Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tom Dunham
5 months ago
Amazing service! very quick, knowledgeable, trustworthy.Had a synthetic blend oil change. There were 4 in line before me but I was greeted and advised of the wait & time frame in a quick efficient manner. Was shown two of my air filters, one not recommended to change, the other was definitely in need of a change, which was offered but not in way high pressure sales way that makes you uncomfortable.Highly recommend.
Vera Bullen
a month ago
Michael (the team lead), Reid, Jessie & David were an exceptional team. Michael in particular should be conducting corporate training in customer service for all locations. As team lead in Lake City, Michael lead his fellow technicians with kindness and efficiency. His customer service skills are exemplary and he genuinely made me feel welcomed and my car cared for. Best experience in years of going to various locations (including West Seattle, Northgate and the old U Village location).
Salvador Tejeda
3 weeks ago
Came for a simple oil change and top off of my windshield wiper fluid. Was told my fluid tank was cracked and would be 700$ to replace and when I took it to another mechanic it took him less than a minute to find a very simple plug to go back into tank to prevent it from leaking. Glad I didn t waste my money and it s absolutely ridiculous that they anticipated to charge me so much money for a false claim. There s no way to contact a manger and that s awful as a customer.Scammers and liars don t bother coming here.
Rina L
a month ago
Above and beyond... I've always gotten great service at all locations, so when I needed something extra, I turned to them, and they fixed me right up! I needed to attach my new disability license plates to my car, but because of my disability, that would have been painful and slow. I arrived right at closing, and one of those sweet guys took several minutes, after-hours, to install the plates. And he didn't charge me anything for it. I <3 these guys. :)
a month ago
The best Jiffy Lube that I ever Been to, The manager was super nice, knowledgeable and care about the client, Also, the first Jiffy Lube that did a full inspection to my car. Help with every question, explain everything clearly. Definitely recommended to all my friends and family!
Djmiloj
a week ago
Super great service from Reid, Michael and Tyler. I appreciate the work they did on my car so much I will definitely be coming back here again
VK Chung
a month ago
I waited one hour before I got service and then it took one hour 20 minutes to do a simple oil change. The worst part is the technician doesn't know how to change the oil in a Toyota Tacoma. He should have put a cup below the oil filter to collect the spill but he didn't and that caused oil to spill around that area. He also placed the dirty oil fill cap on the fuse box and left greasy milky marks on it. The fender covers are very dirty and there were greasy marks all over the fenders and on the front of the truck. The greasy marks where the magnets sat on the fenders were extremely difficult to get rid of even after numerous washes using car wash detergent you can still see the marks.Also, they mistook me for someone else and got my truck mixed up with someone else's truck. My truck is a 2013 Tacoma and not a 2010 Toyota Tacoma.Lastly, they didn't ask me what kind of oil or service I needed before starting to work on my truck. When the bill came, I was shocked by the cost.
Mike Haykin
2 months ago
These guys were really good. I don't know any of them and I don't usually give an endorsement this positive. They deserve special recognition for their service, communication and attitude. They could give a Master Class in how to provide excellent customer service.
Christopher Sweeney
2 weeks ago
They are the absolute best, they are thorough, will check all your tires, top off your fluids, inform you of everything they find without trying to scam you or make you do anything. They are friendly, informative, caring and have a clean bathroom.
Cooper Loraas
a week ago
In and Out with great service! Tyler,Willy, and Ryan helped me out and gave me some great advice. Appreciate them going the extra mile.
Kash
4 weeks ago
The employees were super friendly, informative and helpful with any advice I needed. I definitely appreciate the help and recommend them. I ll definitely be returning to this location next time.
M Edenholm
a month ago
This Jiffy Lube is great. Michael is super professional and kind. The workers are quick and helpful. I will go here every time.
Lucinda Pogue
3 weeks ago
Your associates at Jiffy Lube was very helpful. Anything I asked to answer it politely and nice and always share the smile. Thank you for having men like that.
Trevor McCoy
5 days ago
Oil change and a show, anyone? Seriously, these guys are great and make me laugh every time I'm in there . It's like a comedy show but in the best of ways. Just like being with the guys.
ms ss
4 days ago
It was first time there they're freindly, quick and fair in terms of price I'll definitely recommend it
Ryan Hust
a week ago
They don't pay their employees what they should all of the workers at the lake City shop deserve more, they do a lot more than what they are payed for,and deserve more compensation.
