Ballard Muffler & Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Maxim Smith
4 months ago
Can t give enough praise for this establishment. From the moment I called, I felt that they wanted to help me out.Even with a busy schedule and right before the holidays, they were able to squeeze in time to fix up my Honda.They were upfront about their abilities and were reasonable in pricing. They were also very genuine and communicative. Will definitely be my main go-to for future car needs.

  Dennis Hahn
2 months ago
Quality and fast work, although the pricing was arbitrary and they threatened to raise the already high price even more when questioned. I'd go elsewhere next time just out of principle.

  T Martin
2 years ago
I have to say.. these guys are great. He took my car in last minute even though I was running late.. he didn't charge me a ton of money I feel like the price he charged was fair for the work done and the patients required lol . This is my daughter's first car.. it's now running because Omer and Aydin are amazing at what they do!! Thank you again so much for squeezing me in and getting her back on the road !!!

  Matt Madia
9 months ago
Great to find an auto-repair shop that does quality work at a fair price! They did some no-nonsense repairs on our exhaust on an old beater Subaru. They sealed some leaks and fixed the rattling! Plus they don't try to upsell you on unnecessary repairs. Even better, they fixed it the same day we called with minimal waiting. . I'll be going here for in the future for sure.Service: Exhaust

  rtober44
7 months ago
Experts in their craft, professional in their service and fair in their prices. They also stand by their work and will ensure you leave happy. I will continue coming here so long as I've exhaust needs.Omar is the Man and will take care of you!!Service: Exhaust

  Ahmad Ghazal
10 months ago
This place is the best shop I ve dealt with. Top notch work they perform & very honest. Quick and professional. I d recommend anyone to use them. I thought at first they only do exhaust work but I discovered they have experience and knowledge in doing very mud everything. AhmadReal Deal Cars

  Zachary Harrison
5 months ago
Good guys. They took care of my Land Cruiser and we re upfront about costs.

  Louisa Clayton
a year ago
I will definitely be returning to this great shop for any future repairs. Omar did a great job repairing the entire exhaust system on my '01 Outback with 160,000 miles at a very affordable price. He was recommended to me, and I will be recommending him to others. Great experience!Service: ExhaustService: Exhaust

  Tim O'Connell
8 months ago
This is the place to go if you need a muffler/exhaust job in the North End. Honest, great service. What you want out of a car repair shop. I'd give em 6 if I could.Service: ExhaustService: Exhaust

  Will Patterson
2 years ago
These guys were awesome! I recently got my Jeep lifted(someplace else) which causes some weird issues with the exhaust to make bad contact with the drive shaft. I tried to diy fix it myself for several nights and got in over my head and messed some stuff up in the process. These guys got me in quickly, told me and did it the right way and got me out in hardly 2 hours at a very reasonable price. Highly recommend. These guys know what they re doing and they get it done fastService: Exhaust

  Lauren Satterfield
2 years ago
Excellent and professional service. My catalytic converter got stolen and I needed it repaired. Omar and others were very clear communicating how long repairs would take, when they had space in their schedule, and what would be involved. They helped me prevent future issues by recommending a security box and also installing that after the repairs were complete. 100% would recommend.Service: Exhaust

  Nidhal Al-Rubaye
8 months ago
This is a place that operates on a simple principle "Give more in services and costumer satisfaction than you expect to get anywhere else".The two guys that operate the place are so honest and very knowledgeable. I knew them six years ago and since then, I never went to someone else.You'll love their professionalism and dedication.They are very dedicated to what they do and they put your satisfaction first.It's so rare to find such quality, and care anywhere else.

  Robert Crockett
a year ago
Affordable, reliable, good customer service, got the work done fast and didn't try to BS me.

  Kate Mahoney, NTP
6 years ago
I found out about this establishment when my spouse's car needed repairs a few months ago. I asked for recommendations for trustworthy affordable car mechanics in my area (Shoreline), and one of my friends responded with fantastic things to say about this place. I'm glad he did! Professional, respectful, fair prices, great work, and in my experience pretty quick turn-around (dropped a car off the night before and were able to pick it up the next day). Went back recently with my car to get the front brakes fixed, and got the same great service. They have made repeat customers out of the two of us, and I recommend them to all my friends in the area!

  Joe Annable
3 years ago
They put aftermarket headers on my f150. Apparently the bolts on my manifold were completely rusted and all needed to be drilled out. They did a great job, got the job done and were very honest and fair with pricing. My truck is running great now, my h faster and quieter. Would definitely recommend this shop.

  Dustin Moylan
3 years ago
Came in to get a quote on some exhaust work on BMW and they were able to take care of me right on the spot. The price was fantastic, the work was fantastic, and the staff were 11/10.This is my new go-to for exhaust work and I would recommend anyone to them.

  Gered Doherty
4 years ago
Omar saved me a TON of money over going to a dealership, and I think he s fair in his assessments. Work is good, as described, and done fast. I wish we had more shops like Ballard Muffler, but guys like Omar are hard to find these days!

