in repair quality and follow-up
- Limited availability for certain types of vehicles (e.g., snowmobiles)
Suggestion
Improve consistency in repair quality and communication to ensure all customer expectations are met.
Positive Words
Great, knowledgeable, professional, friendly, efficient.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
David Whitman
6 months ago
First time taking my bike to Jacks and couldn't be pleased more. I was scheduled in at the last minute for a tire replacement & service.He went the extra mile checking and servicing multiple components to insure everything was functioning properly taking the time to thoroughly explain what was done.After being off the bike most of the year due to an injury it's nice to be back on it especially knowing it's running great and safe to ride.Thanks guys!
CherylAnn Crego
a week ago
Last spring, 2023, we rented a U-Haul to get two bikes down to Wenatchee for them to repair. This was a considerable expense of both money and time. After paying $1600 on repairs, we rented another U-Haul to get both bikes home to Chelan. I had foot surgery and wasn t ready for an hour ride, and it s a good thing because as we pulled into our driveway, my bike wouldn t start to drive out of the U-Haul. The second bike rolled out of the U-Haul without issue. Because my husband was traveling a lot over the summer and I was still recovering from foot surgery, we existed in ignorant bliss that both bikes would be fixed and functioning well, as that is what we paid for. Nope. Neither bike runs. What are our options? Spend another $200 on U-Haul and take time off work to get the bikes back to Wenatchee? Don t do it, man! What a waste of time and money. Now we have two heaps of metal taking up space in our garage and we are out over 2 grand.
johnathan tellez
2 years ago
So I got my first bike a few days ago and took it here for its first service, from the start they where super friendly and very easy to talk to, definitely know what there doing ! Not only that but they helped me with my budget and keeped it simple . They communicated with me letting me know what was going. They even stayed late so I could pick up my bike before I went to school! I highly recommend these guys and this will be the only place I take my bike to you from here on out thank you guys appreciate you!!Services: Carburetor cleaning, Electrical repair, Delivery, Tires, Steering & suspension repair, Engine repair, Auto detailing, Wheel alignment, Brake service & repair, Battery, Oil change
Brett Watson
6 years ago
I went to Jack's after having continual issues with my motorcycle that another shop where I previously lived was unable to fix. They were incredibly honest and professional. I told them what the problem was and gave them some background so they could know what to expect. They were able to fix it and it runs great now. They were honest though and told me of other potential issues they weren't able to fix at that time as they were about to go on vacation for a week and I was only in town until a day or two after they got back, not giving them the necessary time to complete all of the work they would like to. Their rates were reasonable and they were knowledgeable and really great to work with! I would definitely give them my continued business or recommend them to a friend.
Aron Branam
3 years ago
Ken and Jack are the best from customer service to the actual mechanic work. I ve been working with them for almost ten years now and they have never disappoint. They both go above and beyond. I would recommend them to anyone I know and I do!! I just wish they worked on autos!!!
Jeff Radach
3 years ago
Called about an older snowmobile that needed work. Took about 2 weeks for a call back and was told that Jack's doesn't work on snowmobiles. Word of mouth from friends are very positive and I would still recommend them. My experience sucked.
Chris Cochran
2 years ago
Jack and Ken were super helpful, made me feel confident I was leaving my bike in good hands. Very professional with great shop rates. Wonderful experience!!!
Michael Fish
8 years ago
I stopped by early one morning on my way out of town headed to a dual sport rally. I was having tire issues as it wobbled and would not hold air. These guys were open the earliest and slapped a new tire and tube on there and had me out the door quickly and reasonably. I still made it on time to the rally.
Jerry Swayne
a year ago
Stopped here with a friend, they had his bike up and running in short amount of time. Highly recommend their quick, knowledgeable service
Dave Degel
2 years ago
If you need a motorcycle serviced this is the place to go. Their knowledge of motorcycles and ATVs is excellent and their knowledge of Harleys is even better. I don't take my bikes anywhere else when I need work done!
Amy Toppen
5 years ago
Love Jack and Kenny! Great work for a great price. Fast and efficient. Thank you for all the work you've done for me. Best wrench in the valley! Marc Toppen
Renee Nichols
a year ago
Great customer service & now just waiting for our bike that is there. Great reasonable prices
Butch Glidewell
8 months ago
Kenny and jack will do everything they can to make your ride the best it can be. Love you guys. Thanks for the work on my bike
Brad Swindell
7 months ago
The best shop to get service for your motorcycle, quad, snowmobile and more.
Manny Madrigal
3 years ago
Great guys work their and they knew what they were talking about. They got me my parts real quick and got me back riding again. Thank you . I highly recommend Jack's motorsports
Melissa Brimhall
a year ago
I took my Indian Scout in for service before putting it away for the winter, and they went above and beyond in their service!
Jerry Hixson
6 years ago
Just met these guys . I pulled in with a dead battery. They dropped what they were doing checked and found a bad regulator. Sold me a used one and I was on my way.They really like Vets
Curtis Grant
3 years ago
I was directed here when looking for a good shop for serving my motorcycle and have been pleased with the service. Services are on schedule and done right.
John McCracken
2 years ago
Two tires mounted and balanced in an hour. Great guys and good customer service.Service: TiresService: Tires
Nathan Dorn
a year ago
Awesome customer service and excellent work on my bike !Services: Tires, Engine repairServices: Tires, Engine repair
Andrew Norman
5 years ago
This is the place to go! Ken and Jack know their stuff and always take good care of me. I m going in today for more expertise.
Mike Calkins
2 years ago
Great shop. The knowledge and professionalism here is a welcomed change to what I have dealt with in the past...
Brayden
a year ago
Great work at a reasonable price and timeframe. You won t be disappointed!Services: Steering & suspension repair, Brake service & repairServices: Steering & suspension repair, Brake service & repair
mnmspots2
9 years ago
Always timely and done correctly. Have done service/maint, tires, brakes, etc. on Hondas and Kawasaki and never a problem!
Joe Scholz
10 months ago
Awesome service. Got me in and out
KL Shadforth
4 years ago
Great experience at Jack's Motorsports. Friendly guys who know bikes! Thanks so much.
Austin Dillard
7 years ago
Top freakin notch. Literally the go to place. They are fast, smart and full of wisdom. The people I see for my Harley needs.
Franklin Palmer
4 years ago
I highly recommend Jack and Kenny. They do all the work on my Harley
Mr Butler
2 years ago
I don't know why anyone would go anywhere else for service. These guys are great.
Byron Herrick
a year ago
Jack has been my mechanic since 1987, I'm not changing.