AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ryan Heintz
5 years ago
Most the time I go in there I get one or two guys that help me out. The new guy is not helpful and is more interested in the account of the football game. Prices are ok.

  Jerem0y
2 months ago
Decent place employees are helpful finding what you need.

  D Jordan
3 months ago
Great little store, nice people.

  Mike Towers
a year ago
my name is mike towers from Tyler Texas a couple years back i was broke down at this store being pretty much lost in the area and my belt not in stock these were the most friendly and helpful people i had encountered since i left Texas as they allowed me and my dog to camp overnight till part came in. i just wanted to say thank yall

  Rebecca Mitchell
a year ago
My attitude about this store has changed, for a while they weren't very female friendly, like girls don't work on cars or motorcycles. But I gave them another chance and their attitudes changed so I changed mine.

  Doris Staley
3 years ago
The young man that helped us this evening fix flat bed trailer and helping us get the right parts so my husband could fix the wheel bearing... we are back on the road and heading home. We really appreciate the great customer service and support.

  Carol Glaspell
2 years ago
The man who helped me was great. Installed a new battery for me which took care of my problem. Will definitely go back if I ever need to and will recommend them as needed.

  Otoniel Parraga
4 years ago
There was this man named Bobby he helped me tremendously with his extended knowledge he helped me save money and gave me the best advice I have ever received. If you guys lose this man you guys will lose the business I m telling you he s the best in the business. I honestly think he should get promoted to manager or at least a significant pay raise !

  Rebecca Mitchell
4 years ago
With 5 employees in the store 4 of them talking with each other, 1 other customer besides myself and I stood there for 10 minutes without a single person acknowledging me. After I put my items back on shelf and started to walk towards the door the employee helping the other customer asks "are you paying with cash or card?" Didn't bother to ask if I needed parts, which I did. Thanks for all your nonexistent help!

  Edie Adkins
6 years ago
About 2 months ago, we broke down at the nearby Love's truck stop. We needed a part to repair the vehicle so we phoned Auto Zone. We were worried we would have to walk a mile and a half in 100 degree weather to pick it up. But, these guys went over and above and delivered the part and stayed the extra minutes to ensure it was the correct part. We were back on the road in no time and thankful that there are still people who will genuinely help.

  Jade V
2 years ago
I'm sad I cannot remember the name of the guy that helped me. First class service, friendly and so very helpful. Thank you for going above and beyond on finding what I needed quickly.

  danielle phelan
6 years ago
Went in to get oil for my car, was only greeted with no help whatsoever. And to top it off I stood there for at least 10 mins waiting to pay and nobody came up. So I left the oil on the counter and exited the store. NEVER GOING BACK

  Arunabha Mitra
4 years ago
Very helpful and friendly staff who address your questions as well as provide information that'll cater to your budget if needed. I had an excellent experience here and will definitely come back.

  Joanne Hauck
4 years ago
Wow! I've never been more impressed with a Auto Parts store. I've been to the store on many occasions and each time has been a great experience. Raul is fantastic at what he does. He is extremely knowledgeable and thus extremely helpful. I do reccomend Auto Zone in Prosser Wa to anybody who needs expert advice. They are professional and courteous and get the job done!

  maria saucedo
4 years ago
The male manager at this location is pretty rude, also doesn t know right parts to vehicles. Overall I wasn t happy with his service I was trying to get in and out and this turned into a 40 minute issue so annoying won t be going back to this location even though I live in Prosser. I ll just drive to Grandview next time.

  Steveo-The-Sane
a year ago
I needed a fuse for my F250. It was in stock and at a great price too.

  Alecia Brown
8 years ago
My experience was horrible to deal with the un professional rude people that work at this store isn't worth your time going in, first off I ordered spark plugs on 4/30/15 being guaranteed they would be in on 5/2/15 at 11:45. 11:45 rolls around and I call to see what's up had to explain my order and my car to the employee 4 times before he gets it right then he treats me like im the dumb one and im wasting his time then he laughs we wont get your parts tell 3:30 pm, so 3:45 comes up I call and once again had to explain it all over again then I was told it wasn't in yet and that he would call me as soon as fed ex shows up. he said in a half hour he would call me back, so 5:00 pm rolls around and I went down there had to explain it all over again and he tells me that fed ex came and there was no part. just wouldn't trust Prosser Autozone for a guarantee or to be treated with common courtousy no matter how much business you do with them, I for one will never go in that place after this

  Nicole Burson
4 years ago
The employees at the prosser location are completely incompetent, and can not even type given information into the computer correctly. They give my husband the wrong part every single time he has gone in, 6 times to be exact. When he returns to get the right part or his money back they treat him with such disrespect I can t believe they have jobs. The two employees I m talking about are Zendaida Perales and Eddie Dalindo at the prosser location. They both need to learn how to use the computer correctly and be taught some manners. We will NEVER use auto zone again.

  Gokhan Yurtsever
7 months ago
I needed a battery for my refer trailer.They had one for me.

  lee glidewell
5 years ago
I recently had 2 new batteries, alternator, hood struts & transmission fluid power flush done at my dealership and thought I had asked for battery terminal corrosion protectors put on both batteries. Well, they only put them on the secondary battery, so I went to the local AutoZone & purchased 2 sets of felt protectors and dielectric grease for the primary battery (the side that has the corrosion problem). Sometimes if you want something done correctly, you have to do it yourself, c'mon! After replacement of the 12' starter wire that corroded to destruction ($140.00 + $120.00 labor), I wanted to prevent the situation from happening again!

  Favian Macias-magana
10 months ago
Employees are always super kind and helpful

  Nacho Carrasco
a year ago
Excellent service, Tyler was a big help on helping me get the parts I need.

  efren grageda
4 years ago
Came in for a warranty were quick to make a decision (sales manager Edward & maria ) made everything smooth and quick in an out experience

  Rene Gonzalez
a year ago
Very good,they help me find the right parts for my car

  Renee Nungester
3 years ago
Elijah J. was extremely friendly and helpful. I would recommend going to this store to see him for any issues!

  Omar Urbina
2 years ago
This Place is always has the perfect temperature inside. Its clean and organized and the staff are a great help

  mlsknnr
4 years ago
The staff was very helpful in finding what I needed. They get a lot of business from me.

  Tadd S
5 years ago
Great service and quick!! Very helpful and most out of stock parts are delivered next day.

  Blanca Godinez (Blanca)
3 years ago
One of the guys followed me, didn't ask if I needed help. But watching to make sure I wasn't stealing.

  Raul Navarrete
3 years ago
Helpful staff. Attentive to customer needs and very knowledgeable. Always a pleasure to come into autozone at the prosser, wa location.