Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Patrick Trumpet II
a week ago
Came in first thing in the morning to have an exhaust installed on my Camaro. The staff was very friendly and Dan did a hell of a job. He also made sure that I was comfortable with moving forward with any ideas he had. Hopefully your boss reads these. GIVE DAN A RAISE!!!
Marshall Reed
a month ago
Got suitcase mufflers removed and converted to quad tip exhaust. Looks and sounds amazing. Not a big deal and did not mention but maybe damage to the diffuser caused by the shop? All around chill environment and easy same day work done.
K C
5 months ago
I came in because I ran over something in a construction zone and knocked my exhaust out of the resonator. My car was LOUD!They are walk in only and first come first serve, which I like. I called other places and they were booked! So yeah it was 9am an hour after they opened. I was out an hour later at 10! They replaced my resonator and added some exhaust piping. All welded in!My Tucson is whisper quiet and that's exactly what I wanted.It was only $187 out the door!The Manager Melinda is really cool and the waiting area has outlets for phones and free water. Also the bathroom is 10 feet away. This place is awesome!
Jesse Williams
a week ago
Got me in right away, it is first come first serve so if you have to wait that s not their fault. Work is really good, welds are amazing. Got my exhaust done. Super friendly and knowledgeable. And you won t beat the price for the quality they offer. 10/10 recommend
Neal Poland
2 weeks ago
I went down to Austin s this morning to get an estimate on a replacement exhaust for my Tacoma. I was in and out a little over an hour, shiny new exhaust under my truck. Fair prices, fast service. Quality work with name brand parts, none of that no name muffler stuff. Super happy!
Eric Waldref
a month ago
They did an amazing job helping me out with fixing my truck due to watered down fuel! They did it quickly and were informative every step of the way! I will definitely continue my business with them for future business! I recommend them for all services! Great company! 5 stars worth!
Chris Moore
6 months ago
They did a fair estimate, an reasonably priced. The job was absolutely top knotch. They are friendly an know their jobs. From the lady who greats you to the mechanics working,they know how to do the job an get it done in a timely manner! Thanks. My truck is sounding great!Service: ExhaustService: Exhaust
Raye Duong
4 days ago
I went in for a pre purchase inspection. Receptionist is really nice and the mechanic showed me exactly what was wrong with the car. After that, they gave me a quote for the parts and fixes. Wrote a report and printed me out a copy to take back to the dealership. Wonderful service and very nice people.
Ken Nylin
4 months ago
I had them remove some goofy looking twin chrome tips and add a more stockish looking turn down tips. The tech took great care in fabricating and assembling the custom tips to be straight and symmetrical. They satisfied my somewhat OCD need for a clean and correct look on my 1989 Camaro IROC-Z.
Stefan Price
a month ago
This place is amazing on how fast they can get things done, courteous and friendly. Fair prices and they are willing to work with you. I would recommend them for anybody. And I will be going back to them for more of my vehicle maintenance needs.
Mazen Dahan
2 months ago
I recommend this location the staff is very professional and friendly. Prices are reasonable. The staff answered all of my question even went above and beyond to assist me. Finally a place that thinks about their customers and not just making money. Honest quotes and honest people. It s better than you taking your vehicle at the dealerships service department.
Raymond Johnson
a day ago
My 3rd time using Austin s. Unfortunately this time I am not a happy customer. I was given a $850 quote to repair a blown head gasket. When I went to pickup my vehicle the bill was over $1800.Service: Auto maintenanceService: Auto maintenance
Chris Belser
5 months ago
Had my Tundra looked at regarding a bad rear axle that needed to be completely replaced. Melinda Was very helpful pricing out every part needed. She didn t Overcharge on any of the parts. Very professional, and upfront with me which I appreciate very much. I was also impressed and very happy when I asked if it was possible to have my Flowmaster Series 10 muffler and exhaust installed and what the price would be. She ended up having the mechanic install it free of charge! Truck rides great now and the new exhaust sounds amazing. It s like I have a new truck and I owe it All to Austin Pro Max. They went above and beyond, and have definitely earned my business in the future.
