Japanese Auto Service & Import Engine Sales
4 (123)
7505 Portland Ave E Unit B, Tacoma, WA 98404
(877) 956-1100
asianautoservices.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kristen Johnstone
8 months ago
This is an "EXCELLENT" place to bring your car. I have been coming here for years and I am very satisfied with the services I have had. Today I am having my Front Brakes and Rotors Replaced. Also, Jose is very friendly and honest. He said, "You do have 30% left on your rear Brakes so you can wait until next time to do them if you want to." Japanese Auto Service also, has excellent prices compared to any Toyota Dealerships. My suggestions to all of my friends is this! Get three written estimates, compare them, then go with the one that you feel the most confident about or in my case the cheapest as I am on a budget with 6 children. Two Thumbs Up for this place of business.Services: Brakes, Auto brake replacement
JJ P.
4 months ago
*Total scam artist*. The guy thought that he could try and rip me off. He attempted to charge me 300 hundred dollars for nothing without even asking me prior and that wasn't even to fix the problem. Then to fix the problem, he stated I would need a rebuild for about 4 grand. Little did he know the engine was already rebuilt. I went somewhere else, or should I say somewhere honest and the problem was fixed for under 200 dollars. The car is running and purring like a kitten now, no thanks to them. Also, they kept my car for like 3 days to end up with nothing but an attempt to screw me over.
Barbara Bobbie Servino
a year ago
I m so excited about getting my Kia up and running like brand new! I usually drive between WA and Cali 2-3 times a year so it s really important to me to travel safely and have a dependable vehicle.Since I had my engine, turbo and starter replaced, I just returned from Cali and it ran like a champ! I m so pleased and definitely recommend Jose and his company to anyone looking for a reputable and dependable establishment.I appreciate getting back on the road and with the gas prices and interest rates being the way they are, you have to be smart and safe! Thanks to Jose, I m confident that I have another 10 years with my car.
Kramer Johnson
2 years ago
This company will rip you off. I came here for a rebuilt engine in 2016 for my 1990 4runner. 3 years later the water pump goes out (this should last a decade), the next year the head gaskets blew (these should last 200k plus miles on this engine), and now my crankshaft seal blew (also should last hundreds of thousands of miles). My highly trusted mechanic replaced it and told me that all the parts are clearly old and this engine was definitively not rebuilt at any point. I still have my old receipt that says 'rebuilt engine' right on it, this business either replaced my head gaskets and called it a day or put in a used engine without rebuilding it. Including the costs of the repairs and the 'rebuilt' engine I lost about $10k. I cannot recommend enough that you find a different business to go through.
Joe Chi
7 months ago
I brought my vehicle here, and I must say that they do a great job and Jose offers great customer service. Will refer all my friends here.
Curtis Beringer
4 years ago
Robert's shop and workers provide the finest quality and service you can get anywhere. I have gone to them for almost 19 years for all my import Auto repairs and services, including engine swaps, clutches, C-V Axel's, etc. I have always received the best repairs and service you can possibly get. I highly recommend them to anyone looking for these services. Thank you Robert and Jos� for your excellent service.
Audrey Mun
8 years ago
Recommended by my sister, I went in get my engine checked out. Turns out there was an issue with the belt that holds the engine.Bob was funny, friendly, and just awesome. He was so patient with explaining what the issue was. He was also very honest about the price and service.The other shops that I've been too always try to rip me off with "other complications" of my car, but bob was honest and straightforward.Definitely recommending this place to all my friends and family.
Joseph Rodriguez
6 years ago
This place is great! The work they do is solid and I trust them with all of my vehicles.My sister had her engine replaced by them and it s going strong to this day.I take me car here for all the service the Honda dealer recommends for half the price! The staff are friendly and don t treat you like you know nothing. I ve always felt that I was being felt with honestly!Check them out for you next big service. You won t be disappointed!
