Cascade Friction Materials
4.3 (24)
314 Puyallup Ave, Tacoma, WA 98421
(253) 383-4363
cascadefriction.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Steven Seagal
6 years ago
Though we'll stocked, the staff was rude and unhappy to help. I came in 15 minutes before closing, which I understand is not ideal, but I'm getting brake parts, not sitting down to eat. I did not just up and decide to come in before closing, it's just how things went, unfortunately. Though treated poorly, I was polite and respectful in return. As amechanic, I deal with customers too, and plenty of times have had to stay late to help one out. As long as they are not rude, I am more than happy to help. Because of this, I will no longer being doing business with Cascade Friction and will be using Commercial Brake in Fife, whom I highly recommend to anyone needing brake parts.
Jason Pastuch
3 years ago
Great customer service! Awesome sales people! My company's and my personal first place to get parts that I need to do my job! Fantastic place to get what you need the first time and only the first!
Kolt Morgan
a year ago
Fantastic customer service!! Went above and beyond to help me get the drums I needed! Highly recommend using these guys.Service: BrakesService: Brakes
Daniel Tompkins
6 years ago
Chris s handling of our rarified air brake shoes for an antique Studebaker Truck was amazing... 24 hour turn around and more than reasonable price for a product that is considered unobtainable. Thank You! You folks made our job much easier and in some aspects fun!Dan The Hotrod Shop Wasilla, Alaska
Ed Cornish
5 years ago
I have read the reviews of the staff being rude but I have been dealing with these guys for over 10 years and have NEVER had anyone treat me poorly. Great place helpful staff and always willing to take the time to help.
Douglas Haugh
2 years ago
Working with the guys down there is always a pleasure their knowledgeable they have most everything you need when you get in there and if they don't they do their darndest to find it and get it for you
Truebluethecat Thecat
2 years ago
Friendly and knowledgeable staff. If they don't have what you need they can either order it or point you to who has it
v jardan
6 years ago
Spent more than $1,600 on parts and they didn t accept ~$35 part return. Thanks for service ... Some of the workers are unprofessional and rude. That was the first and the last time I buy from them.
Israel Davis
3 years ago
I walked in the shop and greeted the employee but he refused to speak. Poor service
Edward Kiarie
3 years ago
Good service, alright price and good people
Ron Slade
3 years ago
Great selection of truck lighting and great help!
TRUCK Align
4 years ago
Always great!