Harnish Auto Family

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mark T. Manning
4 months ago
A huge thank you to Ty, Dean, Chase and the Harnish Chevrolet staff. We initially stopped by to look at a used car we saw on their site, but it had just been listed and wasn t quite ready to show. Ty worked to ensure we would get basically first dibs on it if we wanted to come back the next day. We did, and he had it pulled right up front and ready to show. It ended up not being the right fit, but Ty listened and patiently helped us zero in on everything we were looking for in our next ride. After some pleasant negotiations on final price and features, that perfect vehicle ended up being a 2024 Trax and we love it. Ty, you re the man and we ll be back!

  Todd Clancy
8 months ago
David is an awesome sales person. The experience working with David is what every car purchase should be. Here s some detail:1. He took the time to understand my personal needs for my next purchase.2. He took time to understand what I wanted to accomplish financially.3. The deal he put together was generous on my trade, provided me the payments I was looking for, and was well structured for how I will be using my car.4. The dealership made the process quick and easy. There was no waiting around. Between test drives to finance I was in and out in about 3 hours.5. They were generous with my trade allowance, beating out multiple other dealer quotes.6. David was attentive to detail and provided me a comprehensive delivery process. I walked away without any questions.This dealership knows how to treat a customer and make the process feel right. I couldn t be more happy with my new RDX.I wish I d visited this lot sooner vs. going to the Larson Automotive Group. Hinshaw s helped right a bad deal I d received from Audi Tacoma.I m looking forward to driving my RDX and purchasing another vehicle from David in the future. Let the countdown begin!

  Anh Tuan Henderson
a year ago
Just bought a brand new GMC Sierra from Dakota Adams who made my car buying experience great and effortless. Made me feel comfortable not like other dealerships. I would recommend him to anyone who is looking to buy a vehicle!

  DB
a year ago
As an out of state buyer looking for a very specific pre-owned automobile, working with a dealer over 1,000 miles away can be a daunting task! The folks at Harnish Auto Family (Chevrolet) in Puyallup Washington were top notch! Sean Levesque (my salesman) has an amazing rapport with his customers, and although newer to the auto business, has taken pride in learning the automobiles he sells. His wonderful charisma has earned him a customer base for as long as he desires.Mike in finance made the transaction as painless as possible, and even explained some things I might have typically over looked.Thank you for all who were involved in the process: Jenna, Khrysten, Sean, and Mike. I appreciate all of you. Thank you for selling me a wonderful pre-owned automobile!

  Diego Alvarado
2 weeks ago
Such a great service and amazing people including Preston cox who was so helpful making the process of getting the brand new truck as smooth as possible

  henry easterlin
2 weeks ago
I want to say that Cameron in the Lube bay helped me yesterday. He was awesome, his attitude was great and he made me feel valued and welcomed. Thank you Cameron!!!

  Kelli Oliver
3 years ago
I was referred to Subaru of Puyallup by Krystiane Oliver. She told me they would take great care of me and they did. I came in on the last day of the month and was very limited on time. They fit me in at the last minute and had me out in my new car in a couple hours. Thank you Subaru of Puyallup! I LOVE my new Car!!!! Thank you Krystiane for encouraging me to take the leap :)

  Kim Baldwin
7 months ago
Best experience ever with Sean. Thank you for being so personable and understanding. Amanda loves her new to her car! We will be back to see you, Mike and Steve when it's time to upgrade. If you need a vehicle and want to be treated right, go see them.

  angel irwin
10 months ago
Just bought a 2014 Buick encore. Can t say it was the shortest day of my life we look ant an enclave but it was accidental being sold to two people at one time. Aaron our sales guy was working hard for us when he found out and had to tell us. We were moved to work with Ryan because we were so upset. Ryan went out of his way to find us a beautiful car! He literally ran around looking for this new arrival car. In addition he managed on a holiday weekend to reach my bank. He made the sting of the lost car right. Both Aaron and Ryan did a wonderful job! We are blessed to have a car that met our requirements for the loan we needed! Thanks Angelique irwin

