Wilde Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lindsay Mullen
2 months ago
This shop is absolutely amazing!!! My car felt like it was falling apart after sliding into a ditch. After getting an estimate I wasn t sure about, I took my car to them for a second opinion. Svcs were 500$ cheaper than the first estimate. They have 3rd party financing which saved me! When I got my car back it felt like a brand new car. They went above and beyond, I noticed they fixed a couple things I did not pay or ask them to fix. I was married to a mechanic for 15 yrs it was hard to find a shop that I trusted after my divorce. These guys are awesome!!!

  Ashley Senf
3 months ago
Total joke. I took my car here for squeaking brakes and a strange sound when I turned my steering wheel. They got back to me quickly and said it was repaired. I paid the diagnostic fees and got into my car. The second is pulled out and hit my brakes, they were squeaking (a very noticeable loud squeak). I went back in and let them know. The man who worked on my car came out with me to hear them and then proceeded to give me a long winded answer for why it must be doing it and that they were fine. I accepted that and went to leave again.This time, when I pulled out, my steering wheel was still making the same noise. I understand that mistakes happen and things are missed and I am generally very understanding of these things, but what is absolutely absurd to me is that he didn t even take it for a test drive! Not even around the parking lot for steering and brake issues! Of course they didn t catch the problem, because they didn t even test out their own work. I know this because when he got in my car for me to show him that the brakes were still squeaking, he said huh, it didn t do that when I backed it out of the garage into the spot . It was directly behind the garage door. There would ve been no opportunity to even mess with the steering at all and minimal braking to gauge how the brakes sounded.I told them that I needed a refund as they did not actually address any of the presenting problems. The front desk employee told me that I was braking wrong in my car. According to her, I am supposed to slam harder on the brakes anytime I brake to keep them from squeaking. I told the front desk employee that I did not trust anyone in the shop to look at my car, and that I was shocked that they couldn t hear what is an incredibly loud squeaking and tried to just send me on my way. She replied with you re going to have to be nice if you want a refund . Mind you, I did not raise my voice, curse, or once disrespect any of the employees. I simply told her that I did not want anyone at the establishment touching my car.She did ultimately give me a refund, but I cannot stress enough that this is not a shop to go to. Save yourself a wasted day and frustration, and go to someone that doesn t rush and will actually take your car for a drive when they have allegedly fixed it.

  jill hartnett
a month ago
This shop does amazing work. Very honest, quick and the best prices. Staff is super nice and the communication is awesome!! Won t go anywhere else.

  Art wilson
6 months ago
I have been using Wilde Automotive since they first opened at this location. They have provided excellent routine maintenance for my 2010 Prius, 2002 Ford F250 4X4, 1998 Dodge 3500 diesel 4X4, and 2004 Pontiac Montana. They have also provided straightforward and honest repair services for my Ford and Pontiac. I recommend them without reservation.Services: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Brake service & repair

  Amber Nelson
9 months ago
We come to Wilde basically exclusively. They re pretty timely about their repair services, though it s always best to bring your car in as early in the day as you can.They almost always are kind enough to wave our diagnostic fee and give us price-friendly options as we re pretty low income. They re within walking distance from our home which is convenient, but they re also close to a nice bunch of shops and restaurants that you can easily poke around in while you re waiting for your work to be done.I just found out they also have a rewards program on their site, and I got coupons/deals pretty immediately.I recommend this place, as it s a pretty nice, family owned joint.Services: Steering & suspension repair, Auto water leak repair, General repairs & maintenance, Electrical, Vehicle Inspection, Wheel alignment

  Ryan Fits (Ryan)
7 months ago
Tried to charge me 990 and lied about true problem Came here for the first time I had a Jetta that died on me randomly i decided to try them. they couldn't figure it out for a few days and than when they did they said that the fuel pump fuel and filter were bad and it would cost 900 so I said how much is the pump that doesn't seem right she said 500 I could not find a fuel pump that expensive no matter how hard I looked online they also quoted 450 for labor when I disagreed with her price her disposition changed I asked if they could put it in a parking spot they said no and just pushed it out the door she also said that if I work on it anywhere near them that someone "else would call the cops" I completely believe they would have called the cops on me for working on the car near them so I pulled in into the parking lot across the street and preformed there recommended repairs in all costed me 20 minutes just to find out the tank was completely empty of gas the only reason it wouldn't start is because it ran out of gas the old pump and filter everything was fine returned everything and off I was I am shocked by how these people acted.

  Elyssa Yelton
6 months ago
I'm updating my review.At one point, this was the place to go. Between the snark of the person when you check in. Between having to take my car in 4 times in the same issue, and basically get told, why are you here?Being charged a lot higher for parts compared to other shops.I've spent a lot of my hard earned money here to be treated not so nice, over charged on parts, and to have the same issue happen continuously.I took my car somewhere more professional, and was told it's the same issue. 5 times in a year?I wouldn't recommend this place to anyone.

