Auto Glass Estimator
4.8 (72)
6 E Alder St, Walla Walla, WA 99362
(844) 282-2791
autoglassguru.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gary DeTinne
2 years ago
This Co. was right in there on price, plus they were the quickest to answer phone questions and be able to come out. The office was great, reminded me before the appointment. The installers were very professional, did a good job, were on time and I was surprised at how fast they were. Since then have driven truck through a summer rain storm in Sierras no leaks no problems. Would call them next time I need glass.Service: Auto windshield replacement
Jaylene Thomas
2 years ago
Our rear window was smashed at a local park a few days before my family planned to head out on a road trip. I quickly realized we had no chance of getting it replaced before heading out most places were scheduling 3-4 weeks out. Auto Glass Guru was going to be the fastest at under two weeks. I scheduled the appointment and set out to figure out how to seal off the window as we waited. The same day, I received a call that they found a solution that would allow a replacement the very next day! I was thrilled. Our car is a Mercedes GL 450 rear window had to match perfectly for the defrosting feature to connect. The gentleman who came out was quick, polite, and did an excellent job. We were thrilled to have it taken care of so quickly and professionally.Service: Auto rear window replacement
olesolja
2 years ago
Needed quick scheduling of windshield replacement. Found this service. Scheduled an appt. Turned out that it is first come first serve. After about a two-half hour wait, the lob was done. Appear to be quality work. So far so good. I would recommend.Service: Auto windshield repairService: Auto windshield repair
Nickey Hansen
2 years ago
Professional work and great communication- only reason it isn't a 5 is because the online estimate was over 25 percent off. For an avenger of newer date it shouldn't be off by that much, it seems the sourcing of these windshields should be quiet easy and inexpensive, however it ended up being a different story once we got on the phone with them. All in all the guy was great and professional and really good with communication and updating me continually as I was out of town when he came by to replace the windshield. 6/5 stars for the technician! You can feel completely comfortable leaving your car in their care and the end product will be completely top notch work.Service: Auto windshield replacement
Sara DaSilva
2 years ago
So easy and convenient. I called today and someone was out this evening to fix my windshield. Great quality. Very professional. They sub contract out so I m guessing that anyone who had trouble with this company, it was actually trouble with the sub contractor. Definitely recommend it was $300 LESS than what Safe lite quoted me.Service: Auto windshield replacementService: Auto windshield replacement
Richard LeMay
2 years ago
Took a little while to get a call back, but once I did they scheduled me right away and sent a very courteous and professional installer to take care of my replacement. Quick, fast and easy. I would use them again.Service: Auto windshield replacementService: Auto windshield replacement
paige spartano
2 years ago
No issues. Rep was curious and ON TIME. No 4 hour window that they always come in the 4th hour! Simple, easy, I pulled my car into a shady spot in my neighbor and he said, give me 2 hours. Walked down in 2 hours and he was cleaning up. Shook hands and that was it.Service: Auto windshield replacementService: Auto windshield replacement
Josh Myers
3 years ago
The service was cancelled four separate times. they've left un installed glass in my truck for 2 whole weeks. The price that the sales agent quoted was a full $100 over the online quote, and the service was not good. The story I got from their offices was that they couldn't source the moulding for my 1980 Datsun pickup, I've found it online right now for $15 to $30. This place is a scam.Services: Installation, Auto windshield replacement
Hobey Echlin
2 years ago
They were the first to respond to my on-line query regarding replacing my 2012 Prius back window. I got the call by 8:30 am explaining there was a national glass shortage and this piece could be relatively hard to find but that as it was a holiday weekend (this was Friday before July 4) the following Tuesday was earliest. A local competitor had said 3 weeks. Another quoted me at 30% more. An hour later Jayla called back to say she found someone with the glass who could meet me in an hour. Jaime was professional and thorough updating me every step of the way and the whole thing was done within 40 minutes, same day essentially, for a hundred bucks less than the other company quoted. I m very grateful and satisfied with the prompt replacement thank you.Services: Installation, Auto rear window replacement
Stephanie James
2 years ago
Really great company! Great price! Great service and really timely. The repairman called gave us an eta, and was here on time. He was professional and quick when he replaced my windshield.Service: Auto windshield replacementService: Auto windshield replacement
Sam Cameron
2 years ago
