Andy's Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Samuel Trundle
10 months ago
This is a true multi-generation family business with a real mechanic. Danny knows cars and has kept my Subaru running great. He is busy but why would you want a mechanic that is not in demand? Reliable troubleshooting at a fair price.

  Joe Choe
11 months ago
So after reading the other reviews, I decided to leave my own review . I had my car fixed by Danny (the old owner, Andy, is no longer alive). Danny found the issue with my car to be a bad alternator, when I asked for an estimate, he stated it would be around $750. I agreed and he was supposed to start working on my car. It was over a week and I decided to call and check the status of my car (I rarely drive since I live in the city). He told me that he hasn t started working on it, but he will soon and he would give me a call.Almost another week later, I call again to check on the status of my car, apparently he had the battery unhooked but still hasn t started replacing my alternator. I have an IIG, and I told him it could be a problem as I may get a lockout on my vehicle. Thankfully he started working on it after I told him that. He calls 2 days later and said he was finished, then he stated that he also replaced two other belts (an ac belt and something else). He stated that they are hard to reach and it was convenient since he was replacing the alternator. My car is an old 2003 Infiniti, and not worth over $3.5k total. All in all, the job was completed and he charged me $1,450. He got the job completed but charged for extra work that I never asked for or never agreed on before hand.

  Raining In Seattle
a year ago
To quote my neighbor, who was also ripped off here, "Once he has your car, Danny (the owner) is a master at finding ways to jack up the price. Then he has your car hostage until you pay."I had a TERRIBLE experience at Andy's at the hands of the now-owner, Danny. (His father, Andy, died a year ago and now Danny runs the shop.) I went in for a timing belt replacement. Quote was $800 - $1,000, "a couple of days" before the car would be ready. Parts were "on hand already".20 days later (!!!) I went to the shop in person, fed up with endless excuses and prepared to have my car towed to a different shop. Final bill: $1,836. And now my car has a set of problems it didn't have when I brought it in.Danny had indeed found numerous ways to jack up the price above and beyond replacing the timing belt... WITHOUT ASKING FOR APPROVAL. He claimed to have changed the "dirty" oil. (I did that myself less than 100 miles ago. It certainly did not need changing again.) He replaced the battery. (!!!!!!! I was not having any battery problems, even in very cold weather.) He "went ahead and did a tuneup." (The car ran very well and did not need a tuneup, only a timing belt replacement at the factory recommended interval.) He replaced the fuel filter because the old one was "filthy." (The fuel filter was less than a year old, the car had no symptoms of fuel starvation and the filter housing is metal so there is no way Danny could have known whether the filter inside was clean or dirty.) He even changed the brake fluid and adjusted the parking brake; what those have to do with a timing belt replacement I can't even begin to imagine. He was about to change the "really dirty" transmission fluid when I showed up in person and stopped him. (It, too, had been changed less than 100 miles prior.)During a heated discussion Danny tried guilt and he tried playing the sympathy card in order to get me to pay for the unapproved and/or unnecessary work... in hindsight, he was performing a well-practiced script; pile on the additional charges and see what he could get away with. He eventually figured out that a) I wasn't about to pay for unauthorized repairs, and b) I know enough about cars and car repair to know when I'm being lied to. Long story short, I left after only paying for the timing belt replacement and two additional repairs that surfaced during the timing belt replacement which I *had* approved.The story doesn't end there. Now my car has a shuddering rattle when in gear at idle, a high-pitched whine comes from the engine at medium engine speeds, the engine/coolant temperature is erratic and the engine smells like burning rubber. (None of these problems existed before Danny "fixed" my car.) I have to take it to another shop to find out what is going on, to have these new problems fixed, and to have a mechanic verify that Danny actually did the work I paid him to do since I have completely lost confidence in his integrity.All in all, I can't possibly recommend this shop to anyone. Make sure you read the Google review by "John Maxey"; his experiences with Danny were nearly identical to mine.Services: General repairs & maintenance, Auto engine tuning, Engine repair, Brakes, Auto maintenance, Battery, Oil change

  Joseph Charbonneau
a year ago
My issue was my head and taillights kept randomly turning on when the car was off and parked, making my battery die whether at home or away. Carter Subaru wanted to replace battery, all lights, and other repairs. These mechanics fixed my issue by watching my car all day then simply tightening my brake pedal. Honest, trustworthy, and didn t charge me! I have used their services ever since.Services: General repairs & maintenance, Brakes, Battery

  Chip Dale
a year ago
Very cozy small business. The mechanic's mom chatted with her friend about growing up in Ethiopia, holiday present ideas, and the friend's dog while I waited. The prices were reasonable, the mechanic worked fast and was very polite, AND when I left, I had a craving for injera

  Maria Clara Campos
3 years ago
Best auto repair shop I've been in Seattle! The owner was really thoughtful and tried his very best to help me with my car. He was the ONLY one in the area to fit me in on short notice. Gave me a buyer's inspection and explained everything to me in simple terms and was really, really nice! I appreciate your service more than you know. Thank you very much! Wish you all the success in the world

