Burien Chevrolet Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joe Anderson
3 months ago
Great place to buy a car, service you car and getting parts. We have purchased two cars from Chris, he is a professional and he has a wonderful team. They support our military families and go above and beyond to make our car buying easy. We will always bring our business to Burien Chevrolet.

  Nancy Mathew
5 months ago
Thanks to Larry for making our service experience feel good. His supervision of the job ensured the service was thorough. He is trustworthy.

  Connor
a month ago
Brought a car in for service one time, and have received spam calls and text to schedule follow up service on a regular basis for well over a year. Super annoying

  Shannon Murdock
5 months ago
Had the car in a bay for a month and a half, very uncommunicative and hard to get an update on repairs. Finally came back with an outrageous quote to fix the car's electrical system. One would think that taking a car to the manufacturer would come with some expertese on the specifics of how that car works.

  Mike Sanchez
2 years ago
Worst experience ever! Had to wait two and a half weeks for an appointment to get my power steering pump replaced. Dropped it off for my 8am appointment thy said the job would take about 2and a half hours but they didn't even get to it that day. The next day they called and said that they had a power outage and couldn't get to it until the next week. Didn't hear from them for another week and hence I did they recommended another part and parts and services unrelated to what I was there for. When I told them I couldn't afford anything but the power steering pump they refused to do the work but still charged me almost $180. So after almost month of waiting my truck still needs to be fixed!! If I could give them 0 stars I would!!! Do yourself a favor and go somewhere else, they won't have the part's you need anyway and you will end up waiting for an excessive amount of time and probably be recommended other things you may not need and be overcharged for what you get!! Unless you have another vehicle to use in the meantime you'll be walking!!

  Keith Westlake
9 months ago
Twice now I ve gone in for service there and they ve given the part away that I needed to someone else even though I had a scheduled service a week ahead of time. They re absolutely terrible go to someplace else that ll actually help you out

  Matthew (Dexter)
3 years ago
Was charged for service they didn't do. But they finally got it done and was told they didn't charge me enough for the work they did. Also told I needed another part that I didn't need. Good thing I know about my vehicle and what it takes to get things done. Make sure you watch a youtube video on how the work is done before getting your vehicle worked on. That's how I knew they didn't need the part to get the work done. But the manager was nice enough to not charge me for the extra work. And also found out I had other issues with the vehicle. On the fence about going back to them. But overall they did the work and was kind enough to help me out.

  Michael Majors Jr.
3 years ago
Was given a package service plan for my vehicle. When given the bill, I asked the service technician to show me his work. He performed only 2 of the 12 items on the list. Had to make him lubricate portions of the body. Additionally, once back in the air, I discovered that the drive line, going into the rear-end, was leaking at the seal. He shrugged and said he didn't see that. This place is not a good service shop. I'm waiting to see what management has to say in regards to all this. I took video of the lack of work and I have copies of the different bills they tried to give me. Reported 03/08/21

  Frank Smith
2 years ago
This is a tough one.! Vehicle went in for relatively simple repair. Although they kept me informed of their lack of progress. Took approximately 5 weeks. Plenty of excuses. Also vehicle went in very very clean.!! When it was returned looked like it had been sitting out in the back lot of a dirt parking lot for 5 weeks.

  MLG206
2 years ago
Very hit or miss. The desk staff do what they can to sell you unnecessary stuff at ludicrous prices. One example is trying to sell me a 100 dollar cabin air filter pre tax. Its 15 dollars and takes 30 seconds of work. They'll also show you prices and have you sign before tax is added. Not the hugest deal, but it's also not hard to just calculate the total cost so you arent blindsided when you go to pay. Would be a one star if thier mechanics werent as decent as they are and thier warranty is pretty solid. If you dont get a scummy clerk, it's an okay repair shop. Also, do your research before you go, dont let them sell you unnecessary stuff and make sure if you are trying to cash in on a sale/deal, that they are only doing what's in the deal. They'll tack on extra stuff nonchalantly.

  Kensie Marie
3 years ago
A BIG thank you to Chris for going the extra mile and for the helpfulness in handling my repairs.Knowledge, kindness and patience made for a stress-free experience which people definitely need right now! A+ service!

  hugo torres
a year ago
I make them to remove the tires that I didn t order. In respond they put glue to all 4 valves so the pressure sensors are broken never bring your vehicle to this place

  Joan Twan
2 years ago
Their parts department is very knowledgeable but I do have a concern that perhaps some of their service advisors are not as knowledgeable about their products or fully listen to a customer when either calling in about a concern or dropping in to ask a question about their vehicle. Don't assume the customer knows less.

  Matthew Lindberg
a year ago
Great people, super professional. Contacted me by phone promptly to advise on me on status of vehicle.

  Joanie Boswell
3 years ago
The worst service EVER!! The general manager is not professional and never calls back with a problem that we have with our Tahoe. I do not recommend this dealership at all.

  Simon Gao
3 years ago
Unprofessional. I told them fix every issues of my car covering by insurance. But they did not. I had to pay $2000 by myself after the insurance closed the case.

  Brandon Miller
2 years ago
Burien Chevrolet has great service and the staff is very friendly. They always do a great job in a timely matter.

  quoc nguyen
2 years ago
Good customer service with shuttle service within 5 miles to and back.

  abe taylor
2 years ago
Great place to buy a car, and the service professionals are top notch

  Bryan Lamsen
2 years ago
This company will scam your money that s happen to me

  Mo Bessicks
4 years ago
Great customer service and attention to detail.

  Humberto Vargas
3 years ago
Great staff. Easy and hassle free.

  Steve Lang
3 years ago
My car is still not right 2700.00. Later

  Lisa Sican
5 years ago
Great Customer Service and very quick!

  ken boe
a year ago
Very slow service!!!

  Federico Ramos Puente (Spaniard)
a year ago
Sad and run down

  Nate Schubert jr
5 years ago
Love the staff there

  Tony Tallant
2 years ago
Very friendly!

  Tanisha Mowatt
2 years ago
Super slow

  Victor Nario
a year ago
I got sick of thisMe enferme de esto