C&S Mini Storage

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Susan Mathews
4 months ago
Appreciate the exceptional customer service from John and Mike after our long drive across the state to pick up a U-Haul trailer. They called prior to our pick-up to verify our arrival time, the office was clean and welcoming, and they were patient and helpful as we completed the rental process and hitched up the trailer. The trip back across the state with a half-full trailer was surprisingly smooth and easy for this first time trailer-tower.

  Brent Zachow
3 months ago
I rented a unit online on Friday it is now Monday they have their own padlock on there nobody there to let me in even though it's an open storage unit I've left numerous messages they've been open for a half hour today still no phone calls back I'm not impressed and want my money back because I had to find a different storage unit because they do not tell you in any cause that I saw stating while we have it locked up with our green little padlock

  Shaelyn Callahan
5 months ago
This was my first time there to open my storage unit and John was very polite, helpful, informative and kind! He made the process so easy and I enjoyed my experience.

  Kenny Cornelius
a year ago
We highly recommend utilizing C&S Mini Storage in Pullman, WA for your moving needs. We have done business with Mike on multiple occasions and have found him to be very professional, nice and eager to accommodate our needs. Thank you, Mike, for the ease of mind you provide for your customers, it's much appreciated.

  Mark Bosold
a year ago
I've worked with Mike for quite awhile now on my storage needs. I feel he's knowledgeable and keeps me headed in the right direction providing good advice. Mike is easy to work with and has helped me out when I know it wasn't easy for him to do so.I sure appreciate the steady improvements that are being made to the property (C&C) and hope to see them continue in the future.Many Thanks,Mark

  John Aldridge
4 months ago
John and Mike were so helpful and set me up with a unit very quickly!

  Jennifer Holman
a year ago
C&s storage has been more than accommodating and worked with me when my auto pay did not go through. Also, Erika was great when I came in to switch over to a larger unit. Personable, kind and helpful :)

  Chelsey Whitson
2 years ago
My wife and I had the best experience with our U haul needs! Renee was very kind, helpful and knowledgeable. Never having done this before, she walked us through all the steps and what to expect. She was great! I definitely give her and our experience 5 stars!

  Bill Houli
4 months ago
Mike was very helpful and renting a unit took little time.

  Laura Child
8 months ago
The U-haul service at C&S Mini Storage is top notch. Mike is very knowledgeable and helpful. I highly recommend!

  Shannon Tompkins
a year ago
We have rented storage units from here twice, over the last few years, and Mike has always been so honest, helpful, and straightforward with us. C&S is by far my favorite mini storage in the Pullman, and surrounding, area. I called other mini storage locations and they were never as polite as Mike was when I called him. Great mini storage!

  DJ White
6 months ago
John was an incredible help. Super service and friendly. He gave me a great deal.

  Lance
a year ago
This storage facility was friendly and helpful with all of my interactions as I rented a unit for nearly a year. I had lost an item when moving out and it was recovered. The storage access was accessible, tidy. In the winter snow kept clear of obstruction. Fair prices for the quality of the storage service received.

  Kerry Bruce
a year ago
Mike was helpful & knowledgeable in getting us the correct storage size for our daughters furniture and belongings while at WSU. Renting the storage unit and the truck was convenient and easy!

  Ashton Lannoye
a year ago
If you go here for storage or a Uhaul, ask for Renee!! I called looking for a unit in Pullman for the summer and they were all booked out, so she helped me find a unit in Cheney, set me up, and made everything so easy. Not to mention, she did everything she could and helped us save about $150 with our Uhaul we used from them also. Thanks again Renee, you re awesome!!

  mary patock
11 months ago
C and S storage has been so very easy to deal with. I m out of state and setting it up for my daughter who is a student. very simple to do it over the song was great.

  Lissie A
2 years ago
I loved renting with them because they had a convenient location and I was paying a decent price for my unit. However, I just got a notification that my rent is going up $40 a month, starting next month. I was paying a competitive price for a unit already, and now it is the highest in town.

