"Doctor" Don's Automotive

4.6 (63)

  1136 NW 50th St, Seattle, WA 98107
  (206) 783-6303
  doctordonsautomotive.com
  Claimed

Auto repair shop Auto electrical service Brake shop Diesel engine repair service Tire shop Truck repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eric Matza
4 months ago
These guys are great! It was a random towing experience that led us to them. Even though we were not existing customers, they were understanding and kind about leaving our car so suddenly. They're very effective communicators, do good work, and even went so far as to apply a AAA discount that I had forgotten to tell them about initially retroactively against my next job with them. I highly recommend "Doctor" Don's!

  Bret Bunich
2 months ago
The people here not only do great work, but they get it done quickly for a good price, and they're friendly too. It's awesome having a mechanic you can trust so close by.

  Tracy K Franks
4 years ago
I had the pleasure of taking my 2014 Volt to Doctor Don s and experience first hand what a class act Ric and his crew are. They took exceptional care of my car when it was in the shop. I really feel that I received excellent value for what I paid and the work which was performed. Doctor Don s has been serving the Ballard for years and community if fortunate to have this successful, family owned business in their back yard. Doctor Don s techs can do it all; old & new, foreign & domestic, gas & hybrid! Don t hesitate to take your auto to Doctor Don s for your next routine maintenance or emergency.

  Abigail Caraballo
4 years ago
Took my 2009 dodge challenger and they did an amazing job. Great employees and they took good care of my car after many bad experiences with dealership mechanics. They will be my to go guys for life.

  Joshua Lynch
6 months ago
I had a time constraint and needed an oil change same day. He was very accommodating with my schedule/urgency and even came to my house to service the car.

  Meghan Townsend
a year ago
I RARELY write reviews, but I felt compelled to write about the amazing service I received at Dr. Don's. My car has been having an issue for several months, and I had previously brought it to a transmission specialist. That place ran a diagnostic said they couldn't find an issue. Thinking I had ruled out a transmission issue, I brought it into Dr. Don's, who had appointments available within the week. After bringing it in, they called back and described the exact issue and that it had to do with my transmission. (Unbelievable that the first shop couldn't figure it out, but that's a separate story.) Because the fix required a transmission specialist, they recommended some places to take my car and said they weren't going to charge me a thing for their time! I will 100% be bringing my car back to Dr. Don's for service in the future, I very much appreciate their honesty and care for customers.Service: Auto engine diagnostic

  blake
11 months ago
It's hard to find a decent diesel mechanic!Rick knows his craft well and really cares about helping you get to the root cause of your problem. After he fixed several issues, we talked extensively about modding my Land Cruiser and he pointed me to welders/other shops that were reputable.I'm super loyal, won't go elsewhereServices: Auto engine diagnostic, Auto engine tuning, Engine repair, Transmission repair, Auto maintenance

  Chiliboom
a year ago
Seemed to do good work. Most of what I got done was fluid flushes so wouldn't notice much change in vehicle. Only reason wasn't a 5 star is that some of the work/parts replaced they didn't call ahead of time to let me know they were needed or that they were replacing. I had to call to get an update on my vehicle otherwise wasn't sure they'd haven't let me know it was ready or that they were still keeping it. I'm not against going back for other services but I, personally, may check out other places. They have a lot of good reviews and were friendly. Check them out for yourself.

  Curtis Nelson
a year ago
Terrible experience. Just terrible. Went in with a camshaft sensor code that persisted after I installed a new sensor. I told them this but the guy who wrote the order didn't note it. So what did they do? Diagnose a new camshaft sensor that wasn't the problem. Then they didn't call me because the second guy couldn't read the first guy's handwriting. They wasted my time and shamelessly charged me $175 for fixing nothing without even an apology. So I installed a new alternator myself for $140 and fixed the problem.Service: Auto engine diagnostic

  Dan Hanes
2 years ago
I'm not one to leave reviews, when I do they're usually bad but this place is absolutely top notch! I called several shops and dealerships and found that they were either bothered by my need for service or couldn't get to it for at least a week or 2. I finally called, what will always be my first call in the future, and was told they would try their best to get to my vehicle tomorrow. Considering it was afternoon I found it reasonable to have my truck towed to Doctor Don's. They did try to get to it the next day, they succeeded and successful in what I asked them to do. Unfortunately more work was needed than what was asked. I do 99.9% of my own maintenance and they understood this. Being that it was Friday now and they don't work weekends they let me finish the work in their lot myself over the weekend. I can't think of any other business that would be so generous and allow that to happen when they could have said no, forced me to let them do the work or pay to tow my truck elsewhere. They saved me several hundred dollars this way. Let me pay it forward and say to anyone reading this please trust this shop to do your work as they are fantastic. Thanks guys!Services: Electrical repair, Auto engine diagnostic

  Steven Mccadden
a month ago
Knowable and reasonable. Worked on my diesel engine

  Serina Goodrick
3 years ago
Love their late night drop off. I ve been taking my car here for years and it s always been a super smooth process. With my work hours I ve never met with anyone in the shop in person but have had good experiences over the phone. Up front about pricing and honest when some services aren t really needed yet or at all.

