Ace Auto Repair & Tire Pros

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Pasha Beresnev
a month ago
Would highly recommend! I went here to do diagnostics on my electrical system since it didn t start and I was recommended to get a new alternator at an auto parts store. They were able to reply to me the next morning after emailing them and get me in the following day. They did a thorough diagnostic and got the car tuned after not driving it for a while. They also confirmed it only needed a battery and explained that sometimes the reading on tests at stores can be wrong. I was also grateful for them getting it all done that day and texting and emailing their service report and letting me contact them when it was convenient after. I also enjoyed chatting with everyone there and they gave me some nice tips as I told them I m planning to sell the car after. Would definitely come back!

  Eliud Akama
a week ago
I recently brought my aging Honda Accord to ACE for an oil change and diagnostics, and I must say, I was thoroughly impressed by their service. The team conducted a comprehensive assessment, providing me with a detailed report at no cost, and offered valuable advice. Their professionalism and attention to detail exceeded my expectations.

  Ajay Salpekar
2 days ago
We were delighted to learn that because we bought our tires at this Ace location, they were able to do a quick repair on a slow leak for no charge. Huge points for a well-operated, local tire shop. Would absolutely consider buying our next set of tires there because of the proximity and quick service.

  Benjamin Lentz
a month ago
Ace has been and will continue to be my top choice when it comes to getting my car serviced.They give clear and concise communications as to what & when they can do and are friendly, helpful, and experts. They always deliver on needed repairs & give recommendations of other repairs with no pressure and allow me the choice of what I need to do on my vehicle.Pros indeed, strongly recommended.

  Colin Hayes
3 months ago
I was introduced to Ace Auto Repair & Tire Pros by a gentleman selling his car, who had it regularly serviced by them, and I thought it best to have them perform a "tune up". They did a great job, and identified some things that needed tending to, prior to gifting it to my daughter. The Ace Auto Repair & Tire Pros team is very thorough, and it's great that they share their findings on line as this helps to move things along faster.I also found it great that their offices and garages are kept so clean - I've never felt good about leaving a car in the hands of a repair shop where things weren't kept all that tidy.I would very strongly recommend Ace Auto Repair & Tire Pros.Dave and Paul there were great and made my daughter's experience with onboarding her "new" car a great experience for sure. I'm confident that she'll check in with them again once she's back in Seattle permanently.

  Paige Wilkerson
a month ago
I had to have my Hyundai Tucson towed into the shop at the last minute for rear axle damage and the tan at Ace Auto repair was super accommodating. I mostly worked with Trevor, who was very helpful through the whole process, including working with insurance and keeping me in the loop about timelines. I would absolutely use this shop again.

