Chuck Olson Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hannah Sims
a month ago
I had such a great experience working with McKay. He is friendly, communicative, and professional. I bought a vehicle remotely (I live in Montana), and I know out of state deals are probably a pain, but he made the process seamless and with a great attitude. I appreciated that he answered the phone whenever I had a question. Good communication is so important and not everyone has that skill but McKay definitely does. Would absolutely come back and work with him again for my next vehicle! Thank you so much!!

  Bailie Hynek
3 weeks ago
I had a great experience the staff was amazing. Kyle did a great job with helping me pick out my car taking me on a test drive showing me all the cool gadgets that my car has to offer. I really appreciated his help and I absolutely love my new car.

  A R
6 days ago
I went in to look at a Bolt EV today. After our test drive, we had to pull teeth from Kyle to figure out what were the actual packages on their different inventory. He for some reason assumed we just wanted the buy the one we test drove. After he wasted our time "running numbers" he came back and showed us a quote with $2500 in optional packages for windshield/interior/theft protection. He said they were not really optional and they were already applied to the car and couldn't be removed. The best he could do was a 25% discount since we were Costco members. He then took my Costco card and reran the numbers (how long does it take to hit print?). At this point I was ready to go since I would be shopping at another Chevy dealer if I wanted a Bolt since I have never run into mandatory optional packages, but his manager came over and we had a pleasant discussion and he confirmed that optional packages are indeed optional.We ended up walking out with a somewhat sour taste in our mouths (bettered by our discussion with the manager), but I'm not a fan of being lied to especially when it comes to money. Wasting our time seems to be par for the course when it comes to auto sales, but trying to screw me over? No thanks. Who knows if we'll be back to purchase anything but we will definitely work with someone else.

  Jordan
a month ago
Michael R was fantastic and easy to work with for our Pre Owned Chevy Bolt EV purchase! They did the used 2024 EV tax credit at point of sale and on top of it honored an online promotion I found. Loan work took a little longer than we planned, but in the end they beat our pre-approved rate. So far I d recommend!

  E S
3 weeks ago
We were looking for cars and finding a good connection with a sales team member. Jasmine was who we worked with. She was so nice to show and my husband cars! Very knowledgeable and understands your needs. She listens, pays attention, and doesn t rush you into a decision. That s major for car shopping. Very impressed and we will be back! Thank you so much for all your help, Jasmine!

  Patrick Chidsey
a month ago
Had an easy/great experience at Chuck Olson Chevrolet. Shout out to McKay Rands in Sales and the Chuck Olson team overall. Loving my new ride!

  Zach Olson
6 days ago
Had a great experience with Mike as he helped us navigate the purchase of our new Silverado 1500 from start to finish. Mike was fantastic in helping us determine our options, which trim made sense based on our needs, and made the buying process super easy. Thanks again, Mike!

  Brian Turner
a month ago
My wife and I recently bought a new Bolt EUV from Chuck Olson Chevrolet. We worked with McKay Rands who was a very helpful salesperson, he listened to our questions and gave us a good sense of transparency. I found the experience to be relaxed and didn't feel too much sales pressure. It's only been a few days but I'm loving the car and enjoying prompt responses from the dealership when I've had questions.

  Karrie Coston
3 weeks ago
Kyle and the team up front were very professional and made it quick, easy and hassle-free to get into my new-to-me car today. Mo in the financing department was super helpful and explained all the options and answered all my questions. I highly recommend checking out this lot if you're looking for a car.

  jasmine Buck
3 weeks ago
Chuck Olson great customer service. I meet McKay he was very helpful hard working person and happy smiles!! I bought my first car Honda Fit just love that little car!! Thank you McKay for all your help much appreciate. Jasmine Buck