  Camille Rogers
7 months ago
Purchased a used van a few months ago, and took it to Wildes to have it evaluated. I explained I just purchased the van, wanted a tune up and check over, and the free alignment service they offered as a valued member/ customer. For over $500, they supposedly changed the wires, plugs, topped fluids and "checked" its alignment, however it's still been having the same problems, so I took it to another shop in town, to find out it needs new plugs, wires, distributor cap and is in dire need of an alignment! I will absolutely not be back to Wildes, the service from front of house to mechanics is poor at best.**EDIT** We went to another mechanic and found that the plugs and wires were replaced but the original distributor cap from 1994 was not replaced! It absolutely should have been, as we asked for the van to be looked over and brought to good, daily driver-ability. The new mechanic we brought it too also gave the van its needed alignment, as well as fixing a few other issues that wildes did not notify us of.Unbelievable that Wildes was unable or unwilling to fix these issues. I would absolutely not recommend using this shop.

  Tyler
7 months ago
My son had a diagnosis done paid for the services provided and is learning mechanics and wanted to change the part himself. The gal was pretty rude threatened to call the police on him if he changed it on Wilde's property. Not a very classy way to treat someone who did business with you. Also, not very encouraging to our young people who want to learn a trade. We will never go back. EDIT - the fact that the owner responded and tried to spin this as she treated us right is just adding insult to injury. That BBQ analogy is probably one of dumbest things I have ever read, it doesn't even make sense. Trust me, I have a pretty good handle on how the world works.

  Dawn Gibson
8 months ago
Exellent service, they have helped me with my 1974 Chevy Nova and figuring out all the quirks it has. Friendly and fast service at a very fair price. I will be keeping them as my go to for my classic car!Service: General repairs & maintenanceService: General repairs & maintenance

  Jessica de Groot
7 months ago
Jess and Dean helped me out big time! They squeezed my old van in trying to get me back on the road. The issues were bigger than could be dealt with at the time but their customer service was stellar. Highly recommend!

  Joshua
8 months ago
Excellent place of business! I have had so many problems with unethical mechanics, I am so grateful to have found Wilde Automotive, they were reasonably priced, friendly and accommodating! Will go here for all my needs from now on, highly recommended!

  Callee Lasley
a year ago
Wilde automotive is awesome! I recently took my truck in due to an electrical issue with the rear lights. I contacted multiple automotive shops prior to this and no one quoted me a price anywhere near Wilde's price. Also, I was able to get my truck in within 24 hours of contacting the company while every other shop couldn't see me for days. Jess was friendly and clearly communicated the status of my truck. The electrical issue was fixed within a couple of hours for a very reasonable price! I will definitely be going back to Wilde automotive in the future.

  Matthew Balch
10 months ago
Wilde was very great to deal with, had a convoluted problem and they were on it from the start, professional, communicative, and on time.They did more than expected and kept the bill affordable, highly recommend them for your automotive repair needs.

  Jose Valdez
a year ago
Wilde Automotive is amazing! We have taken several of our vehicles for repairs and always have good results. The work is always priced fairly and the work is done efficiently and exceptionally. I highly recommend this business!Service: General repairs & maintenanceService: General repairs & maintenance

  Timothy DeLorenze (Tim)
a year ago
Great customer care.Still my "go-to" mechanic. Pricing is up front and fair. I have never been slapped with a hidden fee or undue labor cost and Wilde goes out of their way to make sure vehicle repair is done correctly. I have even had a couple small repairs that they didn't even charge me for! I appreciate the honesty and communication that comes from each employee I have had the pleasure of communicating with. They remember you by name and treat you like family. The app is a great tool and I absolutely love the fact that they will text you updates if you so desire. Thank you, Wilde Automotive. I refer anyone who will listen to you!Services: Tires, General repairs & maintenance, Tire rotations, Engine repair, Wheel alignment, Wiper blade installation, Auto maintenance, Battery, Oil change

  Stephanie Tumba
6 months ago
I always bring my cars here. I love that they can get me in without too much wait and the work has always been good quality.Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes

  Daniel Herron
3 years ago
I have been in to Wilde Auto twice now with my 05 Ford Focus. Both times they were professional and honest. They told me what the issues were, how much it would cost, and how long it would take. Absolutely no pressure. Prices were reasonable. Made the whole repair process a lot easier. Thankful for these guys and will probably be coming back with my new pre-owned vehicle.Services: Electrical, Auto engine diagnostic

