Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Al Mom
2 months ago
3.5 I would say this is the best Subaru service in the valley but I always feel like I m paying for things I didn t ask for. Asked for an oil change and left the car. Got charged $60 extra dollars for filter replacement that I wasn t asked if I wanted. Was quoted 700-750 for a service and ended up paying $200 more granted over half that was my oil change . Very frustrating when trying to stay on a budget.
Miller's Homeschool Time
a month ago
Caleb always fixes my subaru problems with efficiency and speed at a decent price. I appreciate his straightforwardness and kind attitude.
Gerry Crum
2 years ago
After receiving a ridiculously high quote for a recommended 60K mile service from a local dealer's shop, I looked for an independent Subaru establishment. Since H & D is recognized as a factory warranty service provider, I decided to give them a chance. All required maintenance was done in appx 3.5 hours for one third the amount of the other quote with no cutting corners or compromising and using genuine Subaru parts. You will definitely get all of our repeat business in the future and keep the $$$ local. Thanks for a JWD...(Job Well Done) Caleb and Garth!!Service: General repairs & maintenance
Tronson Donnor
2 years ago
These guys are awesome to say the least. Very trustworthy and professional, they take pride in their work and will make sure the job is done better than by the book. They did some pretty major repairs on my car and she runs like new now. I've gone back to buy parts through them and had general maintenance questions, they are always friendly and willing to help. 11/10 recommend
Mickster57
3 years ago
These guys are great! Been going to them for our Subaru maintenance (early and late models) for many years. NEVER worried about what's done or cost. They'll do as asked and point out the essential (only) needs. No worries, no delays, no excuses, can't do better!
sky jones
2 years ago
H&D is great!I can get to the shop right when they open and they will almost instantly assist you to see how they can help.I ve had a couple times where I came down while tight on time. Before I had the chance to see if they could do it for me they had it done and I was on my way. They did it right there in the parking lot. All the staff are great, they all do a great job and don t cut corners.I will no longer go to any other shop unless I absolutely need to.I wanted to give a shout out to Caleb he is very hard working. This morning I came in not sure what is wrong with my car just when it was opening with 3/4 other cars he takes my keys and says he will look at it. Yes that is his job but he always goes above and beyond to get everything done quickly and correctly.Thank you to all the other guys You are all doing an awesome job.Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes
Patty Sadewasser
3 years ago
Great job these guys get you in as quick as they can. There work has been excellent! I totally trust them. Another place was changing my oil ( as I have a lifetime oil change there) and told me that I had a leak so I took it to H&D and they tightened down a screw and that's all it was... very honest people!!!
triplexgirlmel
3 years ago
I.had been in the hospital and was receiving treatments in Seattle. These guys looked over my car and made it a priority to get it fixed so it would.be safe going over the pass. I greatly appreciate what they did and will forever be grateful. I'm also not going anywhere else to get my Subaru fixed. Its obvious these guys love Subarus just as much as we love owning and driving them.
Jody Kerr
2 years ago
Had my beloved Subaru break down 100 miles from home. These guys got her sorted in no time and I'm happily back on the road again. Rather than trying to upsell service, they kindly even gave me a "to-do" list of necessary maintenance for qhen I get home.
Anne Miller
5 years ago
Took my outback in to change fog lights to brighter bulbs. Caleb came back in and told me I didn't need them replaced. It was refreshing that they checked them and to save me fees. I forgot to tell them why I needed to change them. Then they went the extra mile and polished the headlights. I thought I was just loosing my vision. Turns out my headlights were really faded. Thank you for keeping my high mileage Subaru on the road and your great work and honesty. Not all mechanics meet your standard of quality!
Remi Qaine
7 years ago
These guys are the gods of Subaru repair! If you can't figure out your issue, they can. Most of the time they can diagnose the issue far faster and with less downtime than any other shop I have been to. These guys have saved my and my families bacon more than once!
Hector Gonzalez
3 years ago
They know they stuff. I had a car worked on without my permission. They placed a basic 7 dollar radiator cap and charged me 35. They changed my ball points without my consent and charged me 375.00 I never went back. I was so disappointed but I paid cause cause it's small change they obviously needed bad. Just never went back. Remember you have the choice to not have stuff done and if they do some work either tell em to put it back or you walking out with free maintenance.
Ty Stevens
7 months ago
Very friendly and professional. Definitely reccomend for your subaru repairs.
Andy Dappen
6 years ago
As a Subaru owner this is my favorite auto repair shop in Wenatchee. They're honest and seem to take pride in delivering value -- often they tell me a problem I've had them look at isn't a problem and to just keep driving. Or they tell me when someone else can fix a problem (e.g., a muffler issue or a catalytic converter issue) for less than they can. I've never been dissatisfied with the work they've done and when I've checked with other shops to compare prices for the same work, H&D is almost always one of the lower prices.
Blox Fruit King
3 years ago
These guys are fantastic. Honest and very reasonable. Drop off at 8 and pick up by 1. Cost was about $500 less than another shop quoted. Thank you so much!! Definitely recommend over and over.Service: General repairs & maintenanceService: General repairs & maintenance
Russ
5 years ago
If you have a Subaru then this is the place to go to have work done. Very knowledgable crew and they are really friendly. They gave us many options for repairing my sons vehicle to save him the most money.
S
5 years ago
As a Subaru owner, I am so thankful for these guys! They are honest and reasonably priced and never try to recommend unnecessary parts or repairs. I highly recommend them to anyone!
91LGCSS
2 years ago
Great service, honest and trustworthy group of guys! Don't hesitate to bring your Subaru to H&D!
Holly McDonough
3 years ago
Best auto shop, honest, excellent work, clear explanations, and reliable. This is the only repair shop we'll use for our Subaru, highly recommend.Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes
Margaret Johnson
a year ago
They were great! Took good care of my car and the little details that really matter. Thank you guys!Service: General repairs & maintenanceService: General repairs & maintenance
Shelby Davis
3 years ago
Awesome Awesome Awesome...cant say enough good about the detailing job on my car. It looks and smells like new. Great price too.
Andy Meyer
5 years ago
As a Subaru owner I'm glad I thing these guys. Won't do any unnecessary work
ron smith
a year ago
Awesome! I will not take my STI anywhere else.
Lori Stephenson
6 years ago
Honest and knowledgeable. Wouldn't take my Subaru anywhere else!
Tom Merry
8 years ago
These guys are GREAT! Friendly, helpful, quick, incredibly knowledgeable, with prices that don't break the bank :)
Alea Clark
7 years ago
Amazing! That's all I have to say. They are super nice and will take care of you no matter the issue
Eric Levine
2 years ago
Caleb at H&D does all my Subaru work
Murray Dyer
a year ago
The best mechanic in town just remember Murray said that
Andy Bauer
10 months ago
Great staff and great quality of work
Joseph Champagne
3 years ago
Great place to get your Subaru maintained!