Loyal Automotive Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Massoni
10 months ago
These guys did some work on my car a little over a year ago. I was hearing some noise in the front end which could be related to that work and brought it in to see if it was under warranty. It was a few months past, but they said they'd look at it and see what can be done. Turned out a bolt needed to be re-torqued and that was all it was. They took care of it free of charge and I appreciate their honesty and taking quick care of the problemService: Steering & suspension repair

  Sarah Petitt
a year ago
I took my car in to resolve why my engine light was coming on and my car occasionally rumbling. I brought it to them after Edwards Automotive wanted to charge me $2,000 to replace ALL coils, cylinders and spark plugs.. they were clearly trying to rip me off because the car is a 2017 with only $61,000 miles on it.I then went loyal, explained what happened at edwards, and they also decided to rip me off by replacing all spark plugs and a coil.. they charged me $600 for this.Finally, I went to My Mechanic Automotive on aurora. David told me I got ripped off and replaced another one of my coils for only $70 !!!! Unfortunately there are a lot of awful, lying and scamming me mechanics out there, but I m glad I finally found one that seems decent and fair.

  Jimmie Terry
6 months ago
Very professional, skillful technicians, and super helpful. They fixed the car troubles I had super fast too.

  David Machado
2 years ago
They fixed an oil leak for me for almost $1,000 cheaper than I was quoted at a different place. When I left I had an alarm go off from something that they accidentally broke and hadn't noticed and immediately brought it back and they quickly fixed it for no charge. Good and trustworthy mechanics are hard to find, I'd recommend them to anyone!

  Pilgrim Coffeehouse
8 months ago
Eddie and his team always take great care of our coffee truck. Thankful to have a shop like this nearby. Highly recommend

  Baxter Smith
4 years ago
Scott is the only mechanic in town I'd trust with my Jeep. I usually just go for a routine oil change and inspection. Things have been running smoothly, but he took the time to show me some of the potential issues that may present in the future WITHOUT charging me or doing work that wasn't agreed upon. Good mechanics are hard to find, and Scott is a refreshingly honest and straightforward guy. Great service at a fair price.

  Matthew D. Hudson
3 years ago
We took my daughter's Eclipse in to get diagnosed for rough idle. The team at Loyal persevered in tracking down the issue, investing a good amount of time to the task. They were always friendly when we asked for updates and they contacted us with detailed findings and options. We were shocked at how little they charged for the work they put into the job and they even told us if we weren't satisfied we could bring the car back in for them to look more deeply into the problem.We'll definitely be going back to Loyal Automotive and I'm sure my kids will be also.

  JCshaheen
3 years ago
Eddie and team are always willing to help with my custom truck and keep things in budget. I appreciate their flexibility and timely service. I trust them with all of my vehicles.Loyal Automotive stands out among the many in the greater Seattle areaGive them your money!

  Tanisha McOmber
5 years ago
I cannot say enough good things about this place. Both of the times I've taken my Highlander in the staff has been knowledgeable and courteous. They were quickly able to understand what was wrong with my car. In both instances the car did not need immediate maintenance and rather than trying to sell me on something I didn't need Eddie let me know it was optional and did not pressure me to make an unnecessary repair. I will choose this shop time and time again!

  Eric Berry
5 years ago
Went here on a referral from a friend and had a stellar experience. Brought my care in for 60,000 mile maintenance and to have the brakes looked at. They found one issue, gave approximate timing for when I might want to think about a couple of other things in the future, and had fair pricing for work done. Highly satisfied, and will be coming back.

  JaneA Kelley
5 years ago
I went to Loyal Auto based on a referral from another mechanic whose shop is closing, and I have to say they did well by me. I went in with concerns about my brakes and my exhaust. After they checked it out, they said there was definitely an issue with the brakes, but although it was running a little loud, they examined the entire exhaust system and didn't see any holes or leaks. They could have told me I needed an entire new exhaust system and I probably would have believed them because, as noted, my car was running a little loud. But they didn't, and to me THAT's the moral of the story: An honest mechanic who does good work. Will definitely take my care there again.

  Frank Cranston
5 years ago
I have used this service for many years both for my personal car and our church van. Scott and Eddie always provide friendly service and the cost is comparable with others. The job is always done right and within the time limit proposed. I recommend Loyal Automotive, Inc. highly to anyone.

