Chaplin Inc/First Choice Auto Sales/Altitude Automotive

4.9 (57)

  1422 Ridge Ave, Snohomish, WA 98290
  (425) 245-5805
  Claimed

Car dealer

Service options

  • Delivery

Accessibility

  • Wheelchair accessible parking lot

Payments

  • Credit cards

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kelsey Geise
a month ago
Both Chris and Tony took incredible care of our family today. We are very impressed by their honesty, integrity and kindness. Thank you! We will be back and recommend you to all our friends.

  Alexander Lee
2 months ago
They sold me a 5-speed 2004 Subaru Forester in great condition with low miles (104k), what a beauty! They went above and beyond for me and held the car for a day while they dug up the receipts for repairs done such as head gaskets, timing belt, and water pump which would give me a lot more confidence in purchasing the vehicle. While I was there I was also invited to take a peek at some of the cool classic cars they were working on in their shop and I could tell by the quality of the specimens brought in that other people trusted these guys to do good, honest work on their cherished rides. They really put forth the effort to build trust with their actions and in the auto industry that is worth its weight in platinum these days. Whenever the need arises, I will return for sure!

  Chris
2 years ago
They worked with us on the entire process! Made sure we were happy and even cut a better deal than we asked for! Amazing experience thank you guys so much I will definitely buy here again. They even made sure my fiance got the manual transmission she wanted. Thank you for the help Chris :)

  shequila w
3 months ago
Although things started off rocky for things completely out of their control, they were willing to help get me squared away. I m sure anyone who chooses to buy a car from them will be grateful they did. They make sure everything is to your standards and if not they re always willing to fix it so it is. Thank you!

  Terri Sweet
a year ago
Bought a new car for my hubby, we love it and it's in very good shape, Tony was a pleasure to work with and the rest of his staff was amazing as well, I will recommend Tony and his dealership to all my friend's2007 Red Dodge Durango

  D Lattish
a year ago
The gentlemen at Chaplin were so genuine and easy to talk to, and gave my son an amazing deal on a solid vehicle after he had been scammed by a private seller. Much respect and admiration for this well established business that came highly recommended to me from the Snohomish community. We will bring our business here again, for sure.

  Dan Watson
2 years ago
I went in to this dealer based on the reviews and after having met everyone there, the reviews are totally correct. Great people, very friendly, no pressure and very ready to work. I was going to settle on a nice little dependable car but Chris heard me talking about how much I loved this other one but it was off my budget. He came up with such an awesome deal I just couldn't say no. I left extremely happy and with a car that I am excited to drive. Thank you guys for proving to me that there are still people who believe in the power of giving your word and in the sanctity of handshakes.

  Meryem Yussifzade
a year ago
I just want to thank you for the wonderful experience I had with buying my car from you. The service along with the price, and follow up was outstanding. I greatly appreciate your honesty and customer service, it was beyond my expectation. I d highly recommend you to my family and friends. Thank you very much Chris.

  Erik Frank
a year ago
They sell good cars. Prices are in the right zone. Good service, they seem to take care of the people

  Aletta Todd
3 years ago
So i have dealt with my fair share of used car dealerships in my years and these guys are definitely worth going to! I was worried about going as a mom with a young son. (my husband and father in law couldn't go)Let me tell you, if you know honest people, you know right away you're in the right place. I met Tony, the owner who was very polite as well as Chris and the mechanic, Jason. All of them were great! I told them where I needed to be out the door and that I was looking for reliable transportation for my son. They delivered and then some. They also said that we should not hesitate to call with any questions or concerns because they always want to make sure their customers feel good about their purchase from them. That's not always the case.In my opinion, this will be the place to go for used cars and they are 100% the guys I would recommend for anyone looking!

  Erin Udman
2 years ago
My daughter bought her first car from Chris and Tony. They were absolutely amazing with her. Excellent customer service. Even when something went wrong with the car a week after she got it, they made it right and fixed it! I highly recomend giving them the opportunity to help you!! Thank you so much for being so awesome and making her first car buying experience amazing!!EU - Marysville

  Bradley Eddy
a year ago
Steve was very nice to deal with. He was patient with me and did everything I asked. I bought a wonderful car from him and got everything that he promised me. He was able to have someone available to put it on the truck. He was always available to speak with me I provided all the information I needed. It was a first-class experience.