Michael Mathias
3 years ago
Came here to get my RAV4 Engine replaced. Paid half the price up front for the engine to be ordered and installed, and half at completion of service. Everything was extremely well priced, the length of time it took seemed appropriate for the degree of work being done, and the work and all parts came with a warranty. Only 4 stars because I had to use that warranty to fix a mistake that required them to take the engine out again. And more than 3 stars because there was no fuss or attempts to put the responsibility on mine ever. They just took it back and did what they promised they'd do. Despite the mistake that was made, I'd still reccomend them due to their integrity and work ethic.
Emily's Play Time
8 years ago
I had oil leaking from my oil pan gasket. I called them up and they quoted me a reasonable price so I went with them. I dropped my car off and my car was done a few hours later as promised.Just to make sure it was actually replaced I had my brother lift up the car and look at the gasket. It was indeed replaced because it was blue not black like the old one was. No oil leak could be found anymore.I only gave them a four star because someone at their shop took a bottle of oil I left in my trunk. I don't know what they did with that bottle but they should have told me before taking it without my permission. Other than that they did a good job.
BG,Town Chunkie LOCC
10 months ago
Hands down some of the most honest mechanics service center around pierce county I've had several engines put in several different cars and much other work 7 Lexus's 2 Camry's 3gmc trucks actually 6 GMC trucks there doing my 2013 transfer case as of 6-14-2023 and my 2006 SS Silverado transmission upgrade from monster transmission an a trans service on my super duty 7.3 power stroke love this place
Bacon Maldito
2 years ago
Took quite a while since these guys were quite busy due to what I see is a well earned reputation, but this is the shop C&D Motors (still currently T's Automotive) not only recommended me to for an engine job, but flatbedded my car to. They not only got the job done at a pretty good price, but they also noticed several issues they made note of, most of which I already knew about. They clearly wanna make sure you're behind the wheel of a well working ride once you leave their shop, and that I certainly respect. Will be back for specialised engine work at some point.
Chris Forrer
8 years ago
Japanese Auto Engines is a terrific repair shop! Their main concern is to help their customers save money while providing a high quality service. Japanese Auto Engines does not try to 'repair' unnecessary items or recommend unneeded service. They are honest, caring, and professional. The people at JAE are accommodating and thorough. Their work has always been on budget, on time, and reliable. Over the last 12 or so years, we could not be more delighted with the repairs they have done. Thank you Japanese Auto Engines for your efforts and thank you for the thousands of dollars you have saved us over the years. Life is good when you know a good, honest mechanic!!!
jennifer hawke
7 years ago
I am so pleased! Im still so in love with my little 1996 Subaru legacy. I couldn't bear the thought of parting with her, and going out to look for a new car. Japanese Auto Engines gave me a great alternative that was so much more affordable!So pleased with the service, and the results! I just had my first oil change, and everything is working like a top. The new engine runs smoothly, and and I was so grateful for the easy opportunity to replace the water pump and timing chain.Thank you so much!
Sun Kim
4 years ago
Japanese Auto Engines is one of the more reliable companies in the Seattle/Tacoma area. I had to replace an engine and tune up a couple of things for my Lexus and what really what compelled me to write this is their service level and candidness. They said that other stores might be less expensive but their work (and warranty) is more reliable which has been true thus far.
Conor V
5 years ago
Most unprofessional, ridiculous and sickening interaction I ve ever had in customer service in my entire life.Bought a motor with a 1 year warranty and it went bad under conditions of the warranty that I am entitled to and paid for via contract.They refuse to even let me speak or get words out of my mouth before criticizing, degrading and disrespecting me.They refuse to talk to the mechanic shop that diagnosed what happened and they refuse to even look at the motor themselves to verify what the problem is.I guess when things go bad they go real bad.All this over a 900$ 2004 engine... that s SAD and was a very bad decision on their partTrying to get ahold of some sort of corporate entity?? Good luck.. all the contact information on their website leads to the same sad soul who will tell you to kick rocks.. I recommend the old saying..LAWYER UP!
