My Auto Works

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cuurtizz
a month ago
I was looking for an honest auto shop and I found it at My Auto Works. My vehicle broke down and I had it towed to My Auto. The fix was relatively easy, and My Auto didn't even charge me for their service. They could have easily told me something different and charged me a lot of money. I'm so grateful for their integrity. Great job, great team and most important, honest service. Thanks so much!

  Garry Payne
a month ago
Roland, Jack and the rest of the team are just fantastic! Capable, friendly, and priced right. My Auto is a delight to work with! Like anybody, however, I don t really want to see them anytime soon! Ha! And I shouldn t have to, as they keep my vehicles running just fine. A great company.

  Allen Hutchison
3 months ago
Incredible honesty and quality and speed. Had a successful repair in Nov 2022 with a pleasant experience that impressed then. Then the same car had similar trouble 14 months later (earlier this month) so I took it back in. Turns out it was a part failure from the Nov 2022 repair. My Auto Works identified the issue as a warranty issue and repaired it straight away, and we didn't pay a dime. It was incredible service and truthful for what the issue was. They took it upon themselves to work out the finances with the part manufacturer rather than with me. Kudos to them!

  Ex Plore RG
8 months ago
What a great find. These guys are family owned and really act like they care about you and your car. Their prices were even better than Gaynor s. Thanks for getting our cars in for service and working with us on timing. We will definitely going back for all work on our Acuras. You have won our loyalty! Even coffee when you wait and good internet speed to get some work done!

  emily ward
3 months ago
I brought my jeep in for a 100k+ service and a few other repairs and I can not say enough how impressed I was with the communication, friendliness, and quality about this place! I am no car whiz by any means and it is nice to feel comfort in the fact that I know these guys will not nickel and dime me or take advantage of my lack of knowledge when it comes to vehicle repairs. If it needs to be done, they'll tell you, if it can wait, they'll tell you! You guys are awesome, keep up the good work! :)

  Jacob a.k.a Tal Miles (Tal)
2 months ago
Incredible experience with My Auto Works! I had just moved into town looking for a trusty local mechanic and I am so glad I found Jack and the crew at My Auto. Prices were nearly half of the next closest competitor for the same service. They did a great job with my car s regular scheduled maintenance and I look forward to working with My Auto again for any of my car s needs.

  Nicole Corpuz
5 months ago
The team at My Auto Works was fantastic. Nick communicated through every step of my repair and was up front about everything. There was another staff member who picked me up I did not catch his name but he was friendly and professional. I 10/10 recommend My Auto Works I will continue to take my vehicles there when maintenance is needed.

  Phyllis Barney
5 months ago
My Auto Works provided us with excellent service. They went above and beyond when it came to first diagnosing, then repairing, what went wrong with the car we were preparing to drive across the country. They went the extra step to look beyond the immediate problem and to examine everything about the car, which ensured that when we got in and drove it 3200 miles in 6 days, we were confident that it would not just make it, but also serve us well, which it did. I really appreciated the care the team showed, and the expertise of the technician that worked on the car. In the worst possible circumstances, this was the best possible experience. My Auto Works is a shop of great people who really care about and own what they do.Services: Auto engine diagnostic, Oil change

  Faith D.
4 months ago
I saw other reviews online from people in my area so I decided to give this place a try. With a strict budget to work with along with hectic work schedule, My Auto Works really made the whole experience straightforward and simpler than expected. They worked with me around my busy schedule. They were forthcoming about what needs to be done now vs in the near future. But the thing I love most is the TRANSPARENCY & COMMUNICATION! Those two simple, yet hard to find, traits are the reasons why I will be back in the very near future for the rest of my auto needs!

  Michelle Gillespie
3 months ago
Once again grateful for My Auto Works for doing a great job advising us on what needs to be done to our 2006 MDX ..fix it or buy another vehicle. They weren t just trying to get our money, they really want our business for all our vehicles. We truly appreciate their thoroughness and commitment!

  Darlene Kalawe
3 months ago
The entire staff was very accommodating and thorough. We took advantage of the shuttle service, they explained the repairs needed in a way we could understand and were honest and upfront about what needed to be done. We will definitely be going back for future car repairs and maintenance.

  Nate Myers
3 months ago
Nick & Jack have great customer service. The mechanics that do the work are meticulously. I have not had to take my 2015 Durango for many issues but my auto has earned my business for my personal vehicles. Did I mention you get a small bag of candy.

  Matthew Ferreira
3 months ago
Took my vehicle for a repair that left my car standing still. Thanks to My Auto Works, my car is back on the road perfectly working. I think I may have found a forever mechanic. Thank-you Jack and everyone down at the shop that brought my car back to life!

  Gabe Page
5 months ago
My auto works has always been there for me when I needed them the most. I ve never had more trust in a shop than at my auto works, they always treat me and everyone I refer with the upmost care and respect. Fair prices and will take care of you even to their detriment, to ensure a care free experience. Can t give enough credit to these kind gentlemen, especially Jack. If you are in the area don t think twice!Services: Electrical repair, Steering & suspension repair, Brakes, Brake service & repair

  Randy and Shannon Brown
5 months ago
We have brought in several vehicles now for routine maintenance and to service problems that have occurred. The staff and service were excellent every time. I greatly appreciate the respect they gave me as a woman, they are knowledgeable, and take the time to make sure the work is done well at a fair price.

  Britton Ransford
6 months ago
New to town and needed a quick service. Gave My Auto Works a try, as they re family owned, and couldn t have had a better experience. They quickly got my car in and out of the shop, provided timely updates along the way, were very transparent and Nick in the Ridgefield shop kept me up to speed on everything. It s clear they care about their customers and thoroughly pride themselves on taking extremely good care of their customers vehicles. I ll be back for all my auto needs.

