Petro Travel Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sandstone Paving Co. Kettle Falls, Washington (J.T. Rutledge)
3 months ago
This place has everything TV, room showers, CB, radios and parts, clothing, restaurant massage chairs, etc. The store is huge. I went into the restaurant and had the eggs bacon and hashbrowns and it was very Philly. The prices were also good. The only thing I didn t like is they make you pay first and I tip my base based on service so they re kind of cheating their wait staff out of that money. But I d come back here again it was pretty Good.

  Victor Elder
5 months ago
Restaurant needs remanagement.As stated earlier, you have to order up front and pay and tip accordingly. I didn't tip well because of the service structure. In return the waitress disappeared and Left my food at the window a while. I get it. No tip for tat. Watched elderly couples complain too. But let's dig deeper.Service and cooks were intermittently disappearing and I heard both complain about each other while they thought no one was listening. It's bad enough us trucker peasants have to pay 31 dollars ( before tip) for a plate of cold fish ,broccoli and a cup of coffee ( a side of sausage) but then there is the kitchen.Kitchen stove pictured is clearly gross. I worked in the business for a while in NYC. If the kitchen looks like that to the public Lord knows what's going on in the back. I emailed the Spokane regional health district advising them of the status of the kitchen. Last time I personally stop here.

  Kristin H
3 weeks ago
Most the employees are extremely nice and understanding. There are the couple that just have a problem and or are bored with their own lives that they have to pick on others...but overall, it's an extremely awesome place. I come here daily for months now.. some would say I actually kind of live there. Lol

  RHINO
3 months ago
This facility has a Meth Lab that has been posted up in its parking lot for over a month yet they go around kicking people out of the parking lot that have been there for less than an hour. Clearly they are protecting their investment.

 
a week ago
There is no edible hot food at 12 at night. One dry and greasy meal. A huge gas station, but there is nothing to take, a useless use of space. And there was no bread even for hot dog.

  Stacy Cummins
3 weeks ago
I like this Petro because it s clean. And plenty of parking. But I started my drive career across the street at TWT. It used to have decent food to go and very amazing people who worked here also. They have moved on to better jobs since then. They are missed. But the food other than in the cafe as gone from edible to very gross dried out and neglected for the drivers who are in a hurry for a to go meal. I don t know what to think other than how much food waste are ya ll going through now. Also at times the new staff is extremely rude now. And at times very dismissive which is disrespectful to say the least. It s a shame honestly to know what it once was that made it one of my favorite stops to hardly stopping here anymore unless I have to. Today I have to. so I am heading in now to be disappointed again I a sure. Sighs since it s lunchtime.

  Ella R.J.
6 months ago
Only 4 of 9 pumps working. I don t know how busy it gets at 5-6pm so make sure you have plenty time if you plan to stop here for the night.Other than that, the store seem clean and organized.

  W1sh -L1st
a month ago
Iron grill restaurant is great, Petro only has 3 washers to accommodate 6 dryers which doesn't make sense. Had a women in there tell me she hadnt done laundry in two weeks as an excuse to hump the washers. I couldnt get a washer to save my life every time I walked in washers were always taken. Have to pop a squat and watch their laundry to get in line for the washers. It's ridiculous.

  A
2 months ago
My company makes me stay here every day as a regional driver. And this is the worst truck stop I have ever been to. Restroom is disgusting and doesn't feel private. The bathroom is always full and being used. The food here is nasty, and they have people dropping their trailers so there's no parking for people to do their 10 hour here..

  Brenda Robinson (Barbie)
2 months ago
Out of everything, restaurant had no eggs ,no broccoli, no Lettuce how do you run out of lettuce?! I had pork chops lady was very nice but had to pay up front do to being short handed . On top of being out of everything. Store had coffee no creamers . Along with no eggs or other sandwiches etc You can tell people definitely dont stay here out of choice but necessity . The cleaning was on point but i think that was do to the meth mentioned in other reviews.

  Shelia Rose
5 months ago
Nice truck stop except for food options. We stopped here because they advertised restaurants! You have to order at the counter off taped down menu at Iron Skillet. The food at "the Kitchen" has been sitting awhile, you pick, pay, and leave!

