Walla Walla Transmission Specialists

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lorie Spiess
4 months ago
We have used Walla Walla Transmission since Zach took over the business. Zach and crew are fair, trustworthy and all around good guys. He and Ryan are 2 of the nicest guys and we have recommended many people, who in turn have done the same.

  Kassi Horn
7 months ago
Zach and his team provide exceptional, efficient service! Even if you know it's coming, getting transmission work done is never fun, and can be incredibly frustrating. Zach was attentive and understanding with all of my questions and got back to me quickly when he needed to do a little extra research for my inquiry. At each step, he helped me feel my vehicle was in the right hands, gave me an estimate that was more than fair, and had me back on the road same day. Highly recommend reaching out to WW Transmission Specialists if you have automotive work that falls under their areas of expertise.Service: Transmission

  Logan Norheim
5 months ago
Best shop in Walla Walla hands down. My family has been taking cars/trucks/work vehicles here for years and they always shoot us straight and get the work done right. Really good guys

  Brooke Moore
8 months ago
I was quoted for $7K of work from another shop in town. I brought my vehicle to Zack for a second opinion and was informed that my vehicle does not need any work and the work I was quoted from the other shop, was due to a spill when my oil was last changed. I really appreciate WW Transmission s candor and respectable business practices. I will be using them for all my vehicle needs moving forward!Services: Transmission, Steering & suspension repair, Auto engine diagnostic

  USA Honda
a year ago
Took my Chevrolet Avalanche for repairs due to Low Oil Pressure. They replaced the oil pump pickup tube O-ring. The mechanics were so generous to take the time to send me updated pictures of the mechanical work being performed during and after the job was complete. The problem with my vehicle was fixed and Zack the owner and his staff did excellent work on my Chevrolet and I would highly recommend them to everyone who is in need of repairs with there vehicle's.Service: General repairs & maintenance

  Bryan Sturdy
a year ago
This place is horrible and liars. Had my vehicle towed in before Christmas. Ordered the rear end that they said they needed was told that they would get my vehicle on the schedule. Once they receive the part part arrived on a Thursday called them. The following Monday was told it could be up to three weeks before they got to my vehicle, even after paying half of the repair bill in advance, ended up having to tow my vehicle out on Jan 13 to a different shop to get a vehicle repaired. This is my families only vehicle. When I asked for a refund, they still charge me for the diagnostic, which they did not do, which was made a parent to us when they told us, they didn t know if the transfer case was messed up at all as well as by the new shop that actually did a diagnostic As well as the shop is price gouging several other shops in the area quoted me around $700 to $800 for just labor since we provided the part that Shop was going to charge us around 1200 to 1300 just labor and 1100 for the part used when this part used goes for between 500 and $800 with shipping do yourself a favor take your vehicle to another shop this place will take you for a ride that you will not like and charge near 50% more than any other shop if this is how they do business, I would hate to see how they stand by warrantees, if any

  Megan Crittenden
a month ago
I always feel like my car and I are taken care of. Thank you!

  Pete Davis
3 years ago
After moving here in 2013 I have tried a few auto repair shops in town but after finding WW Transmission I have taken all of my auto needs there. I find the pricing fare, the quality of the parts used excellent, the level of experience of the staff well above average and the scheduling very convenient. I have no problem recommending them to my family and friends.Services: Electrical, Auto engine diagnostic, Brakes, Battery, Oil change

  Joshua Smith
5 years ago
My truck died due to a bad fuel pump, and this truck is all I have and it was vital to make it to work on time, and their shop was the only one open at the time. They took it in quickly, I wasn't late, and they got my vehicle fixed and gave me a discount even though I didn't ask for any. Amazing service and they got me back on the road in relatively short order before the end of the day, despite my concern of getting home. Thank you so much! It was a good end to a very bad day.

  Edward Lee
4 years ago
I am super impressed with the service! I had a truck that wouldn't start, so it was a struggle to get it on a tow dolly and when I brought to them, I was unable to get it off the tow dolly. They removed it from the dolly for me! No questions asked. With that said, they diagnosed my truck and had it running in no time. What I look for is not only good service, but also professionalism and authenticity. These guys have that! I am grateful to the team at Walla Walla Transmission and plan to bring my truck again in the future if it is ever in need of repair. Thanks again!