  Van Willis
a year ago
Great folks. Tony is honest and does great work. So pleased with the work he did replacing my daughters Subaru engine because she ran it out of oil. Dad is in Alaska, daughter is in school in Shoreline. Dad is worried for daughter. Could have gone real bad. But was smooth and Tony was so helpful. Even dropped the vehicle back of at her apartment after the repairs were done.

  Scott Wells
3 years ago
Bought my Jeep from Chaplin. Tony and the guys REALLY hooked me up and I am in love with my Jeep.

  Miranda Alexander
2 years ago
We have gotten two cars over the last three years from these guys and let me tell you the customer service level compared to a huge dealership is off the charts. You get talked to like a person and not a number. They are great and love helping the community they live with. Will be back again.

  Micaela Lafferty
3 years ago
Love my new ride! A truly honest dealership that takes care of and communicates with their customers. My car was affordable, thoroughly inspected, and repaired. This dealership only sells the best used cars there is. I highly recommend this business.

  Zoe Wiens
2 years ago
Just bought my first car (Subaru Outback) from Chaplin Inc. today! Very friendly service and willing to inspect and do any necessary repairs. Best experience I ve had at a dealership! They made it super easy, fast, and affordable to walk out with the keys today!

  Miss Kay
3 years ago
Easiest car buying experience ever. Chris showed me exactly what I wanted, I drove it, and bought it on the spot. He is very honest and up front, and the price was right! Great selection too! They have made a customer for life.

  Jessa La Fond
3 years ago
I spent weeks looking for a reliable car online and in person, Only to find a hassle when trying to get more info on a vehicle. I stopped in at Chaplin Motors to look at their inventory and I was very impressed with their selection, pricing, and honest helpful staff. The owner worked with me and I was able to drive away in my first choice of car. I highly recommend Them for your next vehicle!

  C.J.
3 years ago
I just found out this place exist and purchased a truck from them. Tony and Chris went out of there way to deliver the truck just so I could test drive it... then I bought it! I never heard of a dealer do that, hands down #mynewdealership I will do business with them again. I love the overall experience keep up the great service and you will always have this loyal customer. Thank you.

  jennie carlson
3 years ago
I was broke down in Snohomish (I'm from out of town and didn't know where to get help) My front caliper was seized up on me and I was able to get to a parts store. I do know how to change one but was having difficulty getting the bolts off. I was fighting it for a bit when a lady asked if I needed help. I told her my story and she went and got Jason from the shop. I was working very hard trying to get it off when he showed up and help me change it and bleed the brakes. he made sure I was safe and good to go before he left. He didn't ask for money or anything for his time and service. (I did pay him, for his time ) He was so nice to me that I would recommend this shop. To drive to a young lady who was out of town and help her on her way is a true hero to me.

  Aaron Cervantes
4 years ago
This place really did go out of there way to help in any aspect they could. Very helpful and for a used dealership... Very honest. They're looking to get you into something... That's not going to be your inconvenience. Tony was very easy to work with!

  Seung Lim
3 years ago
What a great dealership! I came in knowing what I wanted and Chris was great and knowledgeable. Test drove it and made him an offer and we worked out a deal. No Hassle/BS. Will definitely come again.

  Andrew Burson
4 years ago
Great place and even better staff! They worked diligently, gave me 100 percent of their attention and helped me get the car I wanted. Even came to pick me up so I didn't have to walk to drive my car home.

  Christina Norwood
4 years ago
They worked with me and my family got us a great deal on a great family car even after we bought it they helped to make sure we were satisfied I would highly recommended them to anyone very honest and helpful

  David Lierman
4 years ago
Daughter bought a car here. Nice honest car lot with really reasonable prices. If I can convince my wife I think she needs to get a truck that is there.

  Bob Branting
3 years ago
Great guys! I've bought several cars here and have never been disappointed. They stand behind everything they sell.5 stars!

  Victoria Mikelsen
2 years ago
I have button my last two vehicles from this dealership and they are amazing it is one of the fastest easiest situations I have ever been in and if you go there you will have a good time too

  Moto Head
3 years ago
Great staff easy going and willing to work with everybody

  Katlynn Ferguson
4 years ago
Amazing owner and mechanic. They do everything in there power to keep you satisfied. I will definitely be back for something else in the future

  Opening Hours

Monday 8:30 AM-5:30 PM
Tuesday 8:30 AM-5:30 PM
Wednesday 8:30 AM-5:30 PM
Thursday 8:30 AM-5:30 PM
Friday 8:30 AM-5:30 PM
Saturday 9 AM-5 PM
Sunday Closed

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