Honda of Seattle Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Daniel
3 months ago
I've own three Honda vehicles and have only taken my cars to the dealership for service. The work done is top notch but the interactions with person handling your appointment has been disappointing. For example when I'm waiting while my car is serviced they would communicate with me by calling me instead of coming to the waiting area and talking to me in person. I'm taking my car to a different dealership and hope my experience is better.

  Vicki Tozer
4 weeks ago
I have taken my car into Honda dealerships for service for years, this is BY FAR the highest labor costs I have ever paid for service (yes I know we are in Seattle, I ve also gotten service done at dealerships in California and other locations in the Seattle area). The service on my car seems to be fine but I won t be coming back here again.

  Laura Scott
4 weeks ago
UPDATE: I m raising my review after they addressed my concerns.I had my car towed here for repairs after it was stolen and recovered. After two months of waiting, repairs had NOT been completed when I went to pick it up.Honda of Seattle tried to get me to pay before seeing the car. Luckily I'd gone over the insurance inspection report in detail so when they rattled off the list of repairs, I knew that things I was owed were missing from that list even before I saw the car.When they pulled the car around, it was still full of trash, cigarette butts and duct tape from the thieves even though an interior detail was requested by my insurance inspector. The car was still missing a spare tire even though a replacement tire was requested by my insurance inspector. There is still a gash in the steering wheel. It was upsetting to see my car in that condition again and I had to work hard not to cry while trying to advocate for myself with an all-male team of employees who tried to pretend like they didn't know what I was talking about even as I saw the insurance report I was referencing in front of them.I felt like they were trying to take advantage of the fact that I'm a young woman and admittedly don't know much about car repairs (I drive a Honda, so I haven't had to!) They told me they'd try to 'squeeze me in' for a detail days later and didn't offer a service loaner, only that they wouldn't charge me extra for what was their mistake. I told them I wouldn't take it home in that condition. With the trash and tools still in the back, it was primed to get stolen again. There were hazardous materials that needed proper disposal.Make sure you know your stuff and stick up for yourself, especially if you're a woman. They clearly won't do it for you.

  Pranav Reddy
3 weeks ago
I have taken car to this service after seeing TPMS issue which doesn't go away even after recailbration. I was charged couple of dollars and they told me that tyres that were replaced(after a flat tyre) weren't from honda so you are seeing this issue. When I went to other service center of Honda, they fixed the issue in the system. Definitely one of the worst experiences.

  Mark Lombardi
3 months ago
Our visit today was FANTASTIC. Toni Walker stepped up and made us feel welcome. She answered all our questions, provided outstanding service, and did so with outstanding professionalism.

  Emma Brown
a year ago
I ve been bringing my Civic to Honda of Seattle for service since I bought it. I recently came in for an oil change and to check out an A/C issue. It ended up needing a costly repair and it looked like it wasn t going to be covered under warranty. My service manager Kevin Gonzaga went above and beyond on my behalf to get the repairs covered, saving me a huge repair bill right after Christmas. Plus, he was able to get the issue figured out quickly and I picked my car up the very next day. I m glad I was able to work with Kevin to get my car fixed!Services: Air conditioning, Oil change

  Nayan Sarkar
11 months ago
Recently I took my car for B service and at the time of order I was told that there is a complementary brake inspection with all fluid top ups with B service.. I specifically called out that the breaks are squeaking and requested to check them. It appears that they only changed oil and that s it, although I was told at the time of delivery that everything (including breaks) are absolutely fine.. my car s breaks are still squeaking and clunking which means something wrong..Services: Brakes, Oil change

  Aaron Robinson
a year ago
Friendly service, but I was quoted around 150 for a replacement tire, and when it was time to pay, the tire was suddenly 250. This kind of bait-and-switch business strategy will drive me away from Honda for our next leased vehicleService: TiresService: Tires

  Michael McBride
2 years ago
Very disappointed with this place TWICE now. During a small job, they broke a part in my car, and made me pay for the replacement. Not just that they returned the car filthy. Mud on the mats. Fingerprints all over the window. Scratches on the seat.But I should have known to stay away because several weeks before this, an employee misread the diagnostic and scheduled me to come back for a major repair. When I came back several days later they told me he had misread it and I didn t need anything waste of a trip and a display of gross incompetence.I certainly won t be coming back for a third visit and I recommend you avoid your first.

  Ralph Palmer
a year ago
We had a recall on our 10-year-old Honda Fit. They got us in quickly. The staff we encountered were all pleasant and helpful.

  Shaun Mason
a year ago
Quick friendly service! I had a recall repair done for free and was amazed at how fast they got the repair done! Definitely thinking about going back in the future for oil changes and any service needed.

  Tejasvi Gangaiah
2 years ago
Be careful while getting anything repaired here. They bill you a lot, so do your research and get quotes from other service centers before getting anything repaired here. They charged me a 60$ for just to patch a tire which had a nail. Costco does it for 12$

  Jenna Fields
2 years ago
Nora helped me buy my new car and I am absolutely in love with it! Her energy was incredible and non-pressuring. She allowed me time and space to collect my thoughts and get everything in order before making the tough decision to purchase a new vehicle. If you re looking to buy a used car please ask for Nora if you want the best experience possible!

  Michelle Huynh
2 years ago
Work, while expensive, was fine. My car, however, was finished almost two hours later than they said it would be. Had to just sit there and wait because they kept extending the wait 30 additional minutes over and over. They had my car for over 8 hours! Come here if you want your time wasted.Services: Air & cabin filter replacement, Tires, Wheel alignmentServices: Air & cabin filter replacement, Tires, Wheel alignment

  Chuck McFarland
11 months ago
My service advisor Tyler Smith provided great communication and explanation of the service work being done on my Honda.

  Denny Ly
3 months ago
If you re coming here see Kevin G, knowledgeable, attentive, personable.

  Anthony Ada
a year ago
Thank you CJ and Sage. No BS. Very professional. Made my new truck buying experience effortless and painless. Really went out of their way. Thank you again.

  Josh Smith
3 years ago
Cameron and the folks at the service department know their stuff! Plus, they were very sympathetic to my frustration with my service experience elsewhere and gave me a discount! Will definitely be coming back

  dietbuddha
2 years ago
They are a little pricey, but you get what you pay for. I'm always happy with the quality and level of service provided.

  Peter Makosi
9 months ago
Professional services and friendly staff at affordable prices

  Priscilla Santos
3 years ago
They are always friendly, courteous and eager to help. I have always enjoyed my time with them.

  Baron Saturday
a year ago
They sold me a Honda here.

  ICA TRAVEL CONSULTING
2 years ago
Best place to get a Honda in the Pacific Northwest