My Car Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Gretchen da Silva
a month ago
If I could give them 10 stars I would! Scott went above and beyond to make my truck look new again after an accident and had a great attention to detail. The business is clean and organized, I felt like my truck was safe stored there overnight. I have used other shops in Spokane and never have had a good experience, I will definitely be using this shop from now on!

  Bo Berto
3 months ago
Had a family truck taken in for a bedside repair, truck was newer with no rust under the paint anywhere. Had the repair done and fast forward a handful of months, there is rust all underneath the panel. They claimed it wasn t their fault and it could have happened a number of ways. Wouldn t fix the issue so now out hundreds of dollars and have to get it repaired again. Don t trust a shop that doesn t warranty their services. Also been in the auto refinishing industry for over 12 years so I know a thing or two about quality work.

  Shaun Pound
3 weeks ago
Had to bring my truck back 5 times. Each time the manager apologized and said he will inspect his self. Each time he swore he checked it out and it was good to go and Each time I brought it back before the day was over. For 8,000$ you would think they would try and get it right the 1st or 2nd time. They gave it back the 5th time missing a arm to the hood. Just terrible all around service. Never would I recommend .

  Kimberly Nesmith
6 months ago
I can t say enough good things about this shop! Scott & his team went above and beyond to fix my car! Everyone is so nice & I appreciated the updates every few days on how things are going with my car. Scott got my car fixed within a month where other places were telling me it was going to be months before they could fix it. My car looks brand new again.Services: Painting, Body & Trim

  Phoenix Lambert
2 weeks ago
They fixed my car up after I got back in to and missed a spot but got me right back in without question to fix it. Very happy with the service I got.

  Courtney Petersen
6 months ago
Hands down best body shop in Spokane! They went way above and beyond to make my car look brand new. They worked seamlessly with my insurance. Scott and his staff were so knowledgeable and helpful. I will be a forever customer.Highly highly highly recommend to anyone looking for a trustworthy body shop!!Services: Painting, Body & Trim

  Tim Clark
5 months ago
Fantastic job on repairs on our Toyota RAV4Great staff especially Scott Smith who kept us updated on the progress of our ToyotaI would highly recommend their service

  Anna Desjardins
4 months ago
Shout out to Scott for saving me money! He was very honest and worked to repair my car fast and making it affordable!! Take your car here!

  ninja spy
8 months ago
They say they want to make you happy, but they are understaffed. My car still isn't fixed right makes noises. Already brought it back many times. I keep finding things. I'm not sure why such a job I received. Would change rating I'd it was fixed they did went outt pocket to fix a few issues for me I feel like I'm never gonna have a up to party car anymore.

  Kaye Merkel
8 months ago
Timely communication with the customer throughout the repair cycle.Thorough investigation and diagnostic shop processes to ensure a complete repair. Scott is great to work with. Overall an exceptional service experience.Services: Steering & suspension repair, Body & TrimServices: Steering & suspension repair, Body & Trim

  Olivia Murphy-Sweet
a year ago
This post is way overdue, however this team at MyCar was amazing! I had a vintage part that needed some body work and a new paint job. The team helped me figure out what exactly I needed and matched up the paint exactly. I will always go back to them if I need anymore work done! Thank you!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Cody Snoke
3 years ago
Hands down a wonderful body shop! I called around to several body shops and they were all weeks out for appointments I called Scott and he was very pleasant to work with and was able to get me in the very next Monday. Unfortunately a family emergency happened, and they were still able to accommodate to help me drop off truck early. Was able to do the work fast and had my truck back within the week of dropping it off! they did an amazing job at fixing the truck and painting it to match rest of truck! An amazing experience and great work!

  Joe Osborn
7 months ago
Working with Scott was super easy. He helped navigate the insurance issues quite well! Thank you!

