O'Reilly Auto Parts Distribution Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Frank McMahon
2 months ago
Horrible working environment! Worked there from May of '23 to September of '23 as a City Counter Delivery Driver delivering parts to the Retail Stores. Ended up walking off the job after a Manager tried to write me up for being late on my deliveries even though it was the Pickers fault that I was late, and then being threatened with violence from a Dock Worker. Delivery schedules were so tight regularly working 8-10 hours with no breaks and a 1/2 hr. lunch. The unrealistic expectation was to deliver and unload in 5 minutes to each Store which made you late every day to the Stores being delivered! Management would hold you responsible for being late for deliveries even though it was the Pickers that were late to get the parts to the Dock. The environment on the Loading Dock was hostile and Management was ineffective in improving morale on the Dock as Driver complaints were ignored. Has a ridiculous rule of not being able to have water to drink in the cab of the truck. This is the worst job held in 5 decades of working!

  Evangeline Clay
11 months ago
If you're picking up go all the way around the back of the building To the will call Glass doors with stairs going up to it.. I made phone calls ahead of time was fast and easy loading... If you're not Delivering don't go in the doors in the front door says ring a bell 1st... That's where I went 1st and I was let in the door buy another employee stepped halfway through to a guy with a crazy mask saying go back outside and ring the Door And then come back inside... Exaclideas disease! ... but he did offer free coffee lol.. for that you get 4 lol

  BB Jon
5 months ago
Perfect place for delivering a load! I came here the day before, and they've been taking care of it. You can have an overnight parking here, as long as you park the designated area where the drop trailers are. I'll definitely be doing deliveries again here!!!

  Bryan Estrada
6 months ago
Tamera is the absolute worst customer service representative ever definitely should consider working at a dmv with that terrible attitude. I was just calling to confirm a part being at this facility, and she directed me to go to my local O'Reilly and ask them. I had told her that I already did that and that I was double checking before I drove 67 miles one way. Asked her if she could check and she gave me a long pause before she said no "we have the same system as they do" were her exact words. Then why can't you look it up like they did? She gave me the impression of someone that is rude and lazy unwilling to help loyal and returning customer. Very unfortunate to see this place have someone like this in the service department.

  Hyper Sports
2 years ago
I have ordered parts with this company for a long while. But This was my 1st time at this distribution center. I m deciding if I should start doing car spotting and even enter in the car show event that O Reilly Auto Parts holds on their property and it s a pretty big property.Thanks Team O Reilly Auto Parts Distribution Center for holding this event !Revised Jan 2022Checkout my Instagram channel Sports_Hyper for some cool looking rides.Thank You !!

  Yuri Perez
11 months ago
they would be fine sometime but now the delay is. a lot I'm at the door want 10 am. and they don't download. questions and why. and they say that they are in the lunch hour. definitely. do not work. too stressful to be here because of the delay

  Gary Masterson
8 months ago
I was there for a training class. There information and training are superb. Lots updated material. Well needed learning experience. I highly recommend any tech thinking about taking one of O'Reillys clases spend the money. The experiece you will gain there will hrlp you improve your abilitys.

  DAVINDER
8 months ago
very bad expierience dont come back i was checked in at 6am and my appointment is at 9.00am now 11.50am they gave me a dock and did not start loading yet very lazy staff

  Josh Gomez
8 months ago
Attended a car show for charity, great turn out, some pretty legit rare cars, but Uber hot out! Plus who doesn't love having a parts warehouse with will call nearby!?

  Andy Zarov
4 years ago
Nice place, did delivery many times, always fast service.

  Hobo_man _12
4 months ago
they fired me for defending myself from another employee

  Lizabeth John
6 months ago
Very good place the workers are very nice towards me

  Sara Noori
2 years ago
This place is pretty easy in and out. You ll spend maximum 2 hours here. Office bathroom is not the cleanest. But beside that parking is literally straight back.

  Kyle Carpenter
6 years ago
I have been working here for a year and all i have to say is bravo. The supervisors/mangers there are so helpful and doing a terrific job! I have been around a few jobs in my life and i can finally say i finally made it. Its not the work, its not time but its the people is what has kept me around. I have never met the most positive, hardworking, Thriving people i have ever met. I am a pretty socially awkward person but these people pushed me out of my shell and i ever never in my life had the best conversations there. There are 2 top supervisors/mangers i have to give respect to are Marcus Smith and elisha. If you have any problems in life or at work then they are the ones to go. They will hear you out and do whatever they can do to help you. I can see it in there eyes that not only do they have heart but they have thrive to make this company at the very top.

  Casey Frederick
10 years ago
One of the easiest places to deliver I've ever been to. Receiving assigned me a door right away. I backed up to it and they immediately started unloading. When finished, THEY came out to MY TRUCK, signed my paperwork, and told me to have a nice day!I wish all receivers were this pleasant!

  Andi Dunham
5 years ago
We had a hard time locating an alternator and the Spanaway location never sent the order through. We made it to the distribution center where a gentleman was able to find us our part and get us on the way.The stores severely lack clear communication between each other and evidently to the customer. We contacted 3 locations to solve this, and only the distribution center could figure it out.

  michael madayag
6 years ago
Easy to find, just make sure you pay for your items first at the store. I was told by a counter person I could pay at this location.. I easily give it a better rating if I didn't spend time back tracking to pay for my parts. THIS SITE IS STRICTLY PICKUP ONLY!

  Shania Doyle
a year ago
HR is a joke " we don't tolerate harassment" but yet gonna keep the guy that harrasses girls while he has a wife as well, and he's always telling people what to do when he has no right to. But oh well I guess

  Pardeep Singh
3 years ago
Good costumer service and friendly staff members.

  Vic Singh
a year ago
Not fast, idk why people said they are fast. Just come on appointment time otherwise u need to park on street and they will call u

  Jacob Cheesman
a year ago
Terrible customer service, employees in front do not even attempt to help when asked. Will call is around back but no sign in front. Signs in back is blocked by trucks.Would not go back if it wasn't the only place tk get some parts same day.

  M�rquez Wong
9 months ago
Thank you for hosting the car show!

  ben wheeler
4 years ago
Have picked loads to deliver for new stores for past few years no hassles .The warehouse crew loads as quickly as possible. Never had problems with the load just a great place.

  Laurie Rice
4 years ago
Good Auto parts store. They have reasonable prices, good customer service and is handicapped accessible. Easy to see from road.Please click on <<< >>> or LIKE below if you found this review helpful

  BTF - WHEELS
4 years ago
One of the best delivery that I ever had ! The lady at the reception is so nice ! I was sleeping on the yard , nobody bothered me ! Thank you for what you are doing!

  Aleksandr
a year ago
Receiving by door 6. Usually by appointments.

  Doonie
a year ago
Management is very racist & unhelpful. Never applying for warehouse work again.

  Alfred Emerson
2 years ago
I go to O'Rielies because I live close to the northwest warehouse. So so I can always pick up what the store may be out of.Nnnever be without.

  Warren Isserlis
2 years ago
They opened there heart and there parking lot to give us car people a terrific place to have our show great bunch of people.

  Kyle Duda
2 years ago
Love the car show here each year.