  Tiki Tonga
a week ago
It is with a sad heart that I am writing this report. I have been with Ace Auto for a while now. They ve always been very accommodating, great to work with, speedy. However, my last couple of times, haven t been quite so much. So buckle up for the story.Someone tried to steal my car a little over a year ago. Even with full insurance involvement, I ended up paying $1600 out of pocket. I was confused, not really understanding how that came to be, but wanted to trust the process.Flash forward and it happens again. Albeit, with a lot less damage. So I take it in, and they say great, they ll do a courtesy inspection and send out the report. The report spoke to the torn up ignition, the broken window and then other things like bulbs out, some dings. But also, that my front pistons had seized and they recommended replacement of front brakes due to the calipers being locked.I called and got the following quotes: $651 and change for the steering, $660 and change for the window replacement and a loose estimate of $1800-$2000 for the front brake work. Having learned my lesson from last time, I was clear to say, this is the TOTAL estimate, yes? Yes, confirmed.I d just gotten my brakes done within the last year so I took that off their list so I could take it up with my brake guy. I said go ahead with the steering fix and window. I then called a reco from my brake guy who will replace the window for $300. Ok, so we are off to a bad start on this pricing issue.The steering is fixed and now my bill is $890 (w/tax). Here s my problem: there are always gotchas in their invoicing. I was told the inspection was a courtesy, but the invoice says the courtesy inspection was free, but that there was a 2nd theft inspection, that cost $99.98. Then there are these odd add-ons of shop supplies and a charge for using a payment method other than cash. I was told the shop supplies was their charging me use of their tools. Huh??I m a single mom of two who was paying this out of pocket. The communication here is completely full of holes, and you will pay. After discussing this with Trevor, he provided a $40 discount, on an $800+ bill. Be warned, read everything over before you sign anything. I d signed my car in, only to find it was actually an authorization of the theft inspection charge. Even though it wasn t presented to me that way. They are not at all transparent with the charges they ll impose on you.My advice: shop around. If you do decide to go here, always ask for EVERYTHING in writing before the repair work and not just a verbal which comes from the call-them-with-questions off the condition report. Full estimates, not just bits and parts, which is what they will tell you, thinking you ll be paying one price and finding out it s quite a bit more in the end because they only quoted 1 component of the full bill.And my brakes? My brake guy said they were just fine and well over 60%. He tested the calipers and they were fine & functioning.And yes, Trevor used the doctor analogy on me. So no need to talk to that, Dave. And I know you'll ask, so this is Alisa M.Update: I got my car back and the steering wheel is rubbing against the steering column and the steering wheel was put back on lopsided. Sigh, I will have to take time out of my day to go back to get this fix finished correctly.Update: Dave- I wrote my review to be fair and factual. Your response was, well, bonkers. Full of fabrications, accusations and fiction. I'm truly sorry this went south, so fast and that constructive criticism could not be received in a professional manner. I wish you the best of luck.

  Elizabeth Bonner
3 months ago
What a great shop. Guys at the front desk are super personable and remembered me after only one visit. Went in to get a tire repaired and was told they could get to it the next day. To my pleasure and surprise they called me later that day. I've been going to a different shop for general auto maintenance but the kindness and care the staff paid me forces me to consider switching mechanics. Big thanks to the guys at Ace!

  David Melton
2 months ago
Fantastic service by the team at Ace. A very detailed, pics included, estimate of what was discovered during the diagnostic phase. I am sure each situation is different, but they were able to get all the repairs done (full brake job, rotors, pads, tune-up, etc.) completed in a day. Great experience all around!

  Shark Bait
2 weeks ago
These guys are the best. I trust them with all of our vehicles. I have been servicing here since 2018! Thank you Dave and Trevor!

  Max Marber
2 months ago
Dave and his team did an amazing job fixing my car and was able to return it within 36 hours. I ve used Ace several times now and will definitely be going back in the future if needed.

  CHELSKO
6 months ago
100/10 WOULD RECOMMEND!!!I recently had the pleasure of visiting Ace, and I can't say enough good things about them. From start to finish, their service was exceptional.First and foremost, their honesty truly stands out. They provided a thorough assessment of my vehicle's needs and gave me a clear breakdown of the necessary repairs. There were no hidden costs or surprises, and they only recommended what was genuinely required.The speed at which they handled the repairs was remarkable. They not only completed the work in record time, but they also communicated with me throughout the process. Their level of transparency and fast communication was a breath of fresh air in the auto industry.What really set this shop apart was their commitment to going above and beyond. They didn't just fix the issues I came in for; they also conducted a complimentary check of other vital components.I can't recommend Ace enough. Their honesty, speed, and dedication to exceeding customer expectations make them a five-star establishment in my book. If you want a shop that truly cares about your vehicle and your peace of mind, look no further!

  Jonathan Colwell
9 months ago
Just returned from a 7700 mile road trip across North America and back with zero issues. Glad I had Ace change the Oil and run a trip check so I could be confident setting out on my journey. I just had to keep filling the tank.

  Christine Smithberg
2 months ago
Great shop! Have been here twice for different things and both times were easy. Everyone I spoke to was helpful, explained the issues to me and make me feel comfortable. Went out of my way to go here and am glad I did!

  Emily Cavish
3 weeks ago
Ace Auto Repair & Tire Pros is the place to go! They were able to get me in right away and the repairs were completed very quickly! They always have very friendly and helpful service, no complaints at all!