  Jeff Miller
a year ago
Had a great experience here with this dealership. Kim was our saleswoman and she was awesome. Zero pressure, honest, and super helpful. I was there to help my daughter with her first car buying/ financing experience. We had a car picked out but it turned out that it would be one of those situations where she would be living to make a car payment but could have been done. But Kim did not push her in that direction, instead she found a car that was much more in my daughters range. It's a nice car and my daughter is very happy. Billy was great in finance too! Most dealers and sales people would have kept pushing her towards the more expensive car and when that didn't work would've said goodbye. Thanks again Kim.

  svetlana t
4 years ago
I was looking for a used truck but couldn t find one which turned out to be a blessing! John van every and his team worked hard and made it happen!! Helped me get a 2020 3500 Denali long box which was hard to find in itself!!!! Best truck and customer service !!! Would definitely recommend! Go see John van every , his team will make it happenThanks. By victor lomakin

  Sierra Larfield
a year ago
We had a great experience at harnish. Kim was very patient with us in the beginning. Finally when we ordered, she kept us update even tho there was delays. Vehicle still arrived in good timing. Kim was super friendly and helpful throughout. Boyfriends already talks about going back for a new truck. We will be going back. Thanks Kim!

  Ari Domenden
a year ago
Me and my girlfriend were able to finance a perfect, reliable car all thanks to Ryan. Even thought we were financially struggling from constantly trying to fix our old car. He is the best financial advisor for anyone who is looking for a car and is very knowledgeable and answered all our questions since it was our first time getting a vehicle of our own together that isn t beat up lol! He got us approved for a buick encore. He will go above and beyond to make sure you leave the lot with a car that you ll love. Thanks again, Ryan!! Y all, they re called Harnish Auto Family for a reason. They ll take care of you for sure! Would definitely come back here in the future for another car.

  Vickie W
2 years ago
Very impressed with staff including Jim Triggs-Salesman. He was helpful in every step of our new car purchase. His knowledge of the features on my new car eased any questions I had. Kept us informed of what was going on throughout the purchase. All staff we had contact with was personable and friendly. Left there very satisfied with our experience. Would recommend this dealership to anyone.

  Amber Crews
a year ago
I bought my car there about a month ago. The salesman that sold me the car (Ken) said that he made sure that there was nothing wrong with the car. Now I'm having to get the transmission worked on and I had to get it towed to the Mazda dealership. They promised me that they would be able to take care of all my service needs. They know they sold me a lemon car. Don't buy a car here.

  David Goldsberry
a year ago
Bought a van in the middle of august and less than a month later it won t start. After 4 hours someone came to tow it to the dealership around 1:30. At 4:30 I called to see the status and they don t know where it is or if they have it. Called back before 5 and they said they know nothing and to call back Monday. I called 911 and filed a stolen vehicle report. I m 61 and a disabled veteran who is trying to move at the end of the month and as a amputee I wanted a reliable vehicle to drive across country. This is a nightmare they lost my car and they don t care in the least. I paid for the chip protection which they never scheduled (he s moving f him I guess) I paid for the maintenance package (they didn t put it in the system after a month) . I got a car from them in 2018 and no problem at all, 2022 is a new nightmare ish year. I have no idea what is going on my salesman Ryan informed me that this is all my fault (?) Will I get it back? Will it make it across country? If you re a veteran and they thank you for your service BEWARE it might be a trap

  Keith Smith
a year ago
We bought a 2020 Hyundai Kona and the entire process was amazingly smooth and stress free. Thanks to Tyler Montes, our awesome sales rep and Billie in finance. 100% going back when I need a new car.

  Sallee Miller
a year ago
I bought my Equinox at this Chevy dealer with the help of my salesman, John Valentine. During the purchase, John was very professional and helpful but it was after the sale was final when John's commitment to his customers really was apparent. I had trouble understanding the high-tech sound system, pairing it with my phone, etc. He was never too busy to help me. The dealership was also very committed to customer satisfaction.

  Peter Rivera
a year ago
I bought a 2012 Chevy pickup at Harnish auto group Puyallup I took delivery of it noticed that the steering wheel was loose I called the dealer spoke to the salesman he said he would talk to the service manager to try to get it taken care of they called me back and said they were diagnose it but I would have to pay for the repair which is unfair it's a safety thing which I feel like the dealer should be responsible for safety issues with the vehicle upon delivery if I take delivery of the vehicle and the wheels fall off that day I am responsible for it no the dealer should be responsible just felt like they did not want to give me the time of day to fix an issue they missed. A week later I noticed that my oil change light came on if this vehicle even got inspected why did an oil change not get performed I only drive this truck to work and back there's no way I put 3,000 miles in 2 weeks or even three or even 7,000 miles since the truck takes synthetic oil Ryan was a good salesman other than the fact that he promised me a protective film on the truck I was supposed to get it in writing I'm not holding my breath on that one . I don't recommend taking your vehicle to their service shop they don't stand behind their work nor do they take care of their customers sales was great they took care of me other than that protective film like I said.