Amazing customer service, had some issues with the replacement of my windshield, stuff happens though. The company did make things right in a very timely manner and zero hassle, customer service at its best! If I ever need a new windshield (hopefully not though) I'll use them again!Service: Auto windshield replacementService: Auto windshield replacement
Colin Duff
2 years ago
Very helpful and professional, they were able to dispatch a local glass installer very quickly. They actual cost was also less that the quoted online. Service provider did a good job and was on time and professional with the care to the vehicle and with the glass installationService: InstallationService: Installation
sebastian kim
2 years ago
I had a couple of my car windshields replaced and am very satisfied still. Their scheduling system was cool and they came on time. They had it done nicely and I got no complaints at all. I mean they're gooc.Service: Auto windshield replacementService: Auto windshield replacement
James Smith
2 years ago
I have a 2000 740 iL BMW. So you could imagine, how difficult it would be to find a windshield for a 20 year old car.. It was going to take 2 weeks for my windshield would arrive. Happily I got a call back that day. They had found a newer made windshield and they were able to put it in the next day.Service: Auto windshield replacementService: Auto windshield replacement
Tina Lee
2 years ago
I can t say enough thank you to Michael at Auto Glass Guru, he did excellent job to replace the windshield for our 2019 BMW, the price was extremely cheaper than the other quotes, the finish work is perfect, and I would highly recommend Auto Glass Guru to your auto glass work.Service: Auto windshield replacementService: Auto windshield replacement
J Bow
3 years ago
I had a great experience with AutoGlass Guru! Shawn replaced my windshield. He was super helpful and answered all my kid's questions about tools and glass. I would totally recommend them!Service: Auto windshield replacementService: Auto windshield replacement
Ya Xuan Ke
2 years ago
Everyone who works here was super nice and friendly. They were able to fix and replace my side window on the same day I requested their help and the prices here are very affordable.Service: Auto side window replacementService: Auto side window replacement
Greg Clark
2 years ago
They came to my house and replaced my windshield. Did a great job at a reasonable price. I definitely recommend.Service: Auto windshield replacementService: Auto windshield replacement
George Range IV
2 years ago
They came out to my house and replaced the windshield on my car in the garage super quick. Excellent work, excellent price -would definitely recommend!Service: Auto windshield replacementService: Auto windshield replacement
Paul Corona
2 years ago
Replaced Lexus Nx200t windshield at great price. Work performed at my home, completed in about 30 min. Excellent service.Service: Auto windshield replacementService: Auto windshield replacement
Sandia Gilliam
2 years ago
They were timely with their services. They were friendly too. But one concern was... I did not get a receipt. We asked to scan the receipt form we needed to sign when the work was done for our own copy.Service: Auto windshield replacementService: Auto windshield replacement
Toby Tafoya
2 years ago
They were extremely quick, gave clear follow up instructions, and were really competitively priced. Will absolutely be my first call next time.Service: Auto windshield replacementService: Auto windshield replacement
Jennifer Cain
2 years ago
The team that came out was amazing, they were quick and efficient, they communicated how long it would take and were spot on, I was pleased with their work. If I need help in the future I will call auto glass guru again.Service: Auto windshield replacementService: Auto windshield replacement
fernando Felix
2 years ago
They came to my house and installed the rear window. They also gave me the option of coming out to my job. Fast and great serviceService: Auto side window replacementService: Auto side window replacement
Billy Hixson
2 years ago
Had glass done in 2021 camaro noticed two dimples in my door found out by gm dealership that there were pry marks on inside of door dealer said pryed on regulator track company avoiding me wont call me back wont back up work do not use in sacramento areaService: Auto side window replacementService: Auto side window replacement
John Bushell
2 years ago
Fast courteous good price. Showed up promptly. Called to let me know when they were coming. Will definitely recommend to others.Service: Auto windshield replacementService: Auto windshield replacement
Brian Mcclure
2 years ago
The people I dealt with were great got a great deal. My windshield looks great there's a little part I have to Have looked at but other than that perfectly fine.Service: Auto windshield repairService: Auto windshield repair
Neptali Bulos
2 years ago
The service was very good and did a great job on replacing the windshield of my Prius. I highly recommend their service.Service: Auto windshield replacementService: Auto windshield replacement
Bruce Inman
2 years ago
Quick & Easy. Competitive rates. Scheduled install, tech was o time and communicated his ETA.Would recommend.Services: Installation, Auto windshield replacementServices: Installation, Auto windshield replacement
leandra darcy
2 years ago
All went well. The service pro was friendly, courteous, and worked hard to remove and then replace a stuck window.I would call them again, for sure.Service: Auto side window replacement