Evergreen Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kat Gonzalez
5 months ago
Dave was very patient with listening to what my issues and concerns were with my broken down car. He was able to look stuff up for me to help me get an idea on how much the repairs would cost and what else could be wrong with my car (my car had to be towed, so I had to describe the issue as I could not take it in to have it looked at). He was so kind, understanding and he was very good at explaining things, so I went ahead and scheduled with Evergreen for the repairs even though Les Schwabs quoted the repairs for a bit less. I have been to evergreen before a few times--all times I have needed repairs--and they have always done great work, so that helped too.I really like that they take the time to explain what was wrong and what they did/will do to repair it.-great customer service-very reliable work-honesty-just great!Service: Steering & suspension repair

  Julie Tarbuck
a week ago
Very happy with the service I received. Tyler was kind and very understanding as well as efficient as he towed my car.

  David Luckenbach
2 months ago
I had a Allstate Claim and scheduled an inspection through Allstate. I received multiple communications reminding me of my scheduled appointment. I drove for 2hrs (round trip) only to find out they had no record of my appointment and could not help me, their next available date would be in 3 months. They blamed Allstate, when I called Allstate, they blamed Evergreen.. So everyone gets 1 star.. Evergreen definitely made me feel like they did not want my business, or maybe Allstates, not sure?

  Mary Corcoran
2 months ago
They do great work but it takes a ridiculous amount of time to even get an estimate. They will work with your insurance company directly, which is very helpful.

  Matthew Cooper
2 months ago
They came out to rescue me from the snow and ice, were super friendly as about it, and only charged me for the jump start, which allowed me to drive in. Then they fixed my starter the same morning. Great service!!

  Diana Sorus
5 months ago
I LOVE your body work! I m very happy with my car s appearance after time under the hands of your able workers on my car. I ve been to your garage before! You ll see me again although hopefully many years from now.

  Anthony Lopez
2 years ago
So I had a break down morning which left me stranded on the 101. I contacted AAA and they sent a truck out from Evergreen. The failure was in the front suspension and such that picking the car up was tricky. The tow truck driver Alex was very conscientious to pick the car up in such a manner as too not damage my car. The drop off point was also a bit tricky but Alex made it look easy. His professionalism and attitude will have me recommended Evergreen without hesitation.

  Jan Gray
5 months ago
Took four months months to get our RV in, and four months to get it back. Terrible customer service. The day we were scheduled to pick it up, they realized the main project they worked on didn't glue. They took it back a week. Let's see, we may just sell and get rid

  Danni
4 months ago
Awesome place to have your car repaired. Everything matched and employees are dynamite. Thanks Tim for sending me the updates

  Jesse Ahmann
2 weeks ago
I've used their towing service numerous times, they are always friendly.

  Steven Cutbirth
9 months ago
This business and their team are exceptional. We had two of our cars repaired in back-to-back appointments last month. In spite of the fact that they struggle to hire enough help, Evergreen provided quality repairs on both cars and saved us more than $1K compared to other body shops in our area. It was definitely worth the hour drive!

  Dane LeBeau
8 months ago
I wish more tow companies AND mechanics/repair shops were like evergreen.Alex's roadside manner was top notch.Don, Brian and Greg were also very good to us and jumped in to help me out. It was very encouraging after a rough accident.Rob was a gentleman and Shelly was the sweetestThank you all

  C Pedlar
a month ago
Dave was very helpful getting our RV worked on.

  Tami Hosler
9 months ago
I am so happy with the work they did on my Subaru. Not only does it look brand new. They cleaned it inside and out. Thank you!!Service: Body & TrimService: Body & Trim

  t m
a year ago
Shelly is awesome! absolutely saved us with a car rental. My wife and I came up from Kentucky to take care of my grandmother, Shelly was so on point, no BS, we absolutely appreciate her!! Thankyou.

  Bruce Nielsen
2 months ago
Exceeded our expectations! Great people and excellent work.