  Trudy Inman
a month ago
I am a single woman and I don't know much about cars but I had to get my front brakes done and this company was very straight with me and the price was reasonable. I will definitely be back!

  Jocelyn L. Barbaza
6 months ago
I think I might have finally found an honest car repair company who really care about doing the right thing. They took the time to really figure out why my brake light keeps going out. Other big name repair shops and even Hyundai techs just recommend the catch-all, expensive, non-solution of replacing the entire part. I knew that was not the problem because light was out again soon after part was replaced at another shop. Jack at My Auto Works was extremely helpful from scheduling to patiently explaining all the work done.Services: Electrical repair, Oil change

  Richard Scheu
7 months ago
The team at My Auro Works, is the best group of mechanics you will find anywhere! You never know how good a garage is until you have a problem.From Jack the owner to Eric the manager their first concern is that you are happy with the work done on your vehicle. In my case an older truck with a fuel problem, they thought is was fixed when they first gave back to me, it wasn t. I called them and explained that is was doing the same thing I first took it in there for. They picked the truck up at my house, spent countless hours finding the problem, kept me informed as to what had to be done, called when it was ready, I asked them what I owed, Jack the owner just handed me the keys and said sorry it took so long.Having owned a garage at one time, I can tell you, they go far beyond where they need to go to please a customer !They are the best I ve ever seen in the automotive business !Services: Air & cabin filter replacement, Electrical, Auto engine diagnostic, Wheel alignment

  K M
8 months ago
Excellent, honest, decent priced, fast service! I'm so happy with my car and the work you did fixing the leak then going above and beyond cleaning and drying out the carpet. My car runs 100 percent better after cleaning out the carbon by performing the induction service! I really appreciate your honesty after being bamboozled by the dealership! Thank you again, and I'll be back for future oil changes and anything else my car needs in the future.Services: Electrical repair, Auto engine diagnostic, Air conditioning

  Travis Woods
4 days ago
My wife and I have been taking our vehicles here for for a few years and have had 0 complaints. I took my TRX (which is my dream vehicle that i am super OCD about) here for the 6,000 mile checkup since they are certified to do this work to maintain my factory warranty. They are very reasonably priced and the quality of work that I've noticed so far has been great. They are very professional, friendly and prompt. There aren't many honest mechanic shops around but I can say I trust this shop completely!

  John J Vogel
7 months ago
My Auto Works is by far one of the most superior auto shops I've ever been to. We took our Expedition in for a check before driving from Washington State, to North Carolina. The report of recommendations was thorough and thoughtful. When I told Nick what we didn't want to be worked on, he was incredibly respectful and professional and didn't try to upsell like a JiffyLube. At the same time, we heard his "absolute" recommendations and we were sold and glad we had it done. This is our 3rd time here from another state and each appointment has been an outstanding experience. Thank you My Auto Works!!

  Mary Ellen Cline
6 months ago
Without thought, I placed my drivers license card in the CD slot for quick access. Without hesitation, the unit gobbled up my license. That had not happened with other larger cards. Long story short, since I needed to have my license in hand for ID purposes, I immediately headed for My Auto Works.Nick and Victor saw my distress and worked me in between other jobs that were in progress.Victor ended up, taking out the CD unit from the dashboard, captured my license and replaced the unit. The whole ordeal was handled within a half hour. Needless to say, I was very grateful and happy to pay whatever. Thank you guys for saving an old woman in distress.

  Greg Young
7 months ago
Great people! Honest too. New to the area - needed a mechanic - a different, big local shop too busy and honestly not very welcoming. Jack and Nick at My Auto Works were both so helpful and informative. I ll be back.Services: Transmission, Auto engine diagnostic, Brake service & repairServices: Transmission, Auto engine diagnostic, Brake service & repair

  Larry Martin
3 months ago
I feel I have finally found an Auto Shop I would be comfortable recommending. I haven t had a great deal of interaction with them but I did find them to be friendly, knowledgeable, honest and trustworthy.

  Kathy Fisher
2 weeks ago
I thought this was going to be an honest mechanic they sure talk a good talk but this place is shady the mechanic diagnosed my car spent .5 hours charged me 572.00 and told me it would cost 13,000 to fix my car

  Marshall Lindberg
a month ago
I was well informed, and they took care to make sure I was going to have a well running vehicle when it left their lot. Went above my expectations! Highly recommend!

  Mihai Banulescu
6 months ago
Really incredible experience. I broke down at a gas station which recommended them, and got towed there.Stellar communication, positivity, fair pricing, shuttle ride to my Airbnb, clean and attractive spaces.

  Lorien and Eric Hebner
9 months ago
My 2006 Honda Civic is definitely an old lady so she makes a lot of noises, but there was a new noise that I found pretty concerning so I endeavored to find a mechanic to take a look. My cousin, who s a mechanic, recommended My Auto Works. This was hands down the best car maintenance experience I ve ever had. They found the problem, which was pretty expensive, and found a few other issues as well. Gave me a price breakdown by order of importance, and recommendations on how to decide what to fix now and what could wait. They completed the work, but noticed there was still a problem. They worked until they figured it out and gave me a discount because they hadn t noticed it up front. I m a woman and didn t feel like I got talked down to or condescended to. I will absolutely go back and will recommend them to all my friends.

  Scott Flury
4 months ago
Did a fantastic job for me. Was done on time and at quoted price. I highly recommend My Auto Works.