Ji Mun
8 years ago
I found Japanese Auto Engines through a friend's recommendation when my 2005 Toyota Camry's break was making weird noise. I left the car at the shop for a day, and Bob explained very clearly what was the issue, what had to be done, the quote, etc., and I was able to pick up my car fixed couple days afterward. Everything was straight forward and simple, and Bob did an excellent job explaining car parts to someone who doesn't understand car at all (me). My dad also came here to change 2006 Toyota Matrix engine belt(?) and had really good experience. Highly recommend it and would come here again!
Mickel Kitchen
7 years ago
Awesome place to take your care for auto care! I learned about this place from my brother. He had work done on his Lexus. He was getting quotes of over $2000 everywhere. They found the relatively minor problem that was causing all the issues and only charged him $200. So, I decided to take my car there. Again, quotes of $3000 for strut assembly, brakes, and other stuff for my 08 Camry. They got it done quickly for less than half that. Camry runs great now. 2 for 2 in my book and I will be bringing my cars here in the future.
ArchieBarchie
3 years ago
Took it here to get my car worked on cuz it had no spark going to the distributor and fuel pump. Had it there for 4 days and they couldn't get it started. When I go to pick it up they told me everything I already knew and I asked if they checked the engine harness they said they don't deal with those. That got me cuz they deal with engine swaps there and I'm shaking my head cuz I wouldn't have brought it there if I had known. I'm glad I took it to Richtuned cuz they got my car started in 1 day and they fixed everything I asked them to. This shop from what I experienced knows nothing but general mechanics. Nothing special. I'd recommend taking your cars to a better known company.Services: General repairs & maintenance, Electrical
Jenna Lee
8 years ago
Best service I have ever received! Got quotes from 3 shops in Fife, and they had the best prices and service. Bob was so friendly and walked me through what was actually needed for my car engine to get fixed. A lot of the other shops I went to told me I needed to do a lot of unnecessary additional repairs (not surprised). They have won me over and I will be returning for years to come(hopefully won't have to often, haha), hands down! THANK YOU!!!
Emmett Nicholas
8 years ago
Ever since my sister crashed my 97 Acura Integra, the engine didn't run the same. So I brought it into Japanese Auto Engines, and I'm SO glad I did. Bob, the owner, was super friendly and really took the time to understand the issue. The quote was reasonable, and there were no additional charges later. (I've take cars to other engine shops in the area before, and I always would end up paying more than I initially expected, so this was a welcome change!) All in all, would definitely recommend!
Richard Payment
7 years ago
I had a remanufactured 3.0 V6 long block installed in my Toyota truck. Best price, great product and workmanship. These folks stand behind their work and product if there is a problem. 10,000 miles and my truck runs like new. Thank you Robert.
Marissa Hayes
3 years ago
Came to them with my concerns over my 2003 subaru outback h6. And they not only diagnosed my issue by were incredibly fair on their pricing for the repair. I found my forever autoshop. Thanks guys!! Will definitely be returning for future repairs!
Mark Glastetter
8 years ago
I had my engine replaced here in Jan-2015. I paid about $2000 for it to be done. I had a mechanic lined up to do the work. Bob told me he could do the same work for about $400 less than my mechanic quoted me.Within a short time there were "other problems" when the engine had a weird vibration and the engine light came on. I was told it was my distributor, even though I told them the knock censor was bad according to my code reader. I paid an additional $160 for a used distributor that I don t even know was the problem and it took a week to diagnose and repair the problem. I got it back and then the temp gauge was up and down randomly because the system had not been purged properly. Then the summer heat came around and I found out they had opened the AC line and did not recharge it. Then I noticed a little tick in the motor on cold days. It turned out to be an exhaust leak where the manifold bolts to the head which was part of the motor replacement. I quickly tired of the problems and lack of expediency with this shop so I took it to another mechanic. I had to have the knock censor replaced, coolant purged, and AC recharged at a total cost of $885.25 and I didn t even bother with having the little exhaust leak fixed.In my opinion, I would not recommend having work done here. If you must buy an engine from them, have your mechanic test all aspects of the engine before putting it in a vehicle. Then pay with a CC so you can have the charges reversed if the engine is bad. Then have YOUR mechanic do the work. It may cost you a little more initially, but could save a lot of headaches down the road. There is also a place in Lynnwood that sells used engines within the same price range.Bob, you can rectify this situation by refunding me part of the labor I was charged for this work, as the work was sub par. I would say about $400 would call it about even, you have my phone number. At that point I would be willing revise my review.
