360 Auto & Fleet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Oscar Carlson
3 years ago
I just recently had my new Ram 3500 truck bed sprayed with Line-X premium. Joey and the staff did a fantastic job! They were very clean, courteous and finished the job in a timely fashion. I couldn't be more pleased with the results.Oscar CarlsonBattle Ground WA

  curtis wokal
3 months ago
These guys are the best, No matter what is wrong with my vehicles these guys can fix it! Very trustworthy and reasonable. Keep up the great work guys!!!

  Wendy Bosch
7 months ago
The mechanics were at another facility, they did horrible work. I would not go here ever again. All the work they had done at the other place, we had to have it done about 2 years later. I would not want them doing any work on my cars again. New name, same people

  Clayton Davis
3 years ago
These guys were able to do in a week what the dealership wasn't able to even start, let alone complete, and they did it for a fraction of the cost of the dealership. The dealership was slow, completely non-communicative, wouldn't work with our warranty company, and they were way too expensive. This place, My Auto Repair & Tire Center, is fast, they are able and willing to communicate with us effectively, they were able to work with our warranty company, and they didn't overcharge for everything. Seriously one of the best auto repair experiences I've ever had.

  Evan Pearce
3 years ago
Was met with kindness and professionalism on arrival. After trying to figure out pricing and work that needed to be done they were patient and very honest. Took my car to another shop prior to the visit and was given pricing and work that needed to be done but didn't receive the detailed service and honesty that came from Carpenters shop. The other shop prior to Carpenters actually kept my car for 4 days just for the diagnostic and after bringing my car in to Carpenters it was diagnosed within an hour and finished that afternoon. INCREDIBLE. They helped me with the pricing and what I could afford which impacted me immensely. You don't find this kind of compassion and understanding from any other shops that I've ever been to or heard of in my entire life. Will definitely return again and again.Service: Auto engine diagnostic

  R Moore
6 years ago
Very happy with the work I had done. Quality Throughout, the whole team there does a great job. I highly recommend.

  Robert Leary
3 years ago
I was introduced to My Auto Repair several years ago and now have multiple vehicles I take there. This shop is as full service as it gets and they always give me a fair quote and stick to it! They get the vehicles in on-time and they get them done in a timely manner with good recommendations on future work, but no pressure to get it done right now like some other places do. They are managed by professionals who have been in the business a long time who leave other places to come and work there because it is ethical and positive. I saw them treating a single mother of 3 - who was so distressed about her transportation and fear from other estimates from another place - with respect and calmness and showing her what she didn't need to have done that it made me a fan for life. I can trust to send my wife and sister there without hesitation.Services: Transmission, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change

  Ryan Reeves
6 years ago
This shop is top notch and for the extremely low hourly rate they charge I usually feel guilty upon paying the bill after each visit! With that said I sure hope the owner doesn't read this review! Their shop rate is literally less than half what I would pay at the local dealerships, and from my experience the work gets done faster and more attention to detail is paid to my vehicles. The last time I was at a normal dealership shop it cost me the entire day waiting for a 30 minute fix, and on my way out I told the manager "you guys may not be fast but you sure are slow!" He looked at me as if I literally paid him a compliment so it was then and there that I realized the dealerships are assuredly not the only option for vehicle repairs, regardless the make/model. Bare in mind I own a high end BMW, a Mercedes and a Porsche; so visits to dealership shops typically left me feeling like a broke slack jawed fool. At My Auto Repair the manager Jeromy Jenkins always makes time to address my needs, while a number of techs have all proven to be more than competent (there is a guy named Joey who is beyond Wizard skill level, and for the life of me I cannot imagine where they found him). This shop literally replaced an entire engine for me in a BMW 650i, and did so in less than half the time the dealership quoted me on! Additionally the service adviser Matt is always a pleasure to deal with which in comparison to other service advisers I've dealt with, is like a breath of fresh air. Some of those guys are worse than used car salesmen leaving you doubting your vehicle from the tires to the antenna! This shop will tell it to you straight every time. All in all this place is a God send from top to bottom.

  Mark Gross
6 months ago
360 auto, serviced my directv work van,and also replaced the front tires and front brakes, the van runs and drives great now,nice work gentlemen!

  Mark Kim
3 years ago
Matt and all other personnel at My Auto Repair shop are awesome. They are honest, professional, and good people. They have worked on my Suburban and Jetta for a few years. They will find and pin point what the issues are and fix it right. I am so fortunate to know people at My Auto Repair shop. Thank you, Guys!!Services: Electrical repair, Steering & suspension repair, Auto glass repair, Engine repair, Brakes, A/C installation & repair, Air conditioning, Oil changeServices: Electrical repair, Steering & suspension repair, Auto glass repair, Engine repair, Brakes, A/C installation & repair, Air conditioning, Oil change

  Brenda Stuart
3 years ago
We just had a Line-x spray applied to the bed of our truck and also purchased a Tonneau cover. The work done was perfect. But beyond that, the communication and professionalism was refreshing. They were so easy to work with and Joey answered all of our questions and was there waiting for us when we did an early drop off. Great team!!

  Angel Wing
4 years ago
Matt was quick and honest and clearly wanted to do the best he could by us. We had to have our radiator replaced before we could even get it to emissions. Because the check engine light was on, knowing it would be an automatic fail, Matt advised me to wait on any additional repairs until after the test. That shows a level of integrity absent at most places. Although there was a bit of a hiccup along the way, they met us on the road to make it right, again, very customer service oriented. The repairs needed for the vehicle to pass emissions, were diagnosed and done within hours! Not only did it fully pass, they even did EXTRA work in addition to what we paid for. Great people doing a wonderful service for our community. I'm. So. Happy!

