Tacoma Nissan Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Gigi g
3 months ago
Battery was replaced on my car yesterday and want to thank Alyssa, and Lisa to get me in service for such a sort notice. Always great service, helpful professionals . Highly recommend to service your car.Georgina

  Liketa Phillips
3 months ago
They did a great job and I was given a voucher for a free car wash and it needed it badly coming through the mountains! It was very filthy! The filthiest it ever been thus far! Lol!

  Joshua Selph
2 years ago
Great service from friendly professionals! Staff was willing to answer all kinds of questions without hesitation all while getting our new 22 frontier serviced

  Cindra
a year ago
Very efficient and quick. Good experience taking my car in for warranty issues.

  Jason Legener
7 months ago
I ve had my service done here for a few years now. Never had any issues with delays, poor service and the staff is always super helpful. Specific shout out to Alyssa and Lisa.Service: Oil changeService: Oil change

  One Luv
a year ago
Good service, bought a Leaf , and going there all the time for free very fast charging. Great view from the charging station too looking at hills in distance with their fake palm trees. Hell ya (Just lookout for the fools on the block walking by if your alone probably gonna start being strapped just in case)

  Gregory McKnight II
2 years ago
Normally great service, quick and efficient. However, changes in staff have led to poor customer experience. When asked for a receipt, the response was, "If you don't trust us, we can't help you." The service manager watched and issued no correction. I replied that I have always received a receipt in the past here. He then replied, "Well, I'll have to figure it out." The service manager then spoke up and said you can print a hard copy of the receipt. He said ok. Then, he proceeded to print me a copy. I was leaving when I noticed the receipt was not the correct one. An accidental misprint said the service manager. My issue is you were both rude, and wasted my time, showed no remorse for the crappie attitude from your staff. The sad part is I can't tell if this was IR or just bad business.

  Ciara Savoy
2 years ago
No clear marking of an entrance to the service department, Wasn't very warm, wasn't very friendly. The guy that helped me was very nice but before I got to him seemed like everyone was just on phones and trying to pass me off to someone else. Also very pricey, $159 for breakfluid change? That's alot, got done half the price somewhere else

  beckyjo lister
7 months ago
Bought a used car from different place and needed a rebuilt transmission...Phil was great getting my car in and fixed in a great timely matter.

  Kathleen Hudson
4 months ago
Great service and friendly professional staff!!

  Gloria Smith
3 years ago
Great customer service! Plenty of cleaning and social distancing in the waiting room.They gave me a fun little Nissan Kicks to drive while my Rogue was getting repaired. They were very informative. Mr. Keith and Ms. Makayla are rock stars! Kudos to all the mechanics behind the scenes

  AbbadonDespoiler
4 years ago
Great service. Nice waiting area. I was not pressured into upgrades or things that I do not need. Service comes with car wash and discount on future service. Prices for service did not seem outlandish. Time estimate for "walk-in service" was spot on. I am very happy with my experience and will be returning.

  J Parker
5 years ago
They were fast and quite courteous. Glad this is my new service spot.

  Juli Anne Gibson
2 years ago
Appointment for oil & filter service in my 2014 Nissan. Alyssa was the customer service employee who greeted me and walked me though the waiting and pricing process... She was friendly professional and timely!

  Debra Wingate
3 years ago
When they discovered my online appointment hadn't gone through, they immediately got me in at a time that worked for me, ON THE SAME DAY--DURING COVID! I was dealt with professionally, quickly, and had all my options presented in clear, no- pressure tones. When I told them I had purchased an oil change package at another dealership, they let me know it was useable at virtually any Nissan dealership in the nation. Very satisfying experience.Services: Air & cabin filter replacement, General repairs & maintenance, Battery

  Barry Ward
3 years ago
Had a very good experience. Lisa communicated well and kept us informed how repairs were going. Service was night and day better than at the dealership in Port Angeles where I purchased the car.

  Burke Long
2 years ago
Always great service and fair prices on our 2011 Nissan Rogue. They never miss a detail, have an immaculately clean waiting area and are the consummate professionals.

  LILAH
a year ago
Service manager Keith was very friendly. I had an excellent customer service experience.

  G. Mendez
3 years ago
We had an appointment and our car was done in about 30 minutes. We never felt pressured for additional services and Alyssa our service agent was very helpful and polite.

  Lance Norris
4 years ago
Absolutely love that they support EV charging. However I do wonder what the hours of their EV charging are. Nobody usually uses them so I wonder if I can top off at night

  latoya love
3 years ago
That has got to be the fastest I have ever received an oil change and vehicle inspection at a dealership. It really was express!!!! With nice frieny service to boot. I'm happy to be apart of the Nissan community. Thank you nissan!!!!

  Ann Sweet
6 months ago
Got quick, satisfying service from knowledgable service techs

  Barris Harms
2 years ago
I was very happy with my service experience. My service advisor was very professional and took care of my repair quickly.

  Brandon Cruz
3 years ago
Fast service. No nonsense. GREAT pricing. They beat everyone else in the area. And the staff is really friendly.

  David Youngquist
2 years ago
Excellent service at a great price. I always bring my Frontier here for service and have never had an issue.

  Greg Mowat
2 years ago
Great service experience at Tacoma Nissan today!Awesome greeting, knowledgeable reception, and an engaged follow though! I will definitely be back!

  John Stella
4 months ago
Fast and friendly.

  Brett Riedmayer
3 years ago
Thanks Oscar Kramer for the wonderful service today and putting me into a great vehicle.

  Linda Lauritzen
3 years ago
Great experience ... very on top of things in the midst of all the Covid stuff.

  Jennifer Audette
2 years ago
Great service! Great price! We will be back!