Marybelle Camacho
7 months ago
I got there right when they opened and I was out of there very quickly. They inspected my car and found other recommendations, which gave me peace of mind. I ve taken my car to other shops in the area and jiffy lube always has a better price. They even cleaned the interior and exterior for free which was amazing.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Hadley Scherer
3 months ago
Everyone was great there! Super speedy service and they were honest about what was in dire shape & needed repairs today, and which things I could hold off on for a bit. Highly recommend!
Markia Gwara
5 months ago
Over the last few years I have developed a trust with this particular Jiffy Lube. I trust them to tell me what I need but not upsell me on stuff I don t. As a result I follow the recommendations they make when they do offer to do additional services. A+ service every time!
Adrian Gomez
4 months ago
I was here when my car was around 60,000 miles and my car was making noise when turning i tell the mechanic it must be the cv joints, axle or boot. He says its not that its transmission fluid since thats the only thing I habent done for my car. I'm at 90 000 miles and the noise is worse and was told by another mechanic it was cv joints and now its worse so I have to pay way more for it since they have to be replaced. Dont trust a jiffy lube mechanic go to other mechanics. Jiffy lube should just stay with liquids
Lorraine Hughes
3 months ago
Ryan at the Lake City Jiffy Lube was very efficient and courteous replacing atail light during a busy time. He made my day. Thanks Ryan.courteous whennrepla edeedethe tail light
Erin Miller
a month ago
I ve always received great service with Jiffy Lube. The guys at this location are especially nice.
Andrew Barker
4 months ago
The service at the Lake City Jiffy Lube was beyond excellent. They were all so kind and efficient, even extra work beyond what was required. Amazing.
Courtney Harris
8 months ago
Best customer service ever!! My car started making some very loud very weird sounds around 5:45pm last night, so I called this Jiffy Lube right before they closed and they were able to get me in first thing this morning! I worked from the lobby for about half an hour before one of the mechanics came over with a big smile and showed me the tiny rock that had gotten wedged somewhere in the brakes/wheel. He was so nice and funny and even rotated my tires and checked my brake pads and fluid! The whole service cost me nothing and he said that if my car was ever making this sound again, to just stop by for a rock removal. :-D I was soooo impressed with how fast and courteous they were and I'll only be coming to this Jiffy Lube for my oil changes and mechanical needs from here on out!!!
ali goli
a week ago
went for a brake pad and rotor change on Friday. The car is now making a squeaking sound while I drive (not just when I brake... all the while I drive)!!!! Brand new rotors and pads were installed.
Austin Faccone
4 months ago
Fast, professional, quality service for an oil change and tune ups. Kudos to Ryan & the team. Ill be back here tor the next one
John Wunderlich
7 months ago
Stopped in last week and staff was friendly quick and efficient. I had previously stopped in and was told that with the synthetic oil I was using it woul d need to be changed at mileage instead of time. I thought the time passed in between warranted a change and they said no we'll see you in X amount of miles. Definitely returned to their business when that occurred.Services: Air & cabin filter replacement, Oil change
Carmie M.
6 years ago
I bought a Groupon before I went in to get my oil changed, but apparently it takes 24hrs for it to post to their system so I had to come back. Which was fine, Stephen was suuuuuper nice. But when I came back, it was a guy named Joshua working, who is a complete douche bag. I had questions and he acted like I was wasting his time and treated me like a dumbass just cuz I'm a woman. Look, I know the basics of oil, I just wanted to make sure about something without damn attitude! Then he tells me I have to pay for the tax, Groupon covers most of it, just not tax. Which is nowhere in the fine print... And I wouldn't have had a problem with it if it weren't for the way Joshua was talking at me.Basically don't come in if Joshua is working, unless you want the world's WORST customer service...!
Gabriel de los Angeles
4 weeks ago
Solid team. Great and easy conversations about vehicles. Knowledgeable about shops in the local area.
Ardelle Swank
a month ago
D Andre was great with quoting prices and services to get me where I needed to be. Always great customer service.Services: Tires, Oil changeServices: Tires, Oil change