Benchmark Auto Group

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jane Arge
4 months ago
Went to wrecking yard hunting for a wheel and tire so I have a spare for my car. Fair price, good service. I'm no expert... but it all felt cool doing business here. Glad to have a spare. Thanks.

  Nick Winterer
10 months ago
These people are the worst. I took off work two days in row in order to wait around for them to show up for our appointment. They give you a six hour window during which they are supposed to show up and take the car. Well I waited for six hours and they didn't show up. I called them and they said their driver was sick. Never once did they call me to let me know that they weren't going to make it, which seems like the bare minimum to expect if they really had to cancel at the last minute. They said they could reschedule for the next day, which against my better judgment, I accepted. I took off work again, but made sure to call them at the beginning of the window to make sure their driver wasn't sick and confirm the appointment. They said they would be there. After waiting five and a half hours, I gave them a call to make sure they were coming since it was getting down to the wire. They say that they won't be able to make it today. Once again, they failed to call me or inform me that they would miss the appointment after explicitly telling me that they would be there earlier the same day. These people have zero respect for anybody's time, and their promises are utterly meaningless. Never got an apology from the lady answering their phones.Not sure what kind of scam these morons are trying to run, but obviously the line about their driver being sick was just an excuse (unless we're to believe that he was fine in the morning, then sick in the afternoon for two consecutive days). A once-over of their Google reviews reveals that they have done the same thing to multiple other people.In summary, Benchmark is a garbage outfit in every sense of the term. The people who run Benchmark are garbage men and garbage women. You'll take your business elsewhere if you know what's good for you.

  Skee Skrpt'd
a year ago
They had my part pulled for me in no time, and picking it up was hassle free. Item was as described, and service was friendly. I will be getting more stuff from these guys as needed, I am 100% satisfied and recommend this place if you need car parts. Cheaper than pick n pull and you don't have to pull anything yourself, they do it for you! Just have to request it, pay for it and pick it up! Not sure if they do any installation here, but they certainly can get you the part you need for your auto. They texted me when it was ready to pick up, which was really convenient and faster than I had expected.

  Ron Blake
6 months ago
For the last year or so benchmark has been great benchmark has went the extra mile to help me with all of my mechanical needs. They also sell car parts.

  Randy L
5 months ago
Friendly, and helpful folks.Quick transaction, had exactly what we needed. Thank you all!!

  David Shearer
2 years ago
Great place! The receptionist's cheerful greeting was the start, quickly transferred to Brad, who was efficient and helpful, promptly got back to me with order confirmation. Soundwerk Car Audio in N Richland Hills TX thanks the entire Benchmark team for helping us help our customers!

  James Iverson
2 years ago
This company made an offer to my daughter then canceled appointment. I sat an hour and a half waiting for them with my daughter and when we called to check, she said the guy was 20 mins out. My daughter said the lady couldn't help us as we had to wait so we hung up and waited. They then canceled appointment without us asking to cancel. Very unprofessional and rude receptionist.

  ali ali
a year ago
This place is best place to get your car repair. I highly recommend this place. Thier price is really cheap compared to other repair places. Most importantly they are honest.

  Seahawks Fan86
11 months ago
Great junk yard and super fast Reasonable prices and very knowledgeableThank you

  Jacob jake-up Mallory
2 years ago
Great company to work for, outstanding customer service. All around good people to deal .

  the manzats
3 years ago
These guys are way too nice to be considered a junkyard. This place is more like an auto open-box parts store. Highly recommend

  Russ H
2 years ago
Had the parts I needed for my 2013 transit connect. They got them pulled quick and a good price.

  Sound Auto
4 years ago
We have purchased dozens of parts from Benchmark. always top quality and competitive prices along with quick service

  Lee Davis
3 years ago
Failed to honor warranty on a $400 transmission. Will have to take them to court.

  Anicasio Rodriguez
4 years ago
Awesome customer service! Not your typical junkyard a-holes

  Orlin Liebelt
4 years ago
Got a trans for my car at a good price, and a couple other parts.

  Paul Johnson
4 years ago
Friendliest Used Auto parts store I have ever been to

  Cassie S
a year ago
They are alright but find it kinda pricey

  K The Kirill Experience Real
4 years ago
Great parts, Great Customer Service, Fast Delivery.

  Preston Larkin
4 years ago
Great people. Easy to work with! Seemless transactions!!!

  k. s. (thoughts&opinions)
4 years ago
Very helpful Brad nice guy and informative thank you

  Chuck Wiklund
4 years ago
Good prices, needs some improvements.

  Carole Bailey
4 years ago
They are awesome!

  Keith Sims
3 years ago
Great service

  Giving Reviews
4 years ago
Great mechanics

  Jo Helms
4 years ago
Great service

  Serhii Boberenko
3 years ago
Beautiful clean beautiful private girls