The Auto Connection
3.4 (25)
3411 Main St, Union Gap, WA 98903
(509) 284-8616
theautoconnectionwa.com
Claimed
Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brian Sliman
2 months ago
Look elsewhere, bought a Subaru that broke down and needed $3700 motor rebuild within a week. I was told sorry about your luck.
jon pardy
a year ago
Worst car buying experience I've ever had. Showed no interest in selling a car or negotiating. Knew nothing about the vehicle. Plus vehicle wasn't even looked over by a mechanic before selling and way over priced highly not recommended. More like an auto disconnection if you ask me.
Rubi
3 years ago
If I could rate less than 1 star I would. Ever since I called, the man acted like booking an appointment for him to come in and show me a car was a hassle. I show up to look at the car, and he goes inside completely unavailable to ask questions. After the test drive, I noticed a light on the dash and shaking in the vehicle. After that, we made an offer and he responded in a angry manner that we should ve told him over the phone that we were going to offer less because that was wasting his time and I was making him be at work when we could ve been home. I told him that we couldn t make an offer on a vehicle we hadn t driven and that if he didn t like the offer he could ve simply said no rather than go off on my family about making him be at work. Definitely a man that had no customer service skills and does not know how to hold a civilized conversation let alone do business.
Jason Bombard
7 months ago
The salesman wouldn't work with me on a price. It was overpriced, and I found the same pickup for $3,000 less
David Pinnt
5 years ago
Purchased vehicle here. Day after we brought it home had check engine light. Engine started smoking on start up. Its been to two shops for repair and was just diagnosed with internal engine failure - piston rings. We are just about to make our first car payment on this vehicle. Contacted Auto Connection and explained situation. Was told "thats just how it is." They were very clear in telling us that they couldnt care less about having just sold us a vehicle for KBB excellent condition price and having it need $4,500 of immediate work. The only thing this dealership is honest about is the fact that they know nothing about the vehicle before they sell it to you. Was told they test drive it like the customer does and thats it. I would advise against purchasing a vehicle from this location. Very unfortunate to have given these people our business.
Megan Daughtrey
5 years ago
Very easy going and no pressure salesmen. Easy transaction and nice looking cars on the lot. Highly recommended. Love my new Jeep :)
Jamie Nogales
3 years ago
Great cars, great salesmen and no problems. Very honest salesmen. Highly recommend.
james braten
4 years ago
Bought my Subaru from them with in a couple days I had problems with it pretty much told me the car was fine when it left the lot and it's my problem
Kelly Whittlesey
4 years ago
We bought a car from this place and everything went very smooth! The customer service was great!
JASPERTHE_98
5 years ago
Best dealership ever, fair trades and sales 5 stars for sure
N N
6 years ago
By far thee most honest car lot in town.
Vicki Jackson
4 years ago
I love my Chevy Avalanche
Cheryl Daughtrey
5 years ago
Friendly, no pressure salesmen.
Pablo F Mejia
2 years ago
Great car lot
Kathy Jerman
4 years ago
Overpriced
Michael Kiehl
3 years ago
Overprices