Anthalone Casto (Bush)
a year ago
This shop is the only place I will let work on my Toyota. Their mechanics are one of Pierce Counties most reasonably and HONEST shops in the area. I recommend all my family and friends to this shop. Tell them Anthalone sent you!Services: Transmission, Carburetor cleaning, Auto body & trim repair, Auto windshield repair, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, Painting, Auto glass repair, Auto water leak repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Auto brake repair, Tire rotations, Auto rear window replacement, Engine repair, Vehicle Inspection, Transmission replacement, Side view mirror repair, Auto detailing, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Auto sunroof glass replacement, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Auto emissions testing, Auto windshield replacement, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto interior vacuuming, Auto body & trim replacement, Auto glass replacement, Car waxing, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Transmission, Carburetor cleaning, Auto body & trim repair, Auto windshield repair, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, Painting, Auto glass repair, Auto water leak repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Auto brake repair, Tire rotations, Auto rear window replacement, Engine repair, Vehicle Inspection, Transmission replacement, Side view mirror repair, Auto detailing, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Auto sunroof glass replacement, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Auto emissions testing, Auto windshield replacement, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto interior vacuuming, Auto body & trim replacement, Auto glass replacement, Car waxing, Auto maintenance, Auto brake replacement, Battery, Oil change
Suji Park
8 years ago
I have been recommending this shop to people around me but this is actually my first time writing a review. The people at Japanese auto engines are honest and friendly. Especially the manager, Bob is an expert and knows exactly what he's doing. I am very content with their service and affordable price.
ben Lindhardt
7 years ago
Do not use this shop you WILL REGRET IT, SUBPAR WORK!!!!!!!!!! Got engine replaced, leaking oil the first day i got it back and they didn't screw the knock sensor in all the way so it was leaking coolant. Additionally it came back with 2 other problems it didn't have in the beginning. UPDATE new motor lasted about 21/2 months now i have a blown head gasket, i pretty much got as screwed as you can get. DO NOT USE THEM THEY ARE CROOKS- Update-a warranty is only as good as the place it is coming from and from these guys it means less than nothing i will never set foot in their shop again. The fact that im throwing away $3000 should tell people something, something very big.
Hailey Benesch
9 years ago
Last summer I searched and searched for a reasonable reputable auto shop to rebuild my mother's 2003 honda transmission. I was directed to JAE. They completed the job and gave her the best warranty out there for the best price. Her vehicle is purring like a kitten. Since then we have taken all of our cars to Bob for various reasons. A Honda Ridge-line, a Kia Sol and a BMW Z4. The work on the vehicles has been outstanding and the prices fair. We have passed on Bob's information to family, friends, and neighbors who have used JAE with the same fantastic results.I high recommend JAE Bob to anyone. He is honest and professional. I wouldn't go anywhere else!
Noah Benesch
9 years ago
Firstly, let me say that Japanese Auto Engines is not the first mechanic I have been to. I live in Gig Harbor, and I have been rather disappointed with many of the mechanics my family and I have used over the years. Finally, after years of poor service and high prices, we were directed to Japanese Auto Engines by a friend and I will probably never use another mechanic again. Not only does the shop do excellent work, but the staff genuinely cares about their customers. Bob and the rest of the staff at JAE have expert knowledge and practice the upmost professionalism. This summer, while shopping for a used car, I took several cars to JAE for an inspection including the one I ended up purchasing. After thorough inspection, the shop steered me away from the first two vehicles and probably saved me lots of money too; one had a blown head gasket amongst other issues.I have the upmost respect for the Japanese Auto Engines staff and management and I refuse to take my car anywhere else!!
C Y
5 months ago
I highly recommend this shop. The customer service is excellent and the pricing is very reasonable.