Wendle Nissan Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kenneth Horn
3 months ago
Where to start? Well, I had several estimates gathered when my nephew suggested trying a dealership service. I contacted Wendle Nissan service and spoke with Sean Perault, he gave me an estimate that was $600 less than the best estimate I had found. During the repair process Sean stayed in touch with me on the progress of repairs. He even told me about things that I didn t need right then which saved me some money. All in all my experience with this place has made me a loyal customer as Sean was open and honest about needed repair work !!! I will continue to use Wendle in the future. Also , kudos to the technician that worked on my car, he saved my alternator. Very happy customer!!!Would give more stars if it were possible.

  Nathan Scott
2 months ago
Recently had my oil changed in my F150, there was an issue initially getting this service done. But to Jeff s credit he quickly remedied the issue and turned a negative experience into a positive one.I will continue to take both my Fords to Wendle.

  Sara Romine
5 months ago
Horrible customer service. I bought a used Pathfinder that came with only one key and no fob. I called the service department to ask about getting replacements and they said they had them and I could come in any time. I went there at 1230 today. Ericka told me that the parts department was at lunch so the service department would not be able to help me until after 1. On the online hours it doesn't mention that they are closed during lunch. Ericka took my name and phone number and made an appointment for me to come back at 230. I drove back up there and walked in at 230. Ericka immediately tells me that they sold the only key after I left. Considering that I had an appointment I'm not sure why this key was sold to the other person. Not only that by why was I not called about it? I wasted time and gas driving there twice today and still don't have a spare key. Ericka offered zero apologies for my inconvenience and instead offered to make me another appointment. What is the point? I literally had an appointment. I'd rather drive out to the valley or even Idaho than to try to deal with this mess again.

  Allyn Llyr
7 months ago
Utilizing the flyer I received in the mail, I proceeded to Wendell Nissan for an oil change and tire rotation.And waited in there waiting room.Overall, it was efficient, quick and cost efficient. And well done with cheerful customer service.The only issue I have, is they did not. Let me know about the need for an interior car and engine filter which I would have had replaced there had they told me prior to telling me it was completed.They did tell me verbally at the end, and it was noted on the paperwork. I just wish they would have told me before they completed buttoning it up so that I could have had them do it.Overall, a good experience.Service: General repairs & maintenance

  sasha marcano
3 months ago
The staff at Wendle Nissan and ford were amazing. They were giving me updates throughout the whole entire process as I waited for my vehicle to be done they were in good spirits and very friendly.

  mattlinda allen
a year ago
Mom bought a rogue sport and they did a excellent job and gave her a banging deal. She realized the next morning she had bought the wrong car. She called them and Scott said no problem we can exchange it for the regular rogue. Scott has done an excellent job of getting it done. I would recommend this Nissan dealership to anyone. Not often I say a dealership is awsome , but these guys are awsome.

  Dick Young
a month ago
I give Wendle Nissan and Josh five stars for their professional service department. I give the Nissan company negative stars due to their dropping support and software updates on my 2015 Nissan Leaf.

  Ruth Roberts
6 months ago
Wendell has taken care of our car since 2017. We are very happy with the service. They are friendly, professional, and caring. Any questions we have had they answered and even solved problems we did not know we had. We needed some new headlights, they followed through with that challenge. They alert me to any potential problems and what to watch for in the performance of the car.

  Stephen Balberg
7 months ago
Just had an oil change and a new rear windshield wiper. Didn t have tires rotated because I just j be ought them about 2,000 miles ago. Quick service done well. Will be back for next oil change and replace. brake fluid

  Rob Kennedy
7 months ago
Friendly, helpful staff. We purchased a used Leaf, took it in for a service and they caught a recall that was due on it and quickly got it fixed. With our Dodge we can get any local dealers to even do the recall work, much less volunteer the info.Services: Brakes, Vehicle safety inspection, Brake service & repairServices: Brakes, Vehicle safety inspection, Brake service & repair

  Genni Reilly
8 months ago
I just moved from the Seattle area and this dealer provided the worst service I have ever received. I went in for a standard 100,000 mile oil change and tire rotation. It took 20 minutes to check me in while he was staring at the computer then over 90 minutes waiting. The bill was to be $80 and Josh (the confused service person) said they added an air filter (which I didn t need or authorize) for $140. Then he told me that was a mistake. He then rewrote the service invoice under a lady s name who wasn t there. All they did was an express oil change and did not rotate the tires. I felt these guys were crooks and trying to up the charges any way they can. So unprofessional. They ended up not charging me and refused to give me the service copy receipt until I insisted on it. I have never had such bad service. I take my car in every 5,000 miles and always had wonderful service before from Lee Johnson and Bellevue Nissan. Never again will I go there and I will tell all my friends if this horrible experience.Service: General repairs & maintenance

  James Somerville
a month ago
Have been coming there for over 4 years. Always the best service, never an issue. Would recommend the Nissan service to eveyone.Services: Full body wash, Tire rotations, Vehicle safety inspection, Auto maintenance, Oil changeServices: Full body wash, Tire rotations, Vehicle safety inspection, Auto maintenance, Oil change

  Samuel Kidwell
8 months ago
Nothing bad. It was short and sweet. Only took about 1/2 hour, which was great. Nissan side is much more personable and friendly, joking with customers etc and they washed our car! Nice!Services: Auto engine diagnostic, Oil changeServices: Auto engine diagnostic, Oil change