  steve hh
3 weeks ago
Edited to update changes since initial post.I still don t like Chuck Olson s credit card policy but I am glad I took our truck into Chuck Olson Chevrolet.The media center in our Chevy Colorado was basically going through all the options possible in a random manner including changing destinations on map and calling people fm my contacts list.First visit for media center the problem was fixed w/ software and all seemed good for over 3 weeks. Dealer actually called just after 3 weeks to make sure everything was working, never had any shop do anything like that before.Unfortunately a couple days after call from dealer the media center problem came back. Also by coincidence at about the same time error messages for power steering and traction control started popping up for a few seconds on console.Chuck Olson service department really took ownership on both problems including driving home after work so they could be catch the random glitches in media center to troubleshoot (Of course they don t happen during test at dealership). Found frayed wire buried in harness causing the power steering and traction control errors. For the media center a 'smoking gun' was found in display panel hardware. Part not in stock but once replaced confident media center will be all good.I also was surprised to learn that Chuck Olson charges nearly the same for oil changes, brakes and transmission service as the local shop so I ll be doing more at Chuck Olson going forward. Knowledgeable people and customer service beyond what I was getting at local shop or any shop before.Not happy with Chevy quality, but very happy w/ Chuck Olson Service Dept.

  Gentle Rain
3 weeks ago
"I recently upgraded from my 2018 Equinox to a 2024 model at Chuck Olson Chevrolet, and I'm thrilled to share that my entire experience, from start to finish, was nothing short of exceptional. Kyle Blansett at Chuck Olson Chevrolet greeted me warmly and guided me through the purchasing process with expertise and professionalism. They took the time to understand my needs and preferences, ensuring that I found the perfect vehicle to suit my lifestyle.What truly impressed me, however, was the outstanding service provided by the service department. They've been taking care of my old Equinox for years, helping it clock over 230,000 miles. Their attentiveness, knowledge, and dedication to customer satisfaction made a significant impact on my decision to return for my new car. They went above and beyond to address any concerns I had and ensured that my new Equinox was in impeccable condition when I picked it up.Additionally, I want to give a special shoutout to the finance team, who made the financing process smooth and stress-free. They were incredibly helpful, transparent, and went the extra mile to find the best financing options tailored to my needs.In conclusion, my experience at Chuck Olson Chevrolet was truly outstanding, thanks to the exceptional sales, service, and finance teams. I highly recommend them to anyone in the market for a new car, as their commitment to customer service sets them apart from the rest.

  Lotus
4 weeks ago
I appreciated that they were upfront and honest. I bought a used car, and I love it! Once the price was set, they never tried to sneak in extras. Kyle was very nice and easy to work with.

  Allison Mistrot
a month ago
Talk about speedy service! McCay was exceptional. Very friendly and personable making the car buying experience easy! Will definitely be back!!! appreciate the whole staff working with me to get my new car!! Thanks team!

  Chubby Marketing
8 months ago
I would ONLY ASK FOR KYLE.Because of Kyle, we give Chuck Olson Chevrolet five stars.When you go in, don t ask for anyone else except Kyle.The Young man is professional, congenial, and will go above and beyond for you.ONLY ASK FOR KYLE!!

  Josh H
4 weeks ago
Kelly and Kyle helped us confirm the availability of the exact stock number we were looking for. Got everything ready for us prior to arrival, and Kellen got us all set with financing. Was a smooth easy process.

  Renee S
3 weeks ago
Kyle Blansett did a fantastic job helping me purchase a car. He was very patient and answered every question I had. I would definitely recommend going here if you are looking to purchase a car!

  Oscar Martinez
8 months ago
I have to say that doing business with Kyle from Chuck Olson Chevrolet was a fantastic experience!If you re looking for a great deal on a Chevy car or truck, I d be in your best interest to ask for Kyle.He s such a polite young man, very considerate, and will make your buying experience top notch.

  steve h
a month ago
Service staff is professional and I have no reason to doubt the quality of work. 3 star rating is because I m upset about two practices that I don t expect from a Chevy dealer.1- Cash only for services or pay 3% charge to use credit card. Big corporations like Chuck Olson have plenty of margin in their labor and parts markup, even the local shop on the corner doesn t do this yet.2- There is a charge on last line of bill for customer pay shop charge for repair order . Dealer says this is for consumables like nuts, bolts, shop rags. This is not what I expect from a dealer.

  RoseBug22
2 weeks ago
Everyone was very informative and friendly. They provided answers to my questions and were very transparent. I never felt like I was being sold , manipulated or pressured.

