Vancouver Certified Used Car Superstore

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  robert atwood
2 months ago
Bobby and Gregg were wonderful!! Best experience I've had with buying a car. McCord is tops on my list, great service, they actually care.

  Nycole West
a year ago
Love this Toyota dealership! Traded our older car for a newer nicer car at the main building with Amber, and had a wonderful experience. Had an issue with the car and brought it back in. There was an unforeseen issue, and I got a call back from Skylar that they were going to make it right. He made the transition quick and painless! Left in a better car than the first time, and even happier than before! (Didn't think it was possible ) This team is awesome, and I will definitely recommend them to everyone!

  rosa resendiz
2 months ago
Highly recommend this dealership! I worked with Skyler and he took the time to get to know what I needed in a car. He was genuine and honest.Thank you, I love my new car!

  Jeffrey Heath
3 months ago
The car shopping experience can be a nightmare. Going from dealer to dealer, and private seller searching can be exhausting. I spent roughly 3 weeks searching for a new (used) vehicle. Vancouver Toyota was my very first stop and I had the pleasure of working with Vernon who was absolutely wonderful and easy to chat with! I went to ~4 other dealers afterwards with each experience being different from the last. I was pressured by each seller at the other dealers with the same schtick of "what can we do to close the deal with you?" I came back here late one night on a whim for a test drive on yet another vehicle I was interested in and worked with Skyler, who was the only sales staff available at the time. I did a drive, and Skyler was extremely accommodating, flexible, and understanding in my pursuit of a new car. I came back the next day on a scheduled visit and Skyler was giving me 100% of his care and attention all while working with someone else. Not only does Skyler get kudos, but so does Vernon and the entirety of the VCT staff. I can't emphasize enough how easy it is to work with you all, and how much I appreciate not being pressured to leave with a car. Thank you all!

  Taylor'd performance
a month ago
Skyler was very nice and polite. Would recommend buying from him. I didn't buy a car due to inventory, but I would if what I wanted was there.

  ken cheng
2 months ago
-Bad car buying experience due to poor communication.-Pros: Mr.Vernon, my salesman was professional and quick to respond while I was buying a $50,000 vehicle, issues only arose after I left the dealership. My trade in was given a fair price, perhaps a bit on the low side. The maintenance techs were friendly and offered to do a slight modification to a defect on the vehicle for free.-cons: It took me roughly 10 weeks to get license plates. According to my DMV, Mccord was suppose to give me back my plates from my trade-in, however, when I bought the car, I was told I would come back to pick up plates when they were delivered. week after week I would text Mr.Vernon, and he would say he would look into it, and he would not reply back. Once he tried to pass me off the their finance clerk, who then passed me back to Mr.Vernon.I called the DMV several times and they would always just tell me to contact the dealership. Finally, 10 weeks later, I have the DMV dig into why the plates have not arrived in the mail and that is when I found out Mccord was suppose to have given my trade-in plates back. I went to the DMV and got new plates that day. Vernon tells me they are cutting me a check to cover the cost and I am currently waiting for it.I can understand the mistake of not giving the plates back, but playing phone tag and being kept in the dark with no response was unprofessional and made for a negative experience. I recommend to anyone buying here to have everything clarified before leaving the lot because there is a big change in service after they have taken your money.

  Max Mand
a year ago
Skyler was incredibly helpful! I was nervous about shopping for a car due to the pressure most salesmen put on you, but he was laid back and let me take the lead. I had an idea of what I wanted and he helped me find the perfect car. Never once felt pressured and he even stayed after closing to get everything done. 10/10, MOST DEFINITELY would recommend him to anyone looking for a car!

  Marisa Grimm
6 months ago
David, Kayla and Skylar did an amazing job. Quick and easy experience. Thank you so much!!!

  Gregory Tildel
8 years ago
We were a little hesitant returning to this location as my partner had a previous experience that was less than savory as our credit was damaged. This time however returned our faith in this dealership. The sales person was extremely helpful and patient. The financial advisor Greg Perry is by far the easiest I have ever had the pleasure of working with. He is extremely straight forward and easy to deal with, and is sympathetic to the fact that sometimes bad things happen to good people's credit. I would come back here just for him

  Wilson Link
4 months ago
LOVE HOW HUGE YOUR SUPERSTORE IS SEE U TOMORROW LARRY

  Justin Schultz
2 years ago
I just bought a used suv from Skyler and he was a great salesman to work with. He was friendly, very helpful in answering all questions I had and if he wasn t sure of the answer he looked into it. I definitely recommend talking to Skyler when looking for your next vehicle.

  Christioher M.
4 years ago
I FINALLY met an honest straight up used car salesman. Ask for Dominic or his boss Flynn. If you like to haggle and arm wrestle over the best price until someone CRIES UNCLE, this is NOT your dealership. They showed me there bottom line their investment and the price on Kelly Blue Book...the negotion was over. They were NOT trying to get rich off ONE customer. They haven't worked to become the largest BEST RATED DEALERSHIP by accident. My investment WAS SOUND. I have TRUST in the professionals at this dealership. WELL DONE GUYS WELL DONE!

  neil shargel
5 years ago
Sales staff were friendly, helpful, and not what one might expect from a car dealership. I wasn't there long since the car sold before I arrived to see it. But my impression is that it's a low-key, low pressure place to shop for car.

  Valerie Anderson
10 years ago
This is the place to take your Toyota for servicing. Jamie Gutierrez went above and beyond... he cares about customers, follows up to see that everything is done to satisfaction and saved me a ton of hassle and time. Friendly atmosphere, excellent service and very pleasant people to work with. I wouldn't go anyplace else.

  Mannie Vox
11 years ago
We were so impressed with the friendly, warm atmosphere here at this dealership. All the people working there went out of their way to make sure we felt welcome and comfortable.

  Christian Nunez
10 years ago
Great to work with. They were fast fair and nice to work with.Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

  Kim Bosner
8 years ago
I love this dealership. Their service is A+. I always feel very welcomed and taken care of. The chairs in the waiting room are incredible. Thank you.

  Justin Scott
3 years ago
Bought the wife a suv 2 years ago here and the best experience ever couldn't be happier so I went back today and purchased a gas saver car for work and still great

  Stephen Green
5 years ago
Typical used car dealership. Not unfair, but not fun. Lots of talking to imaginary managers. Someone needs to redesign the used car sales strategy...please...anyone.

  Susan Price
4 years ago
Our greeter had a lot on his plate when interacting with us. He was a gem. Thank you, Tray!

  Mike H
10 years ago
Each service provider I have interacted with has been courteous and has addressed any questions or concerns had. Very courteous.

  Cynthia Howell
10 years ago
Thanks, again, for your efforts. We will certainly recommend our salesperson and this dealership to anyone looking to buy a car.

  Jack Fuente
10 years ago
Very courteous and knowledgeable. Very willing to answer our questions and I did not feel pushed into making a purchase.

  Mario Links
10 years ago
FROM THE TIME I WAS PICKED UP CUSTOMER SERVICE WASEXCEPTIONAL! THE CAMRY WAS VERY COMFORTABLE; THANK YOU!

  Stuart Ladd
3 years ago
They are great. Very helpful and awesome deals.

  Sonja Lopez
2 years ago
Just started looking that day not reallh much time on my part still looking

  John Wilu
a year ago
The best place to buy a car in Vancouver!!

  Jai Intrigue
4 years ago
Not impressed. Wanted to buy, wasted my time.

  Emma G.
11 years ago
Took the time to answer what was probably the silliest of questions. So grateful...:)

  Andrew Neubauer
6 years ago
New selection of cars to rent competitive pricing