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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Creamery Creek Farm
3 years ago
My experience with Dave's Auto Repair was an angsty saga. Their innovative thriftiness ultimately caused me to make more trips to the shop, since the repairs kept breaking down. They misdiagnosed my car twice, which cost me needless money. When my insurance got involved, they dragged their feet and took MONTHS to order a part, then never contacted me about it when they said they would. I still don't know if they actually ordered the part, because their communication and follow-through got so bad. A customer shouldn't have to be a project manager on behalf of the auto shop they choose.
Grayson Gum
7 years ago
Couldn't have picked a worse place to take my car. Spent several hundred to have my car fixed and 3 or 4 trips back into the shop and several hundred later and it's still not fixed. And every part they quoted me they told me was outrageously more than it was. And most of the parts had nothing to do with my actual problem and were basic maintenance. I called the exact oriellys down the road they told me in person they get their parts from and ended up buying every part for way cheaper and with warranties on parts that offer it. Not pleasant to deal with personably.
DJ Porter
6 years ago
Always a straight shooter when it comes to car repair and auto suggestions. The only place I go. I have a 2500HD Silverado 4x4 with a Duramax. My wife has a Mercedes C-class. Never had an issue with Dave's shop and always fixed with fair prices.
Crystal Harris
6 years ago
Dave not only helped me with diagnostics on my truck. He replaced a fuse and referred me to a diesel mechanic who would be better suited for my truck. All free of charge. He was extremely kind and helpful.
Sable Pettit
8 years ago
Worst place ever! We dropped our Cadillac off to have the wheel bearing fixed we come back to check on it an the guy at the counter Devin is just standing there on his phone we ask if he knew when they would be able to start on it an he was like what Cadillac i dont know nothing about it. We said the one thats parked out side. He said you must have talked to someone else. Was he the heavier set guy my fiance said yes. He said well he didn't say anything to me. I said ok can we talk to him? He said oh hes at lunch. Instead of devin saying let me call dave an find out for you, he did nothing but get back on his phone. What a joke. After we left an found another place to go(Tumwater automotive) that got our car pulled in the shopright away! I then called to ask what his name was. He then called back twice an asked why i called to ask him his name that he was dave an wanted to know what was going on. Devin lied an said he was dave. I could tell right away he was not dave he was the same person i had just spoke with. He then told me it was "sketchy" that i called an asked for his name. No customer service skills what so ever. No professionalism what so ever. An dave if you read this i hope you have a talk with your employees about how to handle these types of situations. Sincerely pissed off out of towner!
Jennie Fowler
5 years ago
We had car problems driving through Olympia on New Year's Eve. Dave looked at our car immediately, found the parts locally to repair it, and got us back on the road in under an hour and a half.
Susan Hochgraef
6 years ago
I was referred to Dave's Auto by my towing service. I have had nothing but honest, affordable, expert service from Dave. I highly recommend his shop!
S. Sandven
4 years ago
Stellar work doing front end brake repair, seems affordable and the guys I've met seem pretty cool
Gina Zimmaro-Young
4 years ago
Great price for an oil change and great conversation with the owner while it was being done! Thanks Dave
Sean Mcvoy
7 years ago
They fixed my son's van staying late to finish it and did it for a reasonable price
Teara Dady
3 years ago
Devin is super nice. Fixed it right and fixed it fast. Thank you
Ai device Security
4 years ago
Jill