  Cheyenne Blue
11 months ago
I had been on the hunt for a Nissan Leaf, and every dealership I visited previously didn t care to try and sell me a quality vehicle, or even know about their products before trying to make a sale. When I visited Chuck Olson, Michael Ramsey understood the car I specifically came in for and met me at an incredible price. He professionally addressed every concern I had and I left with an EV that is simply perfect for my budget and my lifestyle. I ve had a handful of bad dealership experiences in the past, but will always remember this to be a positive one. Thank you, Michael.

  Vail Stephens
5 months ago
Great car buying experience! We visited on our way to an appointment because we saw a car on their website we wanted to consider. Michael R. met us at the door and we went for a ride. While we didn't make a decision at that visit, we did call later to see if we could purchase the vehicle. Michael and the entire team at Chuck Olson went above and beyond to get us into that car...including meeting us to deliver it a few days later! (We live 2 1/2 hours away!) Customer service is definitely a priority to this team. Thank you Michael and Thank You Chuck Olson!

  Ashley Martinez
8 months ago
Totally recommend Kyle if you re looking for a new or used car or truck! He was very professional and patient with us!! Thanks so much!!

  Tia Christensen
3 weeks ago
I really appreciated all the time and effort put in by this team to help me find the right vehicle! Especially Mike, he was very easy to be around and had answers to all of my questions!

  Clemens Reijnen
3 weeks ago
Hugh thank you to Michael Ramsey from Chuck Olson for the support of buying our first US car. Michael guided us patiently and clear through all the processes. Thanks

  Charles Smith
7 months ago
Hello yes, I gave these people my business to put a new motor in my C7 Corvette. The communication from the beginning with Daniel was good until my navigation radio screen went outHe tells me over the phone with With an oil change plus the diagnostic check would be $310. I think Daniel is doing too much for his own good. He calls me and says it will be a couple hours more strange. Then I go back up there to pick my car up. The price is $500. You don't take advantage of people. You're supposed to work with So his little pride in ego got in a way he could not admit to me that he did not say $500 over the phone, wow. Especially around one of his co-workers So if you are a Hard-working person that don't know much about cars, I'm a man Therefore, I would especially tell a woman to be aware of these people don't let them take advantage of you Because of what you do not know about cars So Daniel got nasty with me and told me. Don't come back up there But they made $14000 off. Me replacing my new motor is that not business shame on these people, real ugly and nasty Even the owner he was next over there. In the office, he could have came out and talked about it and reasoned with a person They just wanted that money, I bet they don't do they? Hi, and mighty friends like that I bet you. PS this is going to get good to wear customer service and business should not cross the line so I asked for a quote from Pierre Chevrolet service department the guy that does the diagnostics checks and all was real nice about breaking it down of course I did not tell him what happened over there so the guy was real down to earth and explained to me that the diagnostic checks is one set price he tell all the customers then he says anything after that he will let them know in advance he said they don't do business any other way I'm like wow thank you sir I know we all make mistakes but if I can make my wrong right I will especially over a couple hundred bucks now that's getting a clear understanding about business with customers I need to send this guy 10 customer service skills for success in any business

  Melody Moon
7 months ago
I had a great experience purchasing my 2023 Bolt EV with Mike Christofilis! He made the process very easy, from when I ordered my car to when it arrived, and kept me up to date with where my car was in the manufacturing process. The financing application process was easy, and all the employees were there to help me out when I had any questions or technical issues! Mike was super easy to work with and straightforward with me about how much everything would cost. Thanks so much! I love my new car!

  Tim Meyer
a month ago
Efficient, professional and just the vehicle we wanted in stock. What more could we ask for? An excellent purchase experience.

  Joann Andrews
9 months ago
They knew who I was when I arrived. Asked me to take a seat in the waiting room, so I didn't have to stand in line. I was informed when the car was taken into the shop. They let me know the air cabin filter needed changing and how much it will cost. Once approved and they finished servicing my car, they brought the car back to the front of the service doors so i could easily access my car to go home. They're very professional and personable.

  Casey Hanewall
5 months ago
The service was great and very patient across several visits. Helpful but not pushy - the ideal experience for buying a car.