  Lisa Watanabe
3 months ago
We discovered a bulge on the side of a tire 3 days before Christmas. Our daughter was flying in the next day and planned to show a first-time visitor around our beautiful Pacific Northwest. Thank you to the friendly folks at Ace for fitting us into their busy schedule!

  brian elich
a month ago
Dave made everything extremely easy. I called in with questions. He gave me possible solutions. When I arrived he was friendly, easy to work with, and helpful. Was able n and out quickly.

  Thomas Rothvoss
3 months ago
Had a screw in my front tire and these guys fixed it for me. Friendly staff. Very reasonably priced. Will definitely come here again.

  Evan
5 months ago
The guys are real angels here. I was up in Seattle for a trip when I needed a replacement on real short notice and they went out of their way to get it done even faster, "so I could get back to enjoying my stay." They did NOT need to do that but they did, completely out of kindness. Brilliant workServices: Tires, General repairs & maintenance, Vehicle Inspection, Auto tire replacement, Vehicle safety inspection, Auto maintenanceServices: Tires, General repairs & maintenance, Vehicle Inspection, Auto tire replacement, Vehicle safety inspection, Auto maintenance

  Catherine Clifford
a month ago
This was my second time having work done by Ace Auto Repair & Tire Pros. Both times communication was great, I was given clear information and I felt that the cost was very reasonable. They are my go to for things tire related.

  Kevin Monahan
6 days ago
This shop is awesome. I ve bought several tires for several vehicles here. Quick service, knowledgeable and friendly staff.

  Jake O
3 months ago
Great shop, brought in for a tire patch and they got it back in a few hours. Responsive staff and friendly front desk. Thorough inspection with pictures but no pressure/upselling. Earned my trust!

  Jon Karschney
2 months ago
Ace Auto Repair came through for me when I was in a pinch. The mechanic did a wonderful job resolving all of the issues in a timely way and was able to get me back on the road. Thanks for everything and doing such a wonderful job!

  Sandra Allen
7 months ago
I have a 2003 Jeep Grand Cherokee that had many issues since it hadn t been serviced in a long time. I found Ace, because they were recommended by someone who did not fix Jeeps.I checked out other places, but no one had as many high ratings and they did not disappoint. They assessed the issues quickly, gave me a reasonable estimate and completed the work well ahead of the original estimates.The staff is respectful, efficient and helpful. Great company and great service.Services: Air & cabin filter replacement, A/C system repair, Brakes, Air conditioning, Oil change

  Steve
3 months ago
This shop is TREMENDOUS!! Trevor and Paul are very personable, professional, and highly qualified to take care of your auto needs. I highly recommend due to extremel fair pricing & quality service. The only potential problem for some is that Paul is a Cowboys fan. Trevor, however, is a very cool 12th man of the Seattle Seahawks!!

  Lori Stone
3 months ago
My car was stolen back in November 2023. It was at another repair shop for 4 weeks. Ace auto repair did the final repairs. Great customer service. Will definitely return in the future for repairs etc.

  Francisco Kulyckyj
5 months ago
Had a great experience at Ace Auto, staff was knowledgeable and friendly throughout the entire experience. They went above and beyond to help diagnose and solve my car issues, definitely coming back whenever I need car work done!

  David Perk
2 months ago
Really appreciate the thorough inspections, exceptionally clear communication and solid work I've received on two different vehicles from the crew at Ace!

  Cameron Weiss
8 months ago
Had an overall great experience with Ace Auto. Brought in a 2012 RAV4, they were able to fix the AC, as well as do some maintenance on the car. They were communicative and open around price and urgency of repairs. The front desk workers were very knowledgeable on the repairs being done, while also being very friendly and easy to talk to. Had such a good experience that I brought in my 2018 Subaru crosstrek the same week, and had the same experience again with oil change as well as due maintenance on the car (60k mile mark).Knowledgeable, up front, and personable. Reasonable schedule (not crazy backed up) and got things done quickly (all within a day for both cars and numerous repairs). Would recommend to friends family and the community. Thanks Ace.

  Ana Paula Santos Lima
a month ago
Everyone at Ace was amazing, super efficient and only did what I asked for. I will definitely take my car back there.