  Brian Moyer
a year ago
The entire experience was quite easy and painless. I live out of state and was searching for storage for my daughter that lives in Pullman. The staff was terrific and answered all my questions and was able to take care of all of my daughter's storage needs and moving assistance.

  Seamus Little
10 months ago
Mike is awesome to work with. Made my trailer rental with uhaul very easy. Thanks so much!

  Cheryl Blankenship
9 months ago
The company is great. Great service. Clean storage space. Easy paperwork. Easy to cancel service when it is no longer needed.

  a. olias
3 years ago
As a storage rental, the unit I received is clean and easy to get to with a truck. Michael the staff is wonderful to work with! As a Uhaul rental agent, he goes out of his way to assist in accommodating his customers with exactly what they want in a rental. If you are going elsewhere, you are missing out!

  Savanah Stephens
a year ago
Friendly staff! Very helpful! The units are great! Feel very safe keeping my belonging there! And the units come in different sizes for your different needs. It was super easy to change units when our needs grew!

  John Graggle
2 years ago
Superb staff!Customer from Jan-Sep 2021 storing items for our daughter when she suspended classes at WSU and moved home due to COVID. Great staff (Mike in particular) who really went out of their way to help out. Two stories:- Daughter's friend went to the unit to remove some items and didn't get the lock re-installed properly when finished. Mike noticed it on a facility inspection that same night, called to report the issue, and got the unit properly secured.- We don't live in the Pullman area, and when our daughter decided she wouldn't be returning to WSU Mike worked with us and a moving company via e-mail and phone to get the contents removed and the unit turned over. REALLY helpful with saving us time, money, and stress.Would ABSOLUTELY be my first choice for any storage needs in Pullman.

  Marnie Tucker Spino
a year ago
Easy, convenient and friendlyWe needed to rent a summer storage unit for summer. Mike was able to find a solution that worked for our storage needs

  Micayla Smith
2 years ago
I had a great experience until my rent was increased and more than doubled with only a months notice. This is unreasonable considering I have found other units available for the same price that are double the size with cleaner and updated facilities. I will recommend other places to people because Pullman is a college town and most students would not be okay with having their rent more than double in price. My rent from $39 to $89 and when I called to talk to them about it I received attitude and was told I need to let them know 30 days before I plan on leaving or I ll be charged. They also said that I am getting a special discount of $10 since normally a 5x10 unit is $99. I recommend cougars closet since they have 10x10 units available for $90. The storage spot also has cheaper units available for the same size. UPDATE: As proof to show that I did not receive a special rate for an exceeded amount of time, here is showing the rent per month, $39, and the actual discounted rate that I received for ONE month which was $19.50. When I started renting my unit the price was $39 at the FULL rate not discounted. To avoid any confusion I have attached the document showing that, yes, I did receive a discounted rate for my first months rent as advertised when I first started renting. This was not a system error, this was lack of management skills. Even if it was a system error it is highly unprofessional to blame it on that rather than not taking responsibility for managing your units being priced properly.

  A M
a year ago
I am so grateful for these folks! They are wonderful to work with and have been very helpful and responsive! Storing our college student's stuff has been easy here. Thank you C&S!

  Heather Case
a year ago
C&S Mini Storage provides us with an affordable storage unit near our home. We love the convenience! The staff are always so helpful. We love C&S Mini Storage.

  Jo J
a year ago
I reserved on line for 79.00 then it tell u to call when u do they say it s 99.00 and 17 for insurance. Oh they said we will give you a free month but the free month was the month you reserved the unit not the month you move in. Not good for college students sound like you are taking advantage of them. I canceled and will not be using your company. Ripping students off is not a good look for your company.

  Andrew Jackson
a year ago
Mike has made our storage experience just amazing dudes really nice guy definitely need more storage owners like him....

  jessica cutshall
7 months ago
Fast and easy. Took less than ten minutes to get my unit. Very friendly!