South Tacoma Honda Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Leonzyo Zyfuentes
3 weeks ago
I bought a used Honda at a dealership and had problems day 1. I brought my suv to the services center here and was blown away by the customer service, everyone is so friendly and willing to help! One person in particular went up and beyond with our service, his name was Patrick Praxedes. I highly recommend this center and Pat! Will have my suv serviced here all the time because of the great customer service.

  Jessica T
5 months ago
I had my car serviced today and I wanted to say Jon, an expert associate helped me with getting my car serviced for essential maintenance that I ve put off. I had a nice video to show the bts of what was evaluated. It was quick to get in and out before the anticipated end time of when the service was completed. Thank you againService: TransmissionService: Transmission

  chintan thakker
6 months ago
Went for standard Honda B1 service. Was signed up for premium package even though I hadn t mentioned them anytime that I wanted one. In the end after bringing up the billing issue, they did gave the discount of 20$ on premium package. It was also foolishness on my part to not check the work order in detail before signing, I mistakenly assumed it was with tax and standard servicing. Overall I liked that they create a video and how they go through the vehicle maintenance. Other issue was, after servicing the vehicle, they forgot to put the cap back for cabin filter. Since I knew how to change cabin filter I was able to put it back in. Overally their standard servicing prices are good, but they sign you up for premium services without informing you which is a shady business practice.

  Karen K
8 months ago
As expected, going to the dealer they are a bit more expensive, but honestly, not that much. I always have a great experience here. The staff always treat me with kindness and respect. They are not pushy when recommending services and have recommended (if i buy parts) where are good and not so good places to go. For example, when i replaced my battery, they told me who sold quality batteries for less if i decided not to purchase theirs. I don't trust anyone else with my car.

  Cassandra Roudabush
7 months ago
Two hours for a oil change with an appointment is ridiculous. Nice waiting area but don t come if you have a work life to get back to or any pressing personal appointments. They do provide a video of all the services they think you should get most of which you can do elsewhere for cheaper but it is a dealership so that s somewhat to be expected.Service: General repairs & maintenance

  Joy Bradford
5 months ago
Excellent communication from my service advisor Pat. Good explanations of the invoice, and Pat looks for discounts as applicable. Thanks for everything.

  Aaron Cuevas
a year ago
Great service, comfy waiting area with a TV, vending and coffee machines. Assigned mechanic showed me whats parts I need to replace or recommended services by video.I dont recommend buying the engine air or cabin air filter at 2x to 3x price if you were to buy it yourself , ease of installation varies by vehicle but you might as well buy it and install it yourself.

  just gil
3 weeks ago
they tried to charge me for a service that was supposed to be free.not great.

  Norman Neal
2 years ago
I assume they did what was indicated on their files. I get all my required servicing done through them and always have. They tell me each time my car is all ready to go and needs nothing else. I trust them. Their car wash service is great also. Their waiting area & entire complex is very nice & always very tidy & clean.

  Robbin Hatchett
9 months ago
The location was very spacious and exquisite. From the vehicles, to the service and positive attitudes, this dealership ensures that your visit is an unforgettable one!!

  Jen Estrada
a year ago
Great service. I took it in for a brake inspection. They sent me a video showing their findings, which was incredibly helpful. I got it back washed and vacuumed, which was a pleasant surprise.

  Paul
a year ago
The service and parts departments are run by component people but the prices charged have entered the stratosphere. I am not paying $65 for two headlight bulbs for a 17 year old Honda. I bought them at Napa for much less and brake pads as well. Not paying for the owner's lifestyle!

  Unknown Coatings
a year ago
Service agent at the counter was rude, I was just asking simple questions about scheduling. I had to drive down there because nobody was answering the phone in service, despite me talking to parts on the phone and them saying they didn't see why service wouldn't answer before transferring me. I'll keep driving passed this dealership for other Honda options

  Robin Barkdull
a year ago
They are fast and my kid works here

  Laura Eliason
2 years ago
I helped my aunt purchase her new Honda CRV here today. If you are looking for a new car go see Phil Rose, he will treat you well! Tell him I sent you.

  Thomas Hudson
a year ago
did a great job checking my vehicle out giving me a video of needed repairs and I'm free cleaning

  Deborah Prado
2 years ago
Dani was attentive to my concerns about a issue a b d went out of her way to keep me informed of what the mechanics were doing.I appreciate everyone's customer service today.

  Ferdinand Woodson
2 years ago
Never had a problem with their service every car I have especially my wife's 2005 Civic still runs like new

  Dennis Jacob
2 years ago
Always a great experience. Have bought and had all my cars serviced with them!

  Dan Andersen
2 years ago
Bought a crv 14 months ago. Unlike Toyota, no post sale free maintenance. Service dept too busy on my visits.

  Bill Pearson
a year ago
Great quality service technicians and repair is a breeze nice waiting lounge area beautiful showroom

  Bennie Rohde
8 months ago
These guys do everything they can to help me with my customer vehicles

  Dave Moe
2 years ago
We love so.tacoma Honda, up front & honest. Service is 5 all the way Can't wait to buy a new CR-V from them

  lefefe pasi
2 years ago
Always a pleasure getting my vehicle serviced here. Sorry your green bay didn't make it Jay lol

  Eric Inouye
9 months ago
I have been a regular customer since 2010. That says it all.

  TJ Mc
2 years ago
Parts desk guys are great! Always have what I need at a excellent price.

  Trey
2 years ago
They do very good work and I'm very happy with this business.

  Janene Johnson
2 years ago
I love Honda's but this establishment seems so focused on the survey's they lose customer service

  Sandra Dutton
2 years ago
Exceptional service in record time. Good discounts for repeat customers.

  Anibal Rod.
2 years ago
The service advisor Dani Jimenez is very nice person and very knowledgeable