  Suzanna Osborn
7 months ago
I appreciate the time and effort my car collision center took to fix my car and made it look better than it did before the wreck. And a special thanks to Scott for keeping me updated throughout the process.

  shane rockstrom
a year ago
They perform unsafe repairs. They underbid the jobs then add on supplements to the insurance company. Then order parts. Everything is late. They find bent frames and don t inform customers. Gray Tundra delivered 4-20 has bent frame and they spent the $ for yellow Cadillac repair. Scott can t bend over to do accurate estimate. Take your car to a good shop!!

  C. H.
2 years ago
Went here due to their free loaner car that's advertised, the estimate was a fair price and the owner himself did the estimate, said it was an easy straight forward repair and paint job. Car was "finished" and had multiple issues with paint and prep work, and my key fob was broken in addition to the interior being dirty from their prep person sanding and making a mess. Was told they would fix it, took my car back, and it was "fixed" and light exterior detailed and buffed as a sorry for having to return. Upon opening doors and trunk lid I noticed more issues with the paint work done, i notified the owner when i went in to pickup my replacement keyfob shell they ordered in, which was a cheap online replacement case, not a factory case, and didnt even work for my key fob. After a conversation with the owner, he stated i seemed upset and frustrated and he was just trying to cut me a good deal since i paid for the repair rather than using insurance, i told him I've been back multiple times and the work i paid for still isnt done correctly, the owner, Joe, and I parted on a handshake and his word that they would order the correct keyfob and schedule me again for them to fix the paintwork or buff out the imperfections. However, this has now been multiple weeks without any contact from this company. Overall quality and imperfections with the paintwork and prep is sub par to other repair shops and I'm very disappointed. (Since it's been a few weeks without contact from this company I've since chosen to work with another company, to clean up and fix my vehicle)Services: Painting, Body & Trim

  Abigail Price
a year ago
Scott and the team do an amazing job. It was done in record time, and my car looked incredible. I highly recommend

  Justin Rodgers
4 years ago
Smooth as silk! I showed up with out an appointment and was helped immediately. Received an estimate for the damage to my car and everything was submitted to the insurance company within minutes. My check is already in the mail. Great staff and great service! Check these guys out!

  Christopher Sheller
a year ago
The staff there is very professional and extremely nice. Which is very pleasant when you're dealing with a stressful, life changing event like getting into a bad car wreck and losing a lot.

  Jody James
a year ago
These guys were so curtious and professional! Their estimate came in much lower than others and they plastic covered my broken window for free! Great service!Service: Body & TrimService: Body & Trim

  James Stewart
a year ago
I went in to get an estimate and was able to get one with excellent service within half an hour. I would definitely recommend them to anyone looking to get work done!

  Vasily Rotari
11 months ago
I had go so many times back for non finishing, the door that they put back the cable from inside the door came off you could not open the door from inside anymore. Not recommendingServices: Painting, Body & TrimServices: Painting, Body & Trim

  Timothy Redmon
a year ago
Love My Car Collision Center! Joe and his team are great people to do business with and provide a stellar product

  Sara Bryan
2 years ago
Owner was AMAZING helping us find help to fix a weird part when no one else wanted to deal with us small fry. Would definitely recommend.

  Ashley Fry
2 years ago
I had a great experience! My car looks brand new and I was treated very well! 10/10 will recommend to family and friends!

  Inglorious one
4 years ago
They have offered to correct a mistake on there part however they claim they can fix in a matter of 4 hours but it took 9 days to originally fix. This includes painting. Am very gun shy at returning.

  tom campos
3 weeks ago
Great team and beautiful work!!!

  Willy Something
a year ago
Professional, courteous. Very communicative. The car looked amazing, and was very nicely detailed. Outstanding job.

  Vasily Rotary
11 months ago
Came back for a door issue the owner/Menager seems so nice with a positive approach. Thank you

  Christine King
11 months ago
Diagnostic. Trustworthy, great explanation and help solving the issue. Very friendly as I would highly recommend Joe and Scott.