  Carpe Vitae
a year ago
This is hands down the best mechanics shop in Spokane. Very fair prices, honest people, and they've done work on multiple vehicles of mine now. This last time, they did a diagnosis of an issue and because they didn't need to jack it up and could visually tell something was off, they chose to not charge me the diagnosis fee and told me how to fix it to see if the problem cleared up on its own. You don't need to look anywhere else for a mechanic, this is the place you'll want.Service: General repairs & maintenance

  OCEAN OESTREICHER
2 years ago
Awesome shop with a high degree of professionalism and honesty. I brought my truck in to have my ac system repaired after another shop said I had to replace most of it. Wilde had it for an hour and only found a leak in my high side valve. Got it all running and it's been perfect ever since. This is the second time I have come to them and they do great work and are honest. I will continue going here for all my future repairsService: Air conditioning

  Belen Correa
a year ago
Making the appointment was simple and their availability worked out great. They made sure to let me know timeframes of the upcoming services I d need and what to keep an eye on. Their estimates were close to the actual costs. Overall, will be coming back!Services: Vehicle Inspection, Brakes, Oil changeServices: Vehicle Inspection, Brakes, Oil change

  Natasha
3 years ago
I have had two vehicles serviced here at Wilde Automotive. Each time I've come to this business they have been nothing but friendly and professional. They take care of you and don't pressure you or make you feel little. Jessica is great about giving you the run down of what's going on with your vehicle and what the urgency of the repair is. They are by far some of the best rates in town, very affordable. I trust them with my life it's safe to say. I feel confident in saying Jessica is my first thought and call when I notice any issues with my car. A+ customer service.Services: Steering & suspension repair, Auto engine diagnostic, Brakes, Battery

  Cassandra Jabbora
a year ago
This is one of a few places in Spokane that will do work on my Volvo. I brought my car in after it stalled on I90 on my way back from work. They were able to see it the next day and do a thorough maintenance check to make sure it was safe to drive. I was worried about the cost but they priced really affordably.

  Emma Tolman
a year ago
Absolutely amazing place. I ve been here two times now back to back ( for alternator and now spark plugs) they always have availability to get you in at a fair price and amazing service. (:Services: Electrical repair, Tires, Auto battery maintenance, Vehicle safety inspectionServices: Electrical repair, Tires, Auto battery maintenance, Vehicle safety inspection

  Jon Goforth
2 years ago
Finding a good auto shop is difficult; finding a great one is next to impossible. Jessica Wilde runs a great shop. She herself is a renowned mechanic, well respected throughout the automotive industry. As a retired mechanic and former semi-professional racer I feel very fortunate to have found her shop. She always prefers to use the best replacement parts available, but she will defer if budgetary concerns prohibit it. Her mechanics are top drawer. My wife and I have had her do everything from replacing a cam timing sensor to brake jobs, to sourcing and replacing an engine in a favorite old Volvo. In my opinion she is not only the best choice in Spokane, but the best in Washington state. Very, very highly recommended!Services: Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Engine repair, Brake service & repair

  George Boober
a year ago
Wilde Automotive does great work, but most importantly, they are honest. I would gladly recommend them to anyone who needs repairs done on their vehicle.Services: Steering & suspension repair, Auto engine tuning, BrakesServices: Steering & suspension repair, Auto engine tuning, Brakes

  Alejandro Jaramillo
2 years ago
Took my truck in for an alignment and they were able to perfectly align my truck and make my steering wheel straight again! Very friendly staff and professional mechanics! Honest and professional small business! Would recommend to anyone who is needing repairs or maintenanceServices: Steering & suspension repair, Wheel alignmentServices: Steering & suspension repair, Wheel alignment

  TwinPage777
3 years ago
An awesome place to take your car. They are fair and will charge appropriate prices that are reasonable. They are kind and meet your needs to the best of their abilities. They have earned my trust and my respect. My Dad also agrees! Give them a try and see for yourself!

  Katy Brister
2 years ago
My car was in the shop for OVER A WEEK and they charged me ZERO DOLLARS!! I was having A LOT of problems so I brought it to Wilde for diagnostic tests. They replaced the part that would most likely fix the issue and when this did not work they sent the part back and did not charge me for it. When they put my car back together the problems were fixed. They said something must have had a bad connection and got connected properly upon putting back together. Since they basically took the car apart and put it back together without replacing anything the owner didn't charge me.. not even for the diagnostic tests or labor.. literally nothing.. Wilde automotive is A GODSEND and I will be recommending this place to all my loved ones in the future.Service: Auto engine diagnostic

  Craig Baker
4 years ago
They did a good job and work fairly quickly. Honest and stick with their estimates. Brought our car in cause of a clunking noise in the front end. They diagnosed the problem and we scheduled the repair. After the repair, car hasnt made the noise and the car drives smoother. Good price rate on labor. They didnt try to pressure me with upsells. Will definitely do business again. Diagnostic was free as we were a new customer but you need to print out the coupon off their website. We didn't know that but they still gave us the discount.