  Ty Masters
a year ago
I (Tony) saw car online Sunday (04/22/22), sent a msg via Cargurus Sunday, got a call back from dealer in a hour on Sunday to schedule visit to see car...Went to appt and was met by Ty Menter who was a gracious salesman. He applied no pressure for the sale and we had a great conversation about the car, and started the process to purchase car...it was a smooth deal and he handled it like a professional. No attitude and no trickery. Smooth sailing and the dealer got me a better rate than my own credit union, by a full 1% less for my interest rate. Very happy with car/purchase and the deal. I would highly recommend taking a look at their vehicles and trying to get a deal done for yourself.Tony S

  Trina McCoy
9 months ago
Excellent customer service and very patient. Worked with my husband and I to get us a rate we were comfortable with. Max, Noi and Ms Laura were very helpful and knowledgeable and explained everything in detail making our experience great!! We appreciate everything!!

  Hannah Anderson
3 years ago
Anthony was very friendly and very respectful of what I wanted. He did not try to sell me different colors or out of my budget. He found me the perfect SUV for my family! Haley was very insightful and helpful with our financing questions. We LOVE our new car!!! Thank you Harnish!

  Amy VanBuren
2 years ago
Worked with Haley H. and Peter M. from the Subaru dealership. I can't express how helpful Peter was in not only finding us the right truck but also making sure it fit our family and our needs. This dealership has a couple of great people working for them that want what's best for the client not just for the dealership.Next time you're shopping for a vehicle, do yourself a favor and go down to Harnish - Subaru and chat with Peter M.

  Carol Eckart
3 years ago
Super happy with my new car. The dealership knew we were going to test drive other cars too. Ended up returning and purchasing my new Buick! Anthony was our sales person and Isaac assisted with closing the deal. Was a great experience. This is our third purchase of a new vehicle from Harnish!

  Razel Levine
4 years ago
My husband and were treated very well by several people working at Harnish, including Reggie, Daine, and Paul. They were patient and informative, while we were trying to decide on the perfect car. We appreciated the no push attitude and helpfulness. Even after the purchase, they made sure we were happy and well informed with the new features. We would recommend this auto dealership without reservation.

  lakefoley
2 years ago
The best people! We have bought vehicles from 2 of their dealerships and had incredible experiences at each. We plan to buy another car from them this year. Love that they are local family owned and give back to the community.

  Jeff Coulter
a year ago
Their service department is horrible. They overcharge and refuse to do a proper evaluation of our vehicle. They tried to convince me that I just needed to "trust them" and replace my engine (at $10,000) instead of just replacing the oil pressure sensor first. When I asked more questions about the diagnostic, the technician (Matt) refused to go into any details, just stating "we've seen this before, just trust me." I will never bring a vehicle here again and will not be purchasing a vehicle here either.*Update*We took our vehicle to a reliable mechanic who replaced the part we asked for repair and low and behold it's running as normal. AGAIN, I repeat, do not take your vehicle to this dealer for repairs. If they really cared about what I thought, they would contact me directly after reading my review.

  Laura Thompson
a year ago
Harnish Auto Family set the bar across the board for a perfect customer experience. From the moment I reached out to dealership, they were responsive, knowledgeable and made the whole process seamless and stress free.

  Jay Frederick
a year ago
I highly recommend you don t purchase a vehicle from these guys, once you buy, forget about getting a call or email back. From service manager too. No resposne. Do not buy GM, especially GMC. Absolute junk. Shouldn t have to keep bringing in one year old vehicle, absolutely not happy. Stay away from Harnish!!!

  Blake
a year ago
Absolutely amazing company to buy from!!!! The staff at Kia of Everett really took the time to listen to me and I know I m a pain in the butt to deal with! I really appreciate the great buying experience and I ll always be buying from Harnish stores!