Dick Hannah Subaru

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nadia L
a month ago
Fabian Castro was our sales rep. He was great and went above and beyond to make sure we were comfortable throughout the whole buying process. He helped negotiate a good deal for us and made sure we were happy with the purchase process. He has reached out several times since buying our Subaru to check in and make sure we were still satisfied. If we buy another Subaru it will be with Fabian. He made the car buying experience truly painless and was the best car salesman experience we have ever had! Low pressure and 100% customer orientated.

  Daniel Lundquist
3 weeks ago
Bought my first brand new car from here about a week ago and it was the most painless and quickest deal I ve done. Worked with Tanner and had a deal hammered out in about an hour and half. He was quick, listened to what I wanted, very professional. Would definitely recommend working with him!

  Elijah Echevarria
a month ago
Today I bought my first car and they were kind and helpful! They throughly explained everything for us and made the process simple! Thank you to Mike H for all your help! Congrats on your first sale as well!

  Robert Linnemann
2 months ago
I have a great appreciation for the care given by Ather Munson and the rest of the staff. Ather was knowledgeable about the stock, was kind and professional, and took my desires into account always. I go the accessories I needed for a good EV experience.

  Nan
a month ago
I have worked with Christian over many years, and he is such a good natured guy who authentically likes to take care of you and your car. He just got promoted, and that makes me feel like this place takes care of great employees. That to me means they take care of your cars. Always service my outback here and nowhere else.

  Silvia Sanchez
5 months ago
Rosa is absolutely amazing!!! It was my first time purchasing a car. I was deciding between a 2024 Subaru crosstrek and a 2024 Toyota RAV4. She asked the basic questions and took the time to ask what it was that I REALLY wanted/requirements for the car I d be purchasing. I had looked at used models for $27-29,000 that were older, with 12-52,000 miles and didn t have the features I wanted. She showed me 2024 s that were 0 miles that were $31,000 and had exactly what I wanted. Rosa was able to find me a better deal and better savings for financing the car than what I had already been preapproved for from a credit union I d gone to. She made sure to explain everything to me (gap insurance, safety features, financing) and let me know that for my tiny size (5 2) I d most likely feel more comfortable in the crosstrek. She brought the car around when it was p*ssing rain, absolutely drenched and with a smile on her face! We test drove it and I absolutely fell in love with the car. After completing all of the paperwork she signed me up for a 30 minute course with someone to go through all of the tech, some passes, the Subaru app and she connected my phone to the car during the test drive. She went as far as to drive the car to my house in camas to make sure I went home with it! There was no pressure, I felt comfortable and at ease the entire time despite my anxiety over this new milestone. HIGHLY recommend going to Rosa for any purchases you make at this Subaru location, customer service is through the roof. Thank you Rosa for making it feel like family & for being so personable throughout our time together. I appreciate you endlessly and I hope you get everything you want in this short lived life :)

  Bobbi Thomas
8 months ago
This was my very first time purchasing a car, Jay (and my parents) helped me with the process. Jay made it simple for me to understand everything and was absolutely amazing and friendly. He didn't push me to add any extra stuff, understood my needs and I was able to walk out with my new car! Mikella in financing was also very easy to work with. She took her time and made it an easier process to understand. Definitely the best service I've had, I highly recommend this dealership.

  Evan Carlson
a month ago
Great dealership! Stephanie is a wonderful person and was super helpful in helping us buy our next car.Also leased our second car through this dealership a couple weeks later and was helped by Rae. She was also super helpful.Both times we had a great experience.

  Mikayla Brown
a month ago
By far the best car buying experience! Rosa is wonderful! She made sure we staying in our budget but also got what we wanted. Definitely recommend anyone who is wanting to buy a car to come here and see Rosa!

  jenny rabidue
2 weeks ago
I had a very easy, fun, and exciting car buying experience with Mike H! We talked before hand about my price range and the things that were important to me in a car and he had a few options ready for me when I came in. Easiest and best car buying experience I've ever had! Thank you Mike!

  Shaiju Kuppusamy
a month ago
Brandon provided exceptional service during my car-buying experience. He was knowledgeable about the vehicles, patient in addressing my questions, and transparent about pricing. His friendly demeanor and professionalism made the process enjoyable. I highly recommend Brandon for anyone seeking a positive and stress-free car-buying experience.

  Susan Pedersen
a month ago
High pressure sales and unprofessional sales person. Very unpleasant. Would not take no for an answer. We felt harassed and badgered. They were basically trying to prevent us from leaving. Initially Austin was not cooperative in giving back the keys to our trade in! That s scary. He was not honest up front about the monthly payment of the lease. Bait and switch.I had problems several years ago with Hannah dealerships. I thought maybe they had changed. Not so much.

  Alex Porter
a month ago
Jay H is kind, knowledgeable, and helpful. Working with Jay was a very positive experience. He truly went above and beyond for me during my car shopping/buying experience. I highly recommend Jay for your Subaru car buying needs.