  Danny Sanchez
4 months ago
I walked in wanting to eat in the restaurant. I saw they had a little kiosk called the kitchen I think nobody there at all.I walked into restaurant and the lady says I can order at the register. Unbelievable I work 14 hrs a day drive 11 hrs and I wanted to relax sit down and be served.I wanted to have a coffee look at the menu what I wanted.But she told me to order at the register 830 am Nov 28. I said I don't want to do that and walked out.Poor customer service and even u short people I mean the point is to be served when in a restaurant.I'm very disappointed and upset with this placeHopefully I never need to come here again

  Alex d m
a month ago
You better hope you dont need anything if you stop here.. everything is overpriced. DOUBLE + on retail goods. Totally gouged 9 dollars for pint of ice cream, 3.5 dollar candy bar, 5 dollar chips. I avoid getting gas just because of the prices inside.. opt for Maverick or literally anywhere else....

  Tyler Goff
a year ago
Petro had everything! Restaurants, barber, convenient store, and yelling customers. I felt for the ladies who were working the registers. They definitely get all life's of work when dealing with truck drivers. My family and I stopped in for fuel, a drink, and a snack.

  Dale Enns
4 months ago
Very disappointed. It use to be a great truck stop. Now the iron skillet you have to walk up and order. Took out the salad bar and buffet. I was looking forward to a decent dinner. Was very disappointed. I will not be stopping here again.

  Dawn Needham
6 months ago
Great stop for the night! Clean showers. It's easy to get in and out. Lawn looked nice even. The restaurant was open. I would stop again. Friendly people, minus a few grumpy truck drivers that will complain about anything! You know those ones that probably complained here in the reviews as well!!

  Sterling LaLoge
4 months ago
once again the worst loyalty program in the industry doesn't work. tried to reserve parking with 1 of my 3 ultracredits. would not let me on the faulty app or inside at fuel desk. the appreciation shown to platinum loyalty members certainly shows the level of disregard this company has for drivers.

  warnie allen
2 months ago
Used to be one of the best stops in the country. Truck stop was dirty. Reserve a 20 dollar spot and they allow everyone to block u in. Employees have been rude, another great stop, gone to the dogs.

  Ryan Tomlinson
2 months ago
I appreciated that the parking lot was big lots of open space. The restaurants inside were very nice and very good to eat. Pricing was excellent.

  Brad Johnston
a month ago
The waitress won't leave the counter. Order and pickup at the counter. Pay in advance. This is the only Petro in the US that has ever done that to me. Go McDonald's across the street

  Michelle Chill
7 months ago
Very clean. Nice food choices. But only 3 washing machines and it seems the employees bring their laundry to work. All washers were taken was watching someone fold laundry. I went up front to get coffee and he was the cashier. So good luck getting your laundry done here. They had bags and bags to do.

  I Pl
2 years ago
Great stop for travelers. I was staying in a hotel nearby and went looking for food. Was pleasantly surprised on what this place had to offer.

  John Aitken
3 weeks ago
The restaurant is ridiculous! You have to stand at the counter and order and pay for it and then I guess you sit down and wait for it. I wouldn t know because I left and walked across the street to Domino s.

  Jesse Smith
3 months ago
Disgusting and filthy place. It was once easy to get good customer service here. Good luck finding anything remotely close to it now. Don t waist your time nor money.

  Inigo Momtoya
4 months ago
This used to be a nice normal Petro, will never stop again. Parking lot a sheet of ice, and the price gouging is absolutely insane. I hope they go out of business.

  Bernadine M.
4 months ago
I thought a truck stop would have free air but instead it cost $2 for your safety. It took 5 minutes to air one tire. Most other air pumps I can air up all four tires in that time

  Prabhjot Singh
a month ago
Isaiah helped me by giving me gauge from his own first aid since they didn t sell any.. it really helped me dress my wound

  Kul Gill
5 years ago
Friendly staff. Good collection of stuff Clean rest rooms. Quite area to stay overnight. Clean showers. Right next to Freightliner dealership.

  Vito R
10 months ago
Hello everyone. I want to share my experience with this truck stop. First off, everything is easy in and out. They have a big and spacious parking lot and about 30 reserved spaces. Off to the side is space for RV parking. They also carry regular types of gas along with diesel. They have a 5 bay work shop, CAT scale, and pretty clean parking. Inside of the main building is the restaurant Iron Skillet(The hours of operation are Mon-Fri 7am to 8pm. Saturday and Sunday are closed).Starbucks, a TV room, laundry, shower, and restrooms. The showers and restrooms are nice and clean. Also, there is a barbershop on site and a McDonald's across the street. Overall, it is a good truck stop and friendly employee

  YaTuShaveTv
6 months ago
Love this Truckstop, parking lot is big and always find a spot to park. If you need to do an errand, they let you drop your trailer if you ask for permission at fuel Desk. Great place to do a 10 or 34 and walk your pup.