  John M.
2 years ago
Avoid this place. Very, very dishonest business practices.I brought my car in for an inspection. I was quoted $70. I got a call a few hours later and they told me the brakes were harder to inspect than he thought because the rears were drum brakes (this is pretty standard for a 2012 economy car) and he had to remove the drum (Again, easy standard, normal and would be included for any basic inspection). He said the plastic splash guard under the car needed to be buttoned up b/c it was hanging down. There was never a "go or no-go" question posed to me and no quote or estimate for any additional work. It just seemed like an update. When I got there to pick it up I was presented with a $284 invoice. I was floored. $88 to secure the splash guard plus $48.88 for "clips" to do this. Just making up numbers...lots of 8s. I seriously couldn't believe it. I was told it was a safety issue and he couldn't allow the car to leave without it. I thought about calling the police, but why waste more time and resources - they'd laugh anyway. He backed the invoice down to $220 then ran my card. He saw how I was just silent and dumbfounded, no bad noise no yelling, just at a loss for any words. He said he'd throw in a free oil change whenever I need it. Later, after I left, he called me and said he'd take another $30 off. At this point all the back pedaling was almost equally as strange as all the fiction. I accepted the $30, again at a loss for words. Do I say thank you for a $190 final total when the agreement was $70?These guys are operating on an old scammer methodology and I feel bad for what I'm sure are countless numbers of people getting scammed that either don't know well enough or don't know how to warn others. BEWARE.

  Bob Card
3 years ago
Andy's was our "go to" shop for our Subarus for years. We moved away, but needed to have repairs on a family member's Subaru and they are as solid as ever. Superb and thorough service, fair pricing, and friendly, thoughtful staff. Bring your car here, you will not be disappointed.

  Daniel Song
3 years ago
They inspected my Ford f150 before I purchased it. I was recommended to go to Andy's by a oil & brake mechanic in the area, telling me that Andy does a "good job".It's a family owned business and every member answered all my questions fully and informatively and did a thorough job with the inspection. I'm returning to them in future.

  Matt Miller
3 years ago
Danny and Andy are one of a kind here in Seattle. They took care of my 2000 Outback wonderfully, answered my onslaught of questions as to what the process was or concerns I had and had my car back to me in no time. If you are looking for a solid mechanic in the area that doesn't overcharge for the work they do, pick Andy's Auto on Aurora.Services: Transmission, Exhaust, General repairs & maintenance

  Amanuel Gebreyohanes
a year ago
Danny the mechanic is truly polite, friendly and professional! He knows how to fix cars.... intelligent and affordable price!!Love this auto shop.

  Nicole Lutz
2 years ago
Thank you so much for taking care of my celica! These guys are your guys! They'll take care of you. Trustworthy and fast care for all your car needs. You guys earned a customer for life. Thank you!

  Matthew Dustrude
3 years ago
Good price, good service.However, after securing my business, the owner made comments, without prompting, regarding politics. He offered his stance on Ilhan Omar, from Minnesota, the first Somali-American woman to hold congressional office. Said she was terrible, that Somalia is a terrible place, and that she is trying to make America like her homeland. He does his work and pays his taxes, and she is a terrible person. Why say this? He sounded hateful, beyond political boundaries, and offered no opinions as to why she was bad other than her race. Definitely lost my business in the future.Service: Oil change

  Ni-Ammun Onyemachi
4 years ago
Andy's Auto repair was very attentive, provided fair pricing & did an Excellent job! I am new to the Seattle area & rest assured that my car isn't going ANYWHERE else for repairs!

  C K
6 months ago
Support small neighborhood family businesses. They accommodated me for a mystery diagnosis and got me going again.

  Albert Schueller
4 years ago
Brought a car in for a pre-sale inspection and was pleased with the care they took going over the car and how well Andy explained any issues with the car. He knows his stuff and is well worth going to

  Jamie Butkowski
8 years ago
Andy and Danny have always been honest with me and almost always get my car fixed the day i bring it in......great to work with a family run local company that has been there 44 years!

  Noah Tannen
8 years ago
Andy's has been working on our car(s) since 1997. They tell you what needs to be done and what can wait. great guys. great work.

  T L
3 years ago
Excellent and quick service! got oil change, 2 filters replaced, wiper replaced, and 15 point check done. 35 years in business.

  Nathan Schweiger
4 years ago
Most honest auto repair I've every encountered. Very affordable as well. I trust them and refer anyone in the area here.

  Lizzie Wratten
2 years ago
I was parallel parking when a terrible squeal started, turns out my break pad had slipped and was rubbing, they got me back on the road the next morning and were so lovely when i was really flustered.Service: BrakesService: Brakes

  Sophia
2 weeks ago
Wouldn't go anywhere else.

  Colin Poff
4 years ago
Replaced my axle for a very fair price. Honest guys and a good local shop.

  Ben
2 years ago
Andy & his team do excellent job always. Very honest & friendly.

  Rae Sailus
a year ago
These guys are awesome. Not too expensive , and upfront.Services: General repairs & maintenance, Vehicle Inspection, Auto maintenance, Oil changeServices: General repairs & maintenance, Vehicle Inspection, Auto maintenance, Oil change

  Ronald Peterson
2 years ago
Honest mechanics are hard to find. Andy's Auto is one of them.

  Jeanette Grava
6 years ago
Super friendly and helpful. family owned. Do good work.

  Mark Goetsch
6 years ago
Andy and his son Danny are transparent and fair.

  David Baggett
4 years ago
Best I can tell, a good honest mechanic

  james clark
a year ago
Terrific, fair, smartServices: Auto engine diagnostic, Auto engine tuningServices: Auto engine diagnostic, Auto engine tuning