  Milisa Bailey
7 months ago
Wendle has taken care of our 2 Nissans for over 15 years. I am consistently impressed by the customer service I receive. In addition, I am so thankful for the skilled technicians that keep them running so well.Services: Vehicle Inspection, Auto maintenance, Oil changeServices: Vehicle Inspection, Auto maintenance, Oil change

  Ashley Hutchinson
10 months ago
Got my car in after months of phone calls that went unretuened. They finally got an online scheduling which made life so much easier. Their staff is always wonderful, but lack of returned calls has been a problem. It seems to have fixed itself though.They were able to determine what was wrong with my vehicle and quoted me an estimate for repairs. I had to take my car to the body shop anyway so they sold me the parts so the body shop could just do the work and they were incredibly helpful for procrastination on my part and pick up same day.Would love to give a 5 star, but I had about 8 or 9 months of no answered or returned phone calls.

  Naomi Blackerby
a year ago
Went in for a spring tire swap and oil change. I was having an issue with an oil leak and asked them to check that out. They not only found and fixed the problem but we re really excited to tell me that it was minor and a low cost fix! Service was super friendly per usual and very efficient. Would highly recommend Wendle Nissan service!Services: Tire rotations, Vehicle safety inspection, Oil change

  Cindy Van Hoesen
a day ago
Fast service! Great service manager (Josh).

  Wayne Bentz
7 months ago
Wendle was very accommodating in replacing a tire that was covered by warranty. I give 4 stars simply because they are slow getting back to me (3+ hrs) with necessary information in order to proceed.Service: TiresService: Tires

  Sharon Flippen
a year ago
They changed my winter tires with summer tires with balancing. Replaced cabin filters.My team Sean and Josh ( i don t remember the girls name, sorry) treat me with respect and and dignity. They have wonderful personalities and get me in right away.I want to Thank you guys for everything you do for me.SharonServices: Air & cabin filter replacement, Vehicle Inspection, Auto maintenance, Oil change

  Michael Williams
4 months ago
visited for an oil change - it was also time to do some other minor maintenance. Cost was as expected, still takes a little longer than I anticipated for a scheduled visit.Services: Transmission, Air & cabin filter replacement, Tires, Auto engine diagnostic, Tire rotations, Oil changeServices: Transmission, Air & cabin filter replacement, Tires, Auto engine diagnostic, Tire rotations, Oil change

  Mark Gentry
9 months ago
I stopped by Wendle Nissan without an appointment to see if i could have a car inspected. Josh Richards, Service Advisor at Wendle Nissan went way out of his way to look at the vehicle that I was in the process of buying from an out of state dealership. He confirmed my suspicion that there had been some significant hidden water damage to the car. Because of his willingness to stop what he was doing, listen, and then help me, I was able to avoid making a big mistake. Thank you!

  Gerhard Barone
10 months ago
As always, Wendle Nissan Service did a wonderful job. They even took my car after i confused the appointment date and brought it in a week earlier than scheduled. Highly recommend!Services: Vehicle Inspection, Auto maintenance, Oil changeServices: Vehicle Inspection, Auto maintenance, Oil change

  Judy Hazard
8 months ago
I stopped by without an appointment because my tire pressure light was on. They took me right in and fixed it while I waited. I had a small mail in tire. I appreciated it because I was afraid to drive with something wrong. Thank you so much.Service: TiresService: Tires

  Khristopher Thompson
a year ago
As always Wendle was responsive to my vehicle needs and my time. I arrived a bit early for my appointment and they got me right in and my vehicle was done quickly, so I could get to the rest of what I needed to get done that day. I am also fortunate to have Josh Richards as my service manager, who always makes sure I as a long time Wendle customer feels valued.Service: General repairs & maintenance

  Faran Richards
4 weeks ago
I m a loyal customer because of the great service I receive.

  Becky Dana
11 months ago
Excellent customer service and very friendly staff throughout the building. I had a recall on my vehicle and I had fully expected to be there for hours, but they were done in just over a half hour Service: Vehicle safety inspectionService: Vehicle safety inspection

  Jacki Blumenthal
a year ago
Went in for safety recalls and they got my car totally up to date as well as fixed my brakes. They were very communicative and kept me up to date on repairs and I knew the minute my car was ready for pick up! Josh was awesome!Service: Auto brake repairService: Auto brake repair

  Rachel B
a year ago
Always a good experience at Wendle Nissan. The staff is very friendly and my vehicle service is always completed in a timely manner. The waiting area is clean and comfortable. I couldn't ask for any more!Services: Vehicle Inspection, Wheel alignment, Oil changeServices: Vehicle Inspection, Wheel alignment, Oil change

  Bob Murphy
a year ago
From the manager on down, I was very pleased with the service I received. They addressed and updated some issues with our electric Leaf and did so professionally despite not buying the car @ Wendle. Josh's assistance was particularly thorough. Can't wait for the Ariya to hit the market.Service: ElectricalService: Electrical

  Allyx Anton
11 months ago
They were quick to fix the minor scratches when buying a car and made the experience as smooth as possible. Staff is very good at listening and getting you what you want.Services: Auto body & trim repair, Full body wash, Auto detailingServices: Auto body & trim repair, Full body wash, Auto detailing