Jiffy Lube

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Paul Schmidt
a month ago
Poor service, which was really surprising and disappointing compared to my previous visit. I was the only customer there on 3/9/24 about 3:30 p.m. Neither"Toby" nor his assistants seemed interested in working; maybe I was interrupting a college basketball game. I had to ask to have the air filter checked, the tire pressure was never checked, and worse, "Toby" wanted to debate with me about the oil change interval. And someone, not me, scribbled some gibberish where I should have signed authorizing the service.Also, the employees need their hair and beards trimmed. Not a good look, and not a good experience.I have had much better service there previously. Very disappointing.

  Carol Kittrick
5 months ago
I had a great experience taking my own car in, very friendly and efficient. Today I took my dad's car in and the guys found that it was too early for an oil change. They topped off all the fluids for free and filled up his tires at no charge. I really appreciate how honest and helpful they were.

  Alexandra Ingram
2 weeks ago
The two guys that helped us today were kind and helpful. Quick service with a value price. I would recommend and would return here. Thanks guys!

  John Zemla
2 months ago
I reccomend Jiffy Lube in Sequim, only! Been taking all our cars here. The crew is awesome, they do a fantastic job. I've had nothing but issues at several Jiffy Lubes. This place is hands down the best. From service to communication, efficiency and respect. Thank you!

  Terri B
2 weeks ago
It was a good experience and such a friendly and efficient couple of men. I felt they didwell and will return again in 5,000 more miles

  Bruce Cutting
3 months ago
The service was performed fast and efficiently. The service personal were professional and friendly. I would take my RV to them for the next oil change.

  Debby Sterk
9 months ago
Best place ever. Highly recommended. I was told from an establishment 2 blocks down the road that my anti freeze was dirty and needed replaces...I took it into Jiffy Lube and was told the anti freeze was brand new....didn't need it changed. Rob Bell was the general manager and I was so grateful he was honest. I'm 70 and know NOTHING about this stuff. Can't praise the establishment enough.

  Kevin Phelps
5 months ago
Walking on the beach and watching the Whales and Sea Lions, and Dolphins swimming. And the Eagles,and Geese in the air is wonderful. Being in such a beautiful place humbles you, brings you peace, and makes you feel closer to God.

  Michelle Wells (Chelle)
a month ago
Checked out my car nicely very quick and friendly.

  Alysia Anderson
4 months ago
Thank you guys for your quickness and your kindness! Happy holidays! I will definitely be back

  Carole Neidhardt
4 months ago
Very pleasant experience. They gave me good discounts too.

  Linda Orr
3 months ago
Yes, I asked a lot of questions and I got really good answers from the guys, they are very helpful

  Linda Marshett
a year ago
I went in today for an oil change. The general manager went far above and beyond to make sure I left with safe brakes because they found a leak coming from my caliper. He thoroughly explained the problem so I can get it fixed properly. All of the employees were very polite and professional.

  Jason Doedderlein
a year ago
These guys were absolute rock stars. I thought maybe I needed new antifreeze (based on statement from a different oil change place), they tested it. All good. Transmission fluid. All good. I had to come up with something (I actually didn't need an oil change) just to give them some money for being so honest. So, I got a rear diff top off and an new air filter.Top notch crew here

  Carrie Eveslage
2 years ago
I knew I needed more than an oil change when I went in, so I was not surprised by the extra work or extra cost. But the whole staff was very helpful and friendly and professional. I never felt like they were taking advantage of the situation. Curtis was really helpful explaining what they were doing and why. I know they even threw in a few extras for free, though they didn't announce it. Will definitely return.

  Dylan Callier
a year ago
This has been the fastest oil change I've ever experienced, and i use Jiffy a lot. Pleasant and out the door in less than 20 min. Thank you Rob, Toby, and Zach!!Service: Oil changeService: Oil change

  Jim King
a year ago
Service was quick, Staff were friendly. BUT the cost knocked my socks off. $100.17 for 3.5quarts of synthetic oil, an oil filter and less than 1/2hr labor!!!I was expecting approx. $40 (I supplied 1 quart of Duralube to make the full amount of lubricant needed)For comparison, I had originally intended to do the oil change myself & had purchased 1gal of oil for $17.54 & an oil filter for 4.98.Due to time constriction, I decided to go to Jiffy Lube. I won't be doing that again!!!Service: Oil change