  Don Redman
4 years ago
Brought my daughters Jeep because of check engine light cylinder misfire and rough idle. $100 to diagnose and fix! They were awesome and earned my business. There is a reason there is a waiting list. I highly recommend them

  Heather Eichhorn
a year ago
Walla walla Transmission did a wonderful job! They fixed an oil leak we had on our Truck that we got from Walla Walla Toyota, Walla Walla Toyota even diagnosed wrong where it was leaking and wanted to charge us 900 dollar to repair! Walla Walla Transmission did it for 429 dollars! Walla Walla Transmission had excellent service and got it done fast!Service: General repairs & maintenance

  Shine A Blind Lynnwood, WA
4 years ago
On a road trip with our 37' motor home. Transmission warning light came on just outside of Walla Walla. We asked at the Four Seasons RV park for a good transmission shop and they told us about Walla Walla Transmissions. I called that day at 4:30pm about getting it looked at. Ryan whom I spoke with said they were scheduling out 10 to 14 days but if we could bring it in at 7:00 am they could work it into the morning schedule to look at it trouble shooting the codes. We brought it in at 7:00 and Ryan said they should be able to get me the information hopefully by 12:00.He called with an update and they discovered that one of the spark plug wires had shorted out and causing the engine to misfire. They did a tune up on the engine at my request (reasonably price too) and I had the motorhome ( our bedroom) back and running by 5:00 pm. Being from the Seattle area these guys went above and beyond helping us out and getting us back on the road. Being in business for myself for the last 30 years in Seattle, this is the type of customer service is what I try to instill in our employees. I have talked to several people in the area since and they all have agreed that Walla Walla Transmission is the best place in the area to have work done on your vehicle. If I could give them 10 stars I would!!

  Joseph Benzel
6 years ago
Ryan was great! Remembered me from like 10 years ago and my other car! Same problem pretty much! He had my car back to me or was done not even 24 hrs. Fast great service Highly recommended!

  Joe C
a year ago
Great place to do business. High quality, Extremely knowledgeable and educated. These gentlemen will do their absolute best to get the job done while being direct, honest and fair! Can't go wrong

  Christopher Price
5 years ago
These guys are amazing. Zach has a team of professionals that can do anything. I have used them for the past 6 years and I deffer all of my maintenance and repairs to them. Fastest in town for sure and awesome customer service.

  Bror Hanson
7 years ago
Never take your car to this repair shop. I had my car towed there after being reassured that they would be able to get right to my vehicle. Upon calling the shop I was told that all repairs were two weeks out and they would be unable to get to my car. When they finally got back to me I was told that the repair was $500 for parts and labor, the part in question having a cost of $75_90. When I told them I could not afford the repair they charged a $100 inspection fee and refused to give my car back until I paid it. This is a very dishonest business that preys on peoples ignorance. I'm advising everyone I know to stay away from this shop.

  Jon Paull
6 years ago
Friendly and Fast Service. However, they misdiagnosed the problem with my Subaru. WWTS told me the forward clutch was burnt up, and that they would need to replace the entire transmission. I decided to get a second opinion from another shop in town who actually hooked the car up to the computer, and found the transmission was still in good working order, and that the issue was not the forward clutch, but the Mass Airflow Sensor and O2 sensor... A much cheaper fix!

  S
2 years ago
It's a replacement shop not a repair shop. They lied to me.They just take your money. Worthless. Before dropping off the car you told me you can repair these transmissions, then after you had tore my car apart you changed your tune. Oh no we don t work on these transmissions only replace them . I already knew there was something wrong with the transmission, I didn't need to pay you over $100 to tell me that.

  Ted Berger
7 years ago
Ryan and his staff are honest and trustworthy. My truck broke down in Walla Walla on Friday during the snow storm. After quoting me a worst case of getting a total rebuild, he had my truck ready Monday afternoon for a fraction of what they quoted me. Thanks so much!

  Hidee Ho
3 months ago
Overly important douchebags with an expensive shop.

  Casey Potts
5 years ago
I brought on a swapped drive train, when the snow was flying and didnt have the time or space to work on it. Walla Walla Transmission was able to figure out the issue with my clutch, get my parts and rig back on the road quickly at a reasonable price. Kept me informed throughout the processes.

  Denise Herron
6 years ago
Zac and Ryan have always listened to my information and questions about my Prius. They never talk condescendingly because I am a woman. This shop cares for my car with the same quality standard as others and gives me confidence for my wild adventures.

  OnideusMadHatter
5 years ago
My mom's car died, needed a new battery, they came and gave her a free jump start so she could get it over there and they got it fixed up with a new one. She also got a rebate thing for the battery they put in, which is also cool.

  Theresa Price
4 years ago
We have trusted Zach and team with our vehicles for many years. They have always been dependable and timely. I would highly recommend them!

  Janis Barton
a year ago
The best, most reliable auto service center! Great, friendly and very helpful employees!

  Kevin Lucas
7 years ago
Expensive, not road tested, then added expense to fix 5 of their serious mistakes. They didn't replace the shift knob they mangled. As a mechanic, I was reminded why I almost always do my own work. (I was stranded away from home.)

  Nereo Lima
4 years ago
TRUST that's what makes this shop so awesome and honesty makes it even better I will always bring my vehicle back if I ever need work done thank you Walla Walla Transmission for all your help

  Jamie Lucas
3 years ago
Knowledgeable staff. They took incredible care of my car to get her running the best she can! 10/10 recommend!

  Robert Fullen
4 years ago
Just absolutely a great shop! Not only did they get it done way faster then they thought, it was alot cheaper then I thought it would of been... They have my business for life!