  Solomon Anania
4 years ago
Price came in a bit more then expected but the quality speaks for itself. Me and a buddy swapped everything from the header to the muffler. Unfortunately there were fitment issues, Omar and his brother took my car preceded to cut and weld and get my lost power and the exhaust note I was looking for. Highly recommend

  Markos junie
2 years ago
The bald guy who works here has terrible attitude and this was my first time and it will be my last time. I spent over 2.2k and wanted to see the work he had done because someone stole the catalyic convertor of my prius, he started arguing with me about why I asked him that. I don't recommend this to no one . Terrible customer service.Service: ExhaustService: Exhaust

  Sung Kang
2 years ago
His quote was much higher than the others.I asked if he can cut the muffler off than replace to another.got a quote for 400 without the parts. cutting off two muffler than welding two on.the other quote from race focused shop (which I thought would be more) was 250 with all the parts included.I ended up going to local muffler shop with 100 without parts.

  Mike Song
3 years ago
I purchased aftermaket quad exhaust but, fitment was wayyyy off! and I dont know what to do with it. but I found this shop Boom! fixed everything what I desire to be installed quad exhaust on my car! It only takes less than an hour too. They are so professional! I Strongly recommend this shop Service: ExhaustService: Exhaust

  Stephanie Roche
11 years ago
Always excellent service. Several years ago needed exhaust system repaired. Omar put the car up and invited me to look under with him. That was a great beginning. As I watched him hunkered under the hood with men who looked like auto junkies, I trusted more and more work to Omar. For years now his shop has done all the maintenance on my 1990 Toyota Camry (timing belt, transmission flushes, etc.), and my car is as reliable as ever. I am so very glad I found this local business that provides, as another reviewer wrote, "beyond fair (pricing) and honest work." Thank you, Omar, for all you have done for me! Including staying late one rainy evening to replace my alternator!

  Chris Sergeant
2 years ago
Got the catalytic converter stolen off our Prius. These guys got me in the next day and had a replacement welded on within 30 minutes. Great service and very friendly.Service: ExhaustService: Exhaust

  D North
2 years ago
I limped my vehicle into their lot expecting the worst, an hour later they called and informed me it was a bad alternator. I needed my vehicle the next day and explained my problem and they were able to get it ready for me in less than 18 hours for an extremely reasonable price.Service: ElectricalService: Electrical

  Todd Switzer
7 years ago
When the salted roads of Seattle finally rotted out the exhaust pipe on my van this winter they made a custom one and welded it in place - saving me from replacing the muffler. They could have sold me the whole thing pipe + muffler (most shops would) but they treat customers better than most shops. I'll drive the extra miles to their new location because I know they'll do their best and not rip me off. Big Fan!

  Paul S
2 years ago
Fantastic place. Went in today to fix a muffler problem and they got right on it, did great work, charged a very fair price, and had me on my way quickly. Highly recommend Ballard Muffler and Auto Repair.

  Anne Thomas
5 years ago
These guys are great and they do an excellent job every time, they are always very informative on what it is they re doing, I don t understand how anybody could give them a bad rating.. Because they are the absolute best! I used to take my car to them when they were in Ballard, but now it s worth the drive up to shoreline because of their prices and expertise!

  Kinz Aupoak
7 years ago
I went in concerned that something was wrong with my muffler or possibly my catalytic converter. As soon as I walked in a gentlemen had asked what was wrong with my car (possibly the owner). I tried explaining to him it smelled like rotten eggs sometimes and that it could be my transmission but wanted to make sure it wasn't something else so I came here first so he could help me cancel out the others on what was wrong. The power of my car seemed delayed like it was holding back. As I'm trying to explain this to him he rolls his eyes repeatedly and demands I give my keys because apparently I wasn't explaining it correctly. Yes I'm a girl, yes I know little about cars but I know what I need to know and I'm here explaining to you the best I can. There was absolutely no reason for him to treat me like that. Long story short. Didn't really give me any helpful information. I'm sure if I was a guy it would have been a better experience it's just so sad to say. I had higher hopes on this place and based my decision on coming here from the reviews and it looks like a couple years ago it was pretty good. Well I will definitely will be telling others not to waste there time. Seriously don't waste your time. It's hard to find a good shop who isn't trying to BS you or who will genuinely take the time to ACTUALLY HELP and give you helpful information because you're a women. What a huge disappointment.

  Michael Lewis
4 years ago
Staff was courteous and professional in demeanor but proved useless.Came in because my car's PCM had a fault causing it to reset and needed a waiver to pass emissions testing. I explained all of this to them ahead of time hoping to save on diagnostics. Instead of just printing out a waiver for the standard $150, they tried to replace a relay, charged me $300 and did not provide a waiver even though the previous owner did get one from a different AES. Cannot recommend this place for AES waivers. I'm sure they do a better job fixing things than dealing with red-tape. Polite and prompt service but I have to be honest I was not a happy guy.

  Brittany Harmon
2 years ago
Omar was amazing and incredibly helpful. I called around to other muffler shops in the area and was spoken down to and treated horribly until I got a hold of Omar. Thank you so much for all your help and I will definitely be back!Service: ExhaustService: Exhaust