  Ms Luna
3 years ago
Very positive experience. The manager, Rory, made sure I was well taken care of and all my needs were met. He was very polite and knowledgeable and his whole team was very efficient. Rory made sure I got a discount on my oil change and on the tire rotation. Everyone was very friendly and took all the necessary precautions during these COVID times. Thanks guys!Services: Tires, Oil change

  Wendy twichell-o'neal
a year ago
I needed an oil change and they noticed my headlights were very foggy and when I said I also needed a light replaced and they said they could do it. I never knew they did anything like that. Last night when I drove home I didn't even need my high beams once. I had so much light. It was wonderful!!!Service: Oil changeService: Oil change

  nate tyler
a year ago
This Sequim Jiffy Lube has always been a 5 Star experience for us. It is definitely worth the 2 hour drive. They have never let us down, as they are very professional and work hard to please us as customersService: Oil changeService: Oil change

  Gary B
2 years ago
I was in serious need of headlight bulbs. They were in stock and installed very quickly. Very reasonable price. No more stopping at the parts store for bulbs for me jiffy lubes the place to go. Thanks for coming through, much appreciated!

  Hayden Samuels
2 years ago
I want to let everybody know if you need any service to your vehicle come to this Jiffy Lube and have Rob Bell and Curtis Dailey work on it for you. They provided great customer service, were professional and showed they can pay attention to detail. They were calm and made the environment super fun and enjoyable. 5 STARS everyday and I hope this review gives them the opportunity to expand in their future!!!!Service: Transmission

  Lynn Bowman
a year ago
I took my car to Sequim Jiffy Lube because it was over heating & the heater stopped working. CURTIS quickly diagnosed that there was a air bubble in the coolant. He fixed the problem and I was on my way after 30 minutes. I was extremely pleased with the quick & professional service from CURTIS & crew.

  kater jane
a year ago
Just had my van serviced. Oil changed..which used to include a check of tire pressure, windows cleaned, other fluids like window washer, etc. and vacuum interior, check exterior lights, wiper blades. I understand not vacuuming but to use the excuse that they ONLY change the oil since the pandemic is ridiculous. I also understand the price increase..$107+ !! But I don't understand not receiving any of the other exterior services. NEVER AGAIN!Service: Oil change

  Deb
a year ago
This was our 1st time there. Helpful and professional. Customer oriented. Took a little longer than expected but they were short staffed this a.m. Will definately go back and use them for all our future oil changes.

  Dalia Lavender
2 weeks ago
Awesome service n friendly guys!!

  Jolene Tanner
2 years ago
I love this place. I know many mechanically inclined people scoff at the idea of taking their beloved vehicles to a Jiffy Lube, and I totally get it. This Jiffy Lube has always gone above and beyond to provide both excellent customer service and an efficient, complete oil change. I have always received a new filter, my drain pan nut has never been stripped/over tightened, all fluids are topped off appropriately, and all caps are always replaced. Upselling is offered (I have no doubt it's a required part of their job), but is never pushy. Technicians are respectful and speak to me like a human being. While I usually prefer to do my own vehicle maintenance, it's nice to have a place I trust to do it for me with no appointment and for a modest fee. I'm not sure what else you could ask for in a quick change oil service!

  R Snyder
a year ago
I got a tune up here yesterday and can't say enough about how positive my experience was at Sequim Jiffy Lube. Thank you Toby, Elias, and manager - you guys are awesome! :-)Service: Oil changeService: Oil change

  Lucy P Dickinson
3 years ago
Rory at Jiffy Lube in Sequim exceeded my expectations. I noticed I was overdue for an oil change and decided to swing by to see, just on chance, if I could get it changed before my day trip south. I had a timing issue so I didn't expect they could take me, but Rory determined the length of time both current customers would take to be complete, and got me in and taken care of literally to the minute of when I needed to leave. He also answered several questions I had about my car battery. I felt safer on the road, and appreciated the professionalism, friendliness and great service of my experience. Oh and I was able to utilize a current coupon for the synthetic oil change, which brought it to a great price asService: Oil change

  David Evans
3 years ago
I will gladly return to Jiffy Lube again for service. I am never disappointed in their professionalism, and level of knowledge of their work. Their Customer Service is Outastanding as is their Team Work with each other. It was literally a Pleasure watching them problem solve, learn (those being trained), work on my truck,and other customer's vehicles. I witnessed them keeping all customers informed of total service process and wait times. I did not see a single customer out of the other 4 I observed display indicators if frustration; just the opposite they (customers) seemed quite eased with their service, as was I.Services: Transmission, Oil change