Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dennis O'Malley
a week ago
Great staff who are very knowledgeable and treat the customer right. I am delighted I found this shop and will use them exclusively in the future. 5 stars for Rusty's!
Jean Keevil
3 months ago
We had a problem while passing through town. They squeezed us in and got us back on the road quickly. Could not have been nicer or more helpful. Even did some extra work to put things back in better shape than when we arrived. This is a first class outfit.
Julie Tarbuck
a month ago
Exceptional customer service They have been caring for my Volvo for over 10 years now. Julie, Mark, and Leonare like family.
Jonathan Beck
5 months ago
On a road trip we filled up with contaminated gas. We called them first thing Monday and they had our car in right away. Great service.
Peter Venardos
6 months ago
Without even an official appointment, one of the mechanics took the time to come out, drive and diagnose what was going on, show me models on the computer of what was mechanically happening, and tell me how to fix it. Great service!
Jm Starz
9 months ago
My problem was car not starting even with a newly installed battery..I was charged 290.00+ for labor and no problemsfound in starting car! Took car to another shop after many non starts in 2 months time and within an hour mechanic found a defective battery (was covered by warranty). Other mechanics said I should not have been charged for any labor if no repairs needed l!!?? I asked for partial refund..I am low income disabled senior, they refused.. BEWAREService: Electrical
Dianne Brookes
2 years ago
When the electronic ignition system went out in our Mercedes we went to Rusty s on the recommendation of a mechanic we knew. Although we thought that Rusty s was not taking any new customers he agreed to help us out and do the repair. It took a week to get the part but once it was in the repair was done in one day. His price was right in line with the information I had gotten from several sources.Julie, the office manager, was very helpful and kept us appraised of the progress. She also has a great sense of humor! She is exactly the type of person every business needs to deal with customers who are stressed because their car needs an expensive repair - knowledgeable, professional, and always with a smile.We will definitely return to Rusty s for any needed repairs on our Mercedes!Service: Electrical repair
Kody Carnahan
4 years ago
Never leave reviews but I had to on this shop. Wish I could give more stars. My sprinter camper van broke down on the way out to the rainforest luckily right by this shop. I broke down a couple blocks away and they even came down and towed me up. Leon and his team couldn t have been any nicer, even let me camp out front for the night while we were waiting on my part. very friendly and knew what they were doing. Even Got to know them a bit during my time there. Clean and organized Shop and they got me in and sorted me out as soon as my part came in. Of course I Finally found a good mechanic shop but it s 3 hours away. Just really Honest, nice, funny people. A good humored crew. They quoted me for the recommended labor hours but Leon finished early and they knocked it off the price. Bring them candy! thanks again guys!
Ira Stollak
9 years ago
Rusty's may be the best foreign care auto repair shop on the Peninsula. I've been using their services for over 20 years and am a very happy customer. Leon is one of the most astute mechanics I have ever encountered. He's never too busy to give a quick look under the hood to make sure the problem is really a problem. He's often solved problems other mechanics were stumped by. He ought to be on Car Talk.Their prices are competitive and they always find a way to keep costs down, such as with used parts when it is appropriate. Service is always prompt - never more than a day or two wait. I highly recommend them!
Mike Flynn
9 years ago
When we first moved to the area, a mechanic we met recommended Rusty's for our 03 BMW. It was clear on my first visit that the recommendation was excellent. Leon takes care of our car as well as he would his own. It is clear that he has a passion for cars and a great deal of pride in making sure that everything about a car is as good as it can possibly be. And, of course, there is no question about his integrity.If you care about your vehicle, take it to Rusty's.
Junne Seela
6 years ago
Rusty's is the best. I am always confident about how my car will be treated there. And how I will be treated as well. Leon and his co-workers are very capable and hard working. I can trust them. Julie is wonderful in the front office. Classical music is always being played in the garage, probably the only auto repair place in town that plays classical
Heidi Irwin
a year ago
These are really great people . Even though they couldn't help with my Volvo keyfab ,they tried for hour hours and didn't charge me anything for their effort I definitely recommend them . Thanks for trying I really appreciate you all.
Mckee Tanner
2 years ago
Waste of time. First bad sign was the receptionist giving me a weird and attitude about my choice of vehicle wondering why I would own something so difficult to find parts for. (Not that hard with the internet and being a Toyota) Totally baffling considering all they do is work on imports and they should know thier clientele better than to ask a question like that.Set up an appointment a month out for some maintenance, show up the day of told they won't do it because apparently they break parts while swapping things out and they can't afford to have my van sit on the lift while they wait for parts from Japan essentially lol. Sounds like they have little confidence in thier skills so maybe it was for the best.Thanks for wasting my time and derailing my week. Use some common sense and call your customers ahead of time if you get cold feet.
Ron Lewis
5 years ago
We shredded a belt while camping at Heart of the Hills and even though they were busy Leon and his team got right on it, found a belt and had us back on the road. They barely charged us for it. So happy with their service.
Gary Yaruss
9 years ago
Great auto mechanic and new shop facillity. Leon is truly a master mechanic. We have been bringing BMWs and Porsches to him for a dozen years. He is a wonderful source of knowledge for all things relating to foreign cars. He is an enthusiast and it shows in his work. He has most or all of the specialized diagnostifc equipment that is needed.I highly recommend Leon. He is a wonderful resource and an all-around great guy.
Jason Aune
2 years ago
Great shop, very knowledgeable with E90 quarks. I drive 100 miles here for service and repairs, including oil changes. Couldn't be happier.
Heather Auman
2 years ago
Fit us in and quickly repaired it. Good communication, reasonable charge, we were very happy and satisfied and will use them again!
Marc Kellen
4 years ago
They were good about getting the car in. The communication was good but the car had to go back 3 times to be fixed right. They did give a break on the labor.
Romona Wilcox
3 years ago
Mark and Leon were great and so were the girls they'll help me figure out what my problem was with my car only took an hour. I would go back and visit them again.
The Elwhastrummer
3 years ago
Wasn't here, but across the street. However, known Leon Skerbeck for 37 years and he has a good auto repair service.
Debbie De Luna
3 years ago
Paid for work to be done to my car, brought the car back NUMEROUS times for the same problem which has never been fixed. Hoping now to just get my money back.
Chris Rodda-Walker
6 years ago
Great mechanics. Office manager is nice and makes you feel like she is working for you
C P
2 years ago
Great Service!!! I would recommend them.
Mary Kaye O'Brien
12 hours ago
Great care for older and newer foreign models.
gabe celestino
2 years ago
great service , worth the wait for an appointment!!!!
Steven Worden
3 years ago
Knowledgeable owner and staff
Jerry Delay
5 years ago
Awesome place