  Austin Pachano
8 months ago
JR did an absolutely fantastic job helping me find the right car after mine was totaled. I came in and explained my needs and he was upfront and quick finding the right deal for my situation without any games. I couldn't be happier with how my buying process went.

  Brian
2 days ago
Skyler was very helpful in guiding us towards what we wanted and needed for our family. Management and financial advisor was also very accommodating to our requirements.

  ed bennett
a week ago
my wife was in to get her oil changed on her2017 Subaru outback.it took 2,5 hours that's ridiculous then the service rep told her she need a $500.00 battery and it would be a $120,00 positive battery cable end. then $189.00 to change a cabin air filter. we will never use your service department again. or ever buy another new vehicle from your dealership againI realize prices have gone up, but this borders on customer robbery. my wifes name is Carole Preecs, her cars vin # is 4s4bsadc1h3275153 . we have paid your service dept. lots of $ in the last 7 years. hope you made some money cuz we WILL NEVER RETURN to your ripoff dealership again.!!!!

  Dick Orr
2 weeks ago
Brandon was very customer friendly! He was very helpful getting me through the questions and understanding what s a good plan is for me. I couldn t ask for a better person to help me through this and I am very happy with the car I drive home!!

  Richard Atwood
a month ago
Regular oil change and tire rotation. Easy to schedule, greeted professionally and with respect.Asked that they not try to sell me a new car this visit. Since on a previous oil change I had brought my wife, who wanted to look at new cars.I left her home for this visit.

  Ren�e Gensler
a month ago
This is for Frank Ross and the service team. Frank was awesome as always and the service team did a great job with the work I needed done. Keeping my Subaru running for 16 years now. Making my future choice solid that when the time comes I look forward to getting another Forester.

  Hannah Nicholson
a month ago
I loved the experience buying my car and have not really had any issues when it came to getting service so far. However, recently the passenger door on my 2022 outback stopped opening from the inside. There's no reason why this started happening, the issue came out of nowhere. I went to the service center to get it fixed and since I was 300 mi outside of the warranty that comes with the car, they said I would have to pay for it. Personally, because of the type of issue, considering it's not an engine issue or other wear and tear from driving the car over a certain mileage, I think it's unfair that I would have to pay out of pocket for such a random issue that my car I've had just over a year is having. A lock is not going to stop working because I've hit 36,000 mi. It seems like a bit of a "lemon" issue. Since they weren't helpful, I'm taking the issue straight to Subaru but wanted to warn others in case your car starts having weird issues like this.

  Derrick Franzen
7 months ago
Bought my second car from JR. If you want the absolute honest truth, best price, and years of experience, ask for him. Can t be any happier with the new 2024 wilderness. Thanks again bud!

  Emily Chandler
2 months ago
Jay was so helpful and informative. He answered all of my questions and helped me make a good informed decision. He was also very friendly and communicated well during the whole process. He has lots of patience for an indecisive person such as myself. Thanks Jay !

  layla syfrett
a week ago
Brandon and Danny were extremely helpful and made the buying process easy. They worked hard to help us take home our dream car!

  Kristine Vick
a week ago
Peter helped us with purchasing our new vehicle today. He was extremely helpful and informative. Definitely appreciate everyone's help there.

  Kim Craig
3 months ago
I bought a car on New Year s Day from Stephanie. She was very kind not pushy. She made the car buying experience a lot different than other places. Jack the loan dial was great to.sincerely, Kim Craig

  Joe Fleischmann
4 weeks ago
The website "bot" is horrible. Won't answer simple question, then said "bye" to me and hung up. Just wanted to know answer to simple question... the Ascents they advertise don't tell me how many passengers it will support... seven or eight? Damn stupid bot couldn't answer and wouldn't direct me to a human who could. I thought the motto was "believe in nice". Internet experience "not nice".

  Tia Rouse
a month ago
Nick is an AMAZING SALESMAN. The entire buying experience was top notch. I definitely recommend this dealership to anyone interested a great deal with quality Subaru's.

  Georgia Winestorfer
3 months ago
We had the same car for 18 years. Was thinking about an Outback. A man with cowboy boots frist time said to late it was almost closing. Next time same man said we could not drive one till sure we would buy if like. Next time same man said he would go get key to car never came back and neither did we. Bought new Mazda and very happy with it and sales man.

  Tiffany White
2 years ago
If you re looking to find a new or used car I recommend JR as he helped me get my outback this last weekend. This is the fourth vehicle myself and family members have purchased here in the last two years! I love the no b.s. and I get to take home a car I love. Getting a good salesman is always difficult and I am happy to say that this last time I was beyond satisfied with the care and time he put into my purchase. He is a great person to talk to if you re unsure what you want, and knowledge like that is priceless! I was lucky to be able to get a great deal, and all within a couple hours. Thank you!!

  Bryce Ewing
2 months ago
They are extremely happy to help guide you to buy a car and services. Expect significant markups and pushy warranty with extremely poor follow through of coverage. A typical stealership. I have heard better things from Carr of Beaverton if you are set on Subaru.