Justin Crueger
2 months ago
Had an issue with an exhaust leak at my header to x pipe flange that wasn't mating properly and they patched me up for a reasonable charge. For the first time since I've owned this car I have a fully sealed exhaust and I love it.
Shankar Subramanian
2 months ago
Trustable Service. They know what they are doing.Best auto mechanic shop in Puyallup. Melinda was warm and welcoming and made the job easy. Happy to go there again and again and trust Austin's for all my cars.
Hailey Whitney
2 months ago
they just did my straight pipe on my 2021 jetta gli. the welds and work are beautiful! they got me in and out in abt 2 hours with drop off and waiting for other cars super quick!! i am so happy with the work they did and i will be recommending them to other people !
Dimitri Klymentovych
6 months ago
Great service! No appointment... I was come first time and they install muffler under 20min! Great price, love them.. forget the guy name.. was super nice..Update: returned after 3 years and omg.. serving better, women was amazing.. the guy did my truck super cool.. spend little bit more inside this time because even nice to talk to with customers:)Nice people work there, great customers service, amazing price for quality work!
H Z
a month ago
I stopped by Austin s Pro/Max today to see if they could take a look for my broken brake lights. The staffs checked my car and fixed it within 10 minutes. I was amazed by their efficiency. I definitely will go back if my car goes wrong again.
Mike Diener
2 months ago
Exceeded my expectations! I got there right after opening because they do first come/ first serve (at least for exhaust work). They got me in fast, before what they told me. The work was done ahead of schedule. Definitely would use this location again.
Pankle Dank
4 months ago
I usually do this myself but i dont have the space to do it so i took my 2015 mazda 3 sedan for all brakes rotors and oil. Doing a little bit of research on pricing I found that I got.....a deal. I am very happy with the work. Very happy with the customer service and pricing. Will be back when I need something major.
Kyle Fenton
11 months ago
Pretty happy with the results from these guys. I got there at opening as a walk in and I had my car by around 12. Results came out as I pictured. Pricing was pretty fair considering I got exhaust welded from the middle of my car out to the rear with my blast pipes.
Dawn Martinez
2 weeks ago
I absolutely love this shop they took very good care of me, and my vehicle very reasonably priced went out of their way to make sure that I knew everything I will be returning as this is now my shop. Thank you Pro Max.
Joanna Zarelli
a week ago
Excellent first experience with this company. Friendly fast crew and Melinda was very nice and friendly!! Will return definitely
Kimberly McGraw
2 months ago
The people at Austin's pro max were on time and very honest about my car. I recommend this auto repair shop to anyone who needs help with their car. These people know what they are doing.
Adam Alicea
a month ago
Went there for a mid muffler delete. They did awesome Melinda's very funny. Great people there definitely go back.
Courtney Merrill
2 months ago
Towed my Jeep here spilling oil everywhere, charged me $35 for a plug that was missing from a recent repair and filled my oil up. I really appreciate the honesty and integrity of these people!
Kevin Schendzielos
3 months ago
Melinda, Bobby, and crew are terrific!! We had our 2013 Mustang in for BC racing coilovers and power stop rotors and pads installed. Thank you
Kenneth Gainous Jr
2 months ago
Beautiful experience - The service lady and service technician was nice to both my wife and I during my oil change visit I will be bringing my other vehicle to have it service also. Thanks guys
Kurt Heinz
7 months ago
My 1st visit here. Very happy with the install results of my 4 Banks exhaust kit on my 01 Dodge Ram diesel . I didn t want to crawl around on the ground and do it myself, which was an option. Not rocket science, but they knocked it out quick and welded all connections even though they didn t have to. I will go back for future service and recommend them to friends.
Jay Malyon
2 months ago
Fast and quality work at a great price. Will continue to use there shop for future work on all my cars new and classic.