  Curt Dellplain
2 years ago
Todd and crew did me justice!!Great body work on my old truck. Price was bid and at the time to make my payment it was LESS than their quote. Happy with the great job, fair price, the time it took and the service that everyone gave me.This is a great place with awesome people......Service: Body & Trim

  Cody Berry
3 months ago
They are always on the ball and great people. Costumer service is on point

 
a year ago
We were on vacation and had breakdown. 6 people in a van. They came and got us and stayed past closing to help get a rental van. There was a lot more to the story than that but we were very happy with everyone involved!

  Elizabeth
4 years ago
This is now my second time coming here. Others say it s expensive but when your insurance covers the cost Minus the deductible it s worth it. They even have the labor rates in the lobby for all to see. They do a fantastic job. The first time when I had to get my car door replaced they washed and waxed my car after and even detailed ( well vacuumed and cleaned) the inside. I wasn t expecting them to do that at all. Very professional and they do great work. I m super happy with them.

  Timm Disney
10 months ago
Great place to take your Vehicle to get it fixed State of art equipment. Great body work. They're always booked. But it's worth. The w

  William Janss
10 months ago
This agency was very personable and helpful. Unfortunately, due to scheduling issues, I was unable to use their service. However, I would use them again in the future if I had the opportunity.

  Mari Melton
3 years ago
USAA sent us for repair to this Collision Center. We are not from this area and were skeptical of a small town. Boy, were we wrong. The street appeal is amazing , the service was completed a day and a half before we expected. Claude personally handled everything including updating us every day. What more could be expected? These guys are top notch and know their business. Their prices are reasonable. It is obvious why USAA sent us there. This center gives the quality of service that USAA demands of itself.Services: Painting, Electrical, Body & Trim

  Grace Jones
2 years ago
This shop charged excessive storage for a totaled vehicle. Unacceptable. As an insurance company representative who works with shops every day, shops are always willing to negotiate storage, so they know they are starting at outrageous prices. This shop charged more than double a prevailing rate in their area, and refused to move what was charged. Additionally, they failed to notify the insurance company that the vehicle was still there, and was content to sit back and keep charging exorbitant storage fees. If you have a vehicle your insurance will need to evaluate DO NOT GO HERE.

  Erika Kirby
a year ago
Thank you Don and crew for helping us when our van broke down. They were professional, courteous and went above and beyond to make sure our family of 5 and van made it safely to the auto repair shop.

  Nick Shoup
4 years ago
These guys are awesome. I needed a tiny house moved to a different part of a very muddy yard. With some creative use of their tow truck and a skid steer they got it moved into place, and even flattened out the tracks that the trailer s wheels left in the grass. They did it all for a reasonable price and with a good attitude. I would recommend Evergreen to anyone!

  Mike Wells-Smith
4 years ago
Took my truck in for a dent and received nothing short of excellent service. From the person behind the front desk to the service manager I left with a confidence that my 15 year old Avalanche truck was in professional hands. Upon pick up, I was so grateful to see the truck washed and the inside vacuum out! I hope to not have to return here again for a dent but if I need to then this is the place !

  Kim Cassol
8 months ago
Wonderful people to work with, they made it a very easy process for us with everything after our car burned up

  Gary Jakubisin
3 years ago
Excellent work done. Tony was very responsive and friendly. The reason for 3 stars is because of the rude woman who answers the phones and works the front end, the lack of communication(returning calls) and we were supposed to have a loaner car provided but because someone wasnt there Monday we couldn't get the loaner. Apparently nobody else there could issue a loaner except the one guy who didn't work Monday. Or maybe she was just too rude to want to help.Service: Painting

  Otto Slehofer
a year ago
While the body work" job is fine, they do Not suffer from an excess of integrity.*posting on behalf of our friend - for the List of little things not handled professionally while her vehicle was sitting at Evergreen Collision.