  Andrea Lockett
7 years ago
Dr. Don's puts me at ease when I need repairs done on my car. My experience with them has always been positive. They're very kind and most importantly, honest as far as price quoting and prioritizing what needs to be done ASAP versus what can wait for a few months. Highly recommend...

  Michael Dwyer
2 years ago
I brought them a problem car, and any garage would have been right to turn me away -- many did.But the crew at Don's did their best with it, and got a collector's car back on the road, fixed the *clunk*, pointed out what problems are coming down the pike, and made me VERY happy.I paid them quite a bit. I don't feel I ever really got an estimate, but they gave me plenty of opportunities to bail out, and we knew it was going to be laborious. I would have liked a little more interaction with them versus the pay-no-attention-to-the-mechanic-behind-the-curtain act, but that could be explained by COVID protocols.All in all, they've certainly earned my repeat visit... assuming of course they ever want to see me or my car again.

  Leif Jackson
3 years ago
I have a small remodeling company, and Dr. Don's is the only place I will have my fleet trucks repaired or serviced. You get what you pay for, and at Dr. Don's, you get quality work done right THE FIRST TIME, and they stand behind it.They communicate well, and let us know if there are options for how to deal with an issue. I always leave feeling like I was treated fairly, and that my repair was done well.I think auto repair businesses generally receive more complaints than most industries. I know, remodeling is the same way. Dr. Don's is the exception to that rule.

  Deewayn Davis
2 years ago
Kept me informed of all that they were doing for my vehicle. Totally transparent. Trustworthy, fast and friendly service with reasonable pricing. I will go to Dr. Don's Automotive for all my vehicle maintenance needs and recommend them to others.

  Lynne DeLano
4 years ago
Ric and his staff at Doctor Don s were awesome! They assisted me in getting my RV going again after it s main battery died. The service was exceptional as was their friendliness and professionalism! Best service ever!!

  Andi Lucas
7 years ago
I have total peace of mind when I take my car to Dr. Don's Automotive. I know that Ric Heideger and his incredible staff will take great care of my vehicle and provide honest service. I trust Ric and his wealth of knowledge about auto mechanics, and I know that my 13-year-old car is in good hands at Dr. Don's. I wouldn't trust my car anywhere else!

  Brad Mitchell
5 months ago
These guys took care of my old Mitsubishi Delica.

  Barbara Rosser
4 years ago
Have know the owner of Doctor Don's for many years. I'm very happy with the work that has been done on my family's 4 cars. Very honest & trustworthy.

  Treahisatree
a year ago
They overcharged me for diagnostics 280 for diagnostics is insane and ridiculous. They never even told me ahead of time I would be charged for diagnosis or how much it would be. I'm never coming here again.Service: Auto engine diagnosticService: Auto engine diagnostic

  Bill Stanton
8 months ago
They tell you like it is.Hard working bunch.Continually meets schedule.Thanks guys!

  Nicholas Henry
a year ago
They were amazing, skillful and flexible with how they approached solving the issues with my jeep.

  Jason Johnson-Yurchak
a year ago
Rick has been fantastic to work with and always looking out for me when doing repairs.

  David Regula
9 months ago
This shop is equipped with high quality technicians, high-quality diagnostic tools and high-quality ethics. That is the reason why they are so busy.

  Kat Harttrup
9 years ago
These are my go-to guys, I have been taking my clients' and my own cars here for over a decade. They will not hard sell you or give you a line of BS about repairs you don't really need. A+

  Juliette Kelley
a year ago
Got DaffyDill's transmission fluid completely flushed. Properly.Thank you gents for keeping her a happy girl!

  Brian Boese
4 years ago
Havent had alot of work done here, but on the occasions that I have, Always helpful, honest and have provided good service, referrals and advice.

  Shelly Dawn Early
6 years ago
They helped me out and went out of their way. I highly recommend these guys. Their work ethics are rare and much appreciated.

  Adrian Ronsse
3 years ago
Good honest service. Mike asked my pronouns when I first got work done, which was really thoughtful and nice.

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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