Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Eric Bolduc
2 months ago
Chris fixed my truck and did an amazing job. Honest and fair. Great local mom and pop shop that does not charge an arm and a leg or hidden fees. Actually the bill was cheaper than what was quoted!
sonny
2 weeks ago
Great company, one of my top recommendations when referring customers to automotive services.
Susan Park
3 months ago
I have gone to Sunnyside for 25+ years. Chris and team are superb in knowledge, workmanship and customer service.
Michael Bush
a year ago
Very professional and friendly staff. I'm from out of town but they got me scheduled in a reasonable time frame so I didn't have to delay my return to Arizona by only a few days. Had a bad motor mount and they had me ready to go in a couple of hours. The quoted cost and repair time was exactly what they said it would be. Sunnyside will be my go to place for auto repairs whenever needed while spending the summers in Port Townsend.Service: Engine repair
Sona Tara (Discovery)
3 years ago
BEWARE!!! This shop is all about taking advantage of out-of-town customers. They would nickel and dime the customer and not stand behind their work. My car developed a visible coolant leak under reservoir while I was visiting Sequim. I left the car at their shop for a week to fix it. In addition parts and labor they charged me for things like battery charging, diagnostic (which was wrong) and what not but the leak wasn t fixed. I drove the car for 5 miles and I could see the leak from exact same spot (picture). I took the car back to them but they couldn t fix it. The front desk person was nice until they collected our money. After we reported the issue she told us to talk to someone else who we had never met. I drove back to Seattle refilling coolant every 8-10 miles
Julie Ann
8 months ago
The blower motor Sunnyside auto put in 6 months ago doesn't work already. They said there's no warranty since there's sometimes a dog in my car and they claim this is why it worked for 6 mos.The transmission leak they said would cost 10,000 to repair never existed. Beware: these people are either awful at their jobs or lying thieves.Service: Air & cabin filter replacement
Glenn Patterson
5 months ago
Fast, efficient service. Staff friendly and knowledgeable.
Monica b
11 months ago
haven't been there yet but they're great for answering my questions and getting me situated for a future appointment
Daniel Cameron
7 years ago
They will always fit you in if it is a critical issue with your car. My car battery died on me and they were willing to fit me in once my battery was charged enough to make it there and were willing to check everything else while they were at it at my request!! They have always been straight forward with me and my family about how serious some issues are. They even spotted that my tires were rubbing against something and were wearing down the sides of the front tires, and didn't want me drive it and risk them exploding while on the road; and that was just at an oil change! I know some people don't exactly like how they get treated by them, but they are knowledgeable and will always tell you how serious something is.
Ryan P
2 years ago
Some time ago. We had previously taken a car in for a basic fluid and filter change, only to be told the car needed new tire pressure sensors that would cost some $200 to fix. We declined, because such a part doesn't seem too critical, and the car was driving perfectly fine. Well, the big ruse? one google search and you find out the vehicle doesn't have tire pressure sensors whatsoever. That was some time ago, and for the most part it didn't faze me, I assumed it was coming from a lack of knowledge so I chalked it up to that and decided to continue doing business with them, as no money had been needlessly spent.The 'straw that broke the camels back' so to speak was another regular routine checkup for a different car, where we were told our breaks were worn and in need of replacement, no specificity was given as to which brakes, or which part of the brakes? But we obliged out of trust and were charged over $500.00 in repairs for replacing both of the front Brake pads, rotors, and calipers. It wasn't even a week after the visit that one of our more mechanically inclined friends pointed out that our brakes would need work soon, and we told him we had just gotten the work done. But anyone with a pair of eyes could plainly see the parts were not replaced, the old rusty brake calipers were still visible behind the rims of the car, and the rotors were still noticeably warped and worn, as if the wheels had never even been removed.I've become much more knowledgeable about cars and self-maintenance since then, I am writing this review some 2 years after I've stopped using their services. But I now know what to look for, and I know an upsell when I see it.
Jessica Blank
6 years ago
So glad I found this place! I was visiting the area and, when I left my campsite one morning, my vehicle's check engine light came on. The park ranger referred me to Sunnyside Auto. I received friendly, prompt, honest service. The head mechanic did a free diagnosis, which included a printout of his findings to take to my local mechanic when I got home. The problem was not serious, so I was on my way in a relatively short time and it didn't cost me a cent!
Derek Quick
4 years ago
If it were possible I would rate much lower. I took my 1972 MACH 1 mustang show car to their shop for a Simple freeze plug replacement job. Left with 2 blown head gaskets and a car overheating to point of melt down. $420.00 to burn up my 351 c with well under 20,000 on rebuild. Car never ran past warm since having it's radiator reconditioning at thermo-kool of Sequim Washington; which I highly recommend as they are very knowledgeable and offer great quality service, after taking it there four months prior it always ran in cool range. I never have been so poorly treated by any business establishment and only told they WOULDN'T fix what they made happen. Only offering to call for a tow. I would suggest if you have a older show car or a car you very much value you don't take it to Sunnyside Automotive.
Tim Wright
3 years ago
Great people always find away to get you back on the road fast . Super great service they always have the latest and greatest equipment for checking out your vehicle . Being a car guy myself I would recommend them to everyone
Ben Isaksson
7 years ago
I work with Bellevue Healthcare and we get all our Sequim Vehicles serviced by them as well as my personal vehicles, they are fantastic very good honest people and I have had no problems with any of the work they have done.
Brendan Sullivan
4 years ago
If you break down in Sequim, don't go to Sunnyside...overall bad experience. I was lectured that I was not taking care of my vehicle and quoted me a fix of over $2300, they also didn't care to tow it. Got the vehicle relocated to Port Angeles, and had it fixed for less than half for what they quoted for. Don't bother with these people.
wes b
4 years ago
These guys are great, they've taken care of my families vehicles for years. I would definitely recommend going here.
jerry harnish
6 years ago
Had headlight replaced. The Subaru light is difficult to get to. Dealer wanted about $120..they charged $50, plus they were fast.
Shelley Anstett
a year ago
They are good! Seem to do alot of warranty work. A great job!
Maxene Blood
4 years ago
It was perfect, Susie and all the staffWere wonderful to me and did an excellent job job in servicing and working on my car
Norm Crew
4 years ago
Price on basic services nearly double nearby shops. Falsely claimed other damage to pad the bill. Deplorable practice for any business.
Susan Ballard
2 years ago
I have been a customer here for over twenty years. It is a family owned an run business. They are honest and fair.
K Olsen
5 years ago
Chris and his staff are honest, highly skilled people. This shop is popular and busy so call for an appointment!
skyler sharnbroich
a year ago
One of the best places to get you vehicle worked on!!!
Joey Parker (Farmer Joe)
2 years ago
Good service but it takes over a month to get an appointment
Derrick Eberle
7 years ago
I had a negative experience with this company working on a car of mine. I did not appreciate the follow up service either.
Tony Bush
2 years ago
Excellent service, great work. Very reputable
Stephanie Baker
3 years ago
Very unprofessional, will always try to fix stuff that s not broken. Will charge more than anyone in town.Services: Steering & suspension repair, General repairs & maintenance, Wheel alignment, Brakes, Air conditioning, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Wheel alignment, Brakes, Air conditioning, Oil change
Micheal Perry
2 years ago
They don't give quotes over the phone for auto repair..
Julia Alexander
6 years ago
The best place to get your car fixed. Steve, Susie, and Chris are the greatest team!
Myself Me (PNW)
a year ago
Quality customer service! Knowledgeable staff. Quick service!