  Marty W
3 years ago
We have used My Auto multiple times over the last couple years and they deliver consistent quality and honesty and a very reasonable price. They will not sell you something you don t need. Honesty is key in the auto repair business, and these guys are as honest as you can get! Highly recommend them you won t be disappointed!Services: Transmission, Exhaust, Electrical, Brakes, Oil changeServices: Transmission, Exhaust, Electrical, Brakes, Oil change

  Anastasia McDonald
3 years ago
I received their scholarship for reduced labor costs. I gave them 4 bulbs to change my headlights and fog lights. I told them how to access the headlights thru the wheel wall. They took off the front end of my car! And put it back on crooked, did not give me the other bulbs back for me to keep for backup. They charged me $150 to change four bulbs that I provided. I would not recommend them to do any labor. This was just a bulb change. If they can t do that right at a reasonable cost, I don t think they can handle a more difficult job properly.

  Stephanie Hosszu
6 years ago
Far and away the best auto repair shop in the Vancouver Metro area! We had our car towed to the shop yesterday morning... we figured it wouldn t be worked on until we paid for an updated membership. Imagine our surprise when we showed up a few hours later to pay the membership and the work was done and our car was ready to go. What?! I was so surprised and happy. Joey Waller took extra care to have our car work done fast and at a low cost. He s amazing, both my husband and I were floored by his work and attention to detail. I don t know if you can specify who you want to work on your car, but if you can, Joey is the guy to ask for.We also had a great encounter with Matt Codino who helped us pick out tires and answered all of our questions.This shop and the people who work there are top notch, we won t go anywhere else!

  Charles Hunwork
5 years ago
We always take our car here! Friendly staff and extremely honest people. Matt, Service Manager, goes above and beyond to make sure expectations are met and that everything is done properly. He also tries to figure out what the best economical option is for your repair. They have very good prices! I would highly recommend!

  Maya E
2 months ago
Amazing work, wonderful staff. Highly recommended.

  Pota Idencio
6 years ago
First time using this shop. Omar was very efficient, friendly, and helpful. Great service and affordable prices. It took only a day after ordering parts. Our truck is running great. I'll be using the Carpenters Garage from here on for all my car repairs.

  Janelle Wubben
6 years ago
I have used this shop for both of my cars. Matt Codino always has top notch customer service. I never ever feel like I am getting shafted here. These are good people and honest. I would absolutely recommend them. Plus - every penny I spend goes straight to a good cause! Can't beat that.

  Scott Tiniakos
5 years ago
Very happy with the service I received. We had some problems getting the correct part (no fault of My Auto) but the kept a positive attitude and made everything right. This is an auto mechanic you can trust and feel safe leaving your car in their hands.

  Colleen Logan
4 years ago
I have been a customer of their's for 14 years. I started with their non-profit Carpenter's Garage then joined their membership program. Both programs are wonderful. I started out as a customer but now have a car repair family that I can count on and trust. This year has been an eventful car repair season :( I can always count on their help when the need arises.

  David Aragon
8 years ago
Wow what a professional bunch of employees. They finished my repair sooner then estimated and at less then the estimated cost. Plus I am glad to help such a wonderful organization that is helping the community and local youth groups. I will always bring my cars here. Well worth the drive from Seattle.

  Courtney Walker
4 years ago
I have been using this shop for a year now, and the work is always done right. I use my car for my sole income, and when I found myself in a financial crisis with bad to no options, they worked with me to come up with a payment plan. There truly are good, honest people in this world, and I am most grateful.

  Adam Bagherpour
5 years ago
As much as I like to believe that I m a mechanic and can do whatever I need to my vehicles, this is the place my family goes when things get serious. Between my dad and I, we have gone to many different shops over the years... with good and bad experiences. This is the only shop we go to now... doesn t matter if it s the Honda or the BMW, they get it right... Matt and Omar are always helpful and honest. Just wish they would reopen on the weekends!

  SCOTT SMITH
6 years ago
Great service, if I won Powerball many parts of my life would be different. However one thing that would stay the same. I would still use My Auto Repair for my automotive service needs I am not sure if they have the tools to service my Rolls Royce, but I am sure they will figure it out and we will cross that bridge when and if we come to it.

  Kaleen Shannon
6 years ago
My cars day light relay went out and I was charged close to $400 for it. Then found the same part at autozone for $200.99 and online for $195:( I feel a little upset I was overcharged so much, but besides that everyone is nice. My car hasn't been fixed yet, that happens tomorrow when the part comes in.

  Dilip Amesur
5 years ago
Great shop. Not too many honest auto shops around but glad I found this one. They always help me asap and do quality work. Won't be going to any other auto shops any more and would highly recommend this shop to anyone

  Steven K
2 years ago
Stopped by with a slow leak in my tire. They took the time out of their lunch break and got to it right on the spot.It happened to be a tricky fix, but they got it done.Definitely recommend these guys

  Ed Oquend0
5 years ago
Called these people twice.Both times could not get a straight answer. First time asked for a quote and was put on hold for 15 minutes. Then he came back and said "I'll have to call you back ". Finally called 2 weeks later. 2nd time called for estimate. Was told I'd have to Bri g car in for $ diagnostic. I asked again for estimate to replace timing chain and was put through to Omar. He put me on hold and re eptionist picked up and told me he would get back to me (again) why couldn't he have told me that ? So I asked how long before he got back to me, she didn't know. I asked " mi tues, days weeks ? She hung up. Won't be calling them back.

  By Happenstance
5 years ago
The only reason I'm not giving them 5 stars is because it is hard to get to them since they aren't open nights and weekends. Otherwise, they are incredible. They focus on repairs that really need to be done. They don't try to upsell and have very reasonable prices. They are kind and want to help get our issues fixed.