  Chris ShoreMax Maxwell
6 years ago
After many trips to the dealer and many dollars later I came back to the guys at Loyal Automotive. This is what your grandparents had. A local trustworthy mechanic. Eddie and Scott know how both people and cars should be treated. Shoreline is lucky to have them.

  Oliver Duenas
6 years ago
To make a long story short. I am a dog trainer and I was heading on my way to an appointment but I needed to get my car serviced since the engine light came on. Took it to these awesome guys and told Eddie what was going on. He said he would look at it right away and a couple of minutes later he came back and told me what was wrong and gave me the quote. I told him I didn't have a lot of time and he told me that they would get it out as fast as possible. Wouldn't you know it , they did! I managed to make it to my appointment and now these guys have a new customer. I will definitely be going back to them again...only not anytime soon I hope. :)

  JJ
6 years ago
I was recommended this place because my eoomtes family has been going here for years and I ve been ripped off other places. Upon towing my car to the shop the gentleman inside came out and inspected my car letting me know what had gone wrong right away and gave me a very fare price for the work he had o do. Because of the damage caused by a shotty tire shop I had o get a new rim he got on the phone right away and located one for me. He was very understAnding that funds are tight and worked with me so I am able to let him hold onto car for a few days till I have the rest needed. Great friendly service would recommend o anyone

  Jamie Harber
4 years ago
This place is amazing! They are upfront & honest they made time to fit my car in during a busy holiday week. This was my first time taking my vehicle there & I will not take it anywhere else I'm a customer for life. Eddie & his team are great. Thank you guys!

  Jason McWalter
6 years ago
Scott did a great job with my Subaru! I brought it in for an oil change, not only did he rotate my tires, but he also changed a turn signal light that was out with no extra charge. Scott goes above and beyond on small jobs which makes me want to have him work on the big jobs.

  Frank Sanborn
5 months ago
Very professional, even when dealing with misinformed customers. Highly recommend

  Krishna Viswanathan
3 years ago
They fit me in to service at the last minute. Provided quick, no nonsense, and reasonably priced service. Eddie, the owner/manager was very personable, listened well and completed all I needed. When I inquired about other services the prices seemed high.

  Rich Tyas
4 years ago
It's a sweetheart of an old truck. The factory put a huge mill in her, 454 cubic inches of thirsty, hardworking cast iron, back in 1979. She'll still run off with a full load, and dump it off at the Transfer Station, like last Saturday.You see, some friends had spent a couple years renovating their trailer home in Auburn. It was pretty cozy, until it caught fire and burned down. A total loss. Fortunately, Mom and Baby ran out of the house just in time. But, they lost everything. (Mi Hermana y Familia Perdieron Todo, is what it says on the GoFundMe page.)So, I was saying that last Saturday we all went to clean up the mess, and haul it to the dump. The old truck carried a couple of man-size loads, thanks to being maintained by good hands at Loyal Automotive.

  Shane LaVallie
3 years ago
Called same day to get an oil change and they were super nice and got us taken care of within an hour at a good deal. Looks like they are open pretty late too

  Maci Mork
5 years ago
Great job and shop! Went the extra mile to make sure my truck was repaired right, for a fair price. Thanks Scott and Loyal!

  Magma Sunburst
6 months ago
Good prices and customer service.

  Stephanie Matison
6 years ago
Had a prepurchase vehicle inspection done here. Great attention to detail, very thorough. Highly recommend

  Dan Oconnell
2 years ago
Great people. No batting around the bush, owner was very friendly and the service was reasonably priced.

  Candace Hume
5 years ago
Thank you for making my 1998 van run like new!! Great job!! Excellent communication and service.

  Doug
6 years ago
Replaced my brake light quickly and inexpensively. Very approachable and friendly. I'll be back

  Miguel Castro
5 years ago
They are honest mechanics. Their work is very good and prices are competitive.

  Ed Klemisch
a year ago
I like having a honest place to go to get my cars repaired

  Michael Mike Shields
4 years ago
experienced mechanics, hey new what was wrong with it.price I'm sure price for parts were high.but he fixed what needed fixin.