Evergreen Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  JC
3 months ago
Tyler was great! Communicative, on time, and quick. When the place we were having our car towed to told us after the fact that they couldn't handle the issue, he pivoted and got us somewhere else with no issue. Thanks Tyler and Evergreen!

  Larissa K.
4 months ago
Evergreen was dispatched by AAA to help me with a flat tire today. Tyler arrived within the hour and was so pleasant, friendly, and knowledgeable! He truly turned my day around! I would recommend this company to anyone.

  Pattie Wood
4 months ago
This review is for Evergreen Towing in PortAngeles. It's stressful enough breaking down a couple hundred miles from home, but when the company You call on for Help STRESSES You out even more there's something WRONG with that. It took 3days for my vehicle to get where it was going (2&1/2 hours away).The price was higher than quoted (as you're at their MERCY) Worst of all the tow truck driver was RUDE and CONDESCENDING with no people skills. Most of the problem was miscommunication, bad cell service (which is nobody's fault),and with no Disrespect to the receptionist who had made an error with my credit card. At least she owned it and had always treated me with respect unlike Shay the driver. I understand everyone makes mistakes but the DISRESPECT by the driver was totally UNACCEPTABLE. If You choose to use this Company I suggest You request a different tow truck operator. I would never want anyone to have an experience like I did.

  dennis grannis-phoenix
5 months ago
We needed our rear bumper removed so we could have a local welder repair our broken trailer hitch. Evergreen got right on it and did exactly what we needed in a very timely fashion. The staff were professional and personable. Thanks to Chris and Aaron for the help!Service: Body & TrimService: Body & Trim

  Cheryl U
6 months ago
Really appreciated the wonderful service received today from Tyler. He towed our RV from several miles west of Port Angeles back to Port Angeles as we had transmission failure. He was friendly, knowledgeable, competent and answered all of our many questions! Highly recommend him and his company!

  Megan Poe
7 months ago
Absolutely the best service in PA! Thank you to the staff for getting my car finished under a strict time frame. They were so accommodating and enthusiastic. I got rear-ended and went to a couple body shops in town. Since every place was booked out for a couple months, the other body shops were stressed and didn t look at my car. Evergreen took a look at my car and was excited to accept my service. Thank you!Service: Body & Trim

  Chase Ojala
2 months ago
They are booked months in advance but are worth the wait. I have used them twice so far. They would be my first recommendation for anyone needing body work.

  Jenny Adams
8 months ago
Wow, when you are very nearly to the campground at the top of Deer Park Rd and your old truck decides to commit suicide, who do you call? Evergreen Towing. I still don't know how to thank Tyler enough for the impeccable rescue. It was nothing short of perfect in the midst of my minor meltdown. Tyler saved the day at an odd hour, so much quicker and affordably than I could have ever hoped for. We were really at their mercy and they gave us nothing but amazing service and kindness.

  Tabitha Weatherwax
11 months ago
Fabulous quick service !!! Greg Seabolt was warm and comforting upon arrival, was so impressed and relieved with how quick he showed up, how careful and nice he was with my car loading it up, the window would not go up, he made sure to go back to the shop and cover it up for me for her ride home, so grateful for him! Baby arrived home safely in my driveway. Evergreen towed me a few years back from hurricane ridge with the same wonderful service. Thank you Greg and evergreen towing!!!

  Jo McKeag
7 months ago
Driver was spotlessly clean, polite and friendly. Seamlessly easy tow, even able to use CC for payment. The downside is that the tow was expensive

  Alison Howard
10 months ago
Our family's vehicle broke down while we were traveling in the area. Evergreen was very helpful in sending a tow truck and making a frustrating situation as smooth as possible for us. Thank you!

  Dylan
2 years ago
I was taken care of here. The staff exercised a lot of patience working with me, especially Payton, I appreciate how kind they were and the timeframe that my vehicle was fixed. This is a professional business setting and the people that work here will make sure that your vehicle is properly taken care of. They are both reasonable and flexible. I appreciate the service I am a satisfied customer. If you are having car problems then this is the place to go. Good quality people.

  Jack Council
a year ago
I asked at 11:09 for my car to be towed and they reasonably told me it would be an hour to an hour and a half wait, I was fine with this. Two hours later and I call for an update and I m told it ll be 45 more minutes. Three hours later and 3 more update calls and no driver. It s currently 4:00 and it s still not here. Had to push my mechanics appointment to tomorrow because of this. Not an ounce of communication or one call from them to tell me what is happening. One sided communication this entire time.

  Kelly Truesdell
a year ago
These people are great, service top notch, and the finished work fantastic. The garage door opener scratched the back hatch of my new car and they made it look like it never happened. So appreciative and impressed by this business. Thank you!

  Georgia Meyers
3 years ago
A tree fell on my car as I cruised 60 miles an hour down the back country road. Thank goodness - I could swerve a little and get slightly under the high side of the tree and avoid a head on collision- but it ripped the kayak off my roof- along with the racks- and a lot of cosmetic damage to the roof, hood, and both sides of the car. My insurance sent me to Evergreen. Evergreen made everything so EASY! I worked with Aaron and he was fantastic. Walked me through all the "steps" of my claim....from when is best to turn it in, where to get my rental, how long things would take etc- he answered a million questions! I got my car back and it looked brand new! I did have a computer glitch that happened during the repair- but they immediately went into action and took care of the problem! Customer service in that place is fantastic. I highly recommend them. Thank you to Aaron and his team. GREAT JOB!

  Matt Zdroik State Farm Agent
a year ago
These guys do a great job and go out of their way to take care of the customer. Chris and company are top notch and you should feel confident that they can help you. Level 10.Services: Exhaust, Tires, Oil changeServices: Exhaust, Tires, Oil change

  Mishael Olson
a year ago
Someone did a hit and run on my car and I brought it to these guys for body work. Once the parts arrived (half the battle these days) they did an amazing job. Fast and professional, great customer service. Highly recommend!

  Miss Jenn Smith
2 years ago
11/4/21 Today was my first time ever needing to tow my large vehicle. I believe the driver's name was Tyler. He was so sweet and made sure I was safe from traffic. He made my first tow experience the very best it could be considering the circumstances. Thank you so much Tyler! I appreciate you!

  Denise K
a year ago
Our car was stuck with 2 tires off the side of a mountain downslope in snow. Dustin towed it out with no issues in good condition! We have also used them for body work prior to then and they even cleaned out the interior.Service: Body & TrimService: Body & Trim

  rockwa sequim
3 years ago
Stopped in for a estimate , Aaron was fast and courteous. I received my estimate within hours and it was forwarded to the insurance company. Not sure if the work will be done there, but so far I really like the place. Other family members have had good experiences there .

  Ben Ferguson
2 years ago
Driver was professional but was charged $302 to have two wheel drive work truck towed 5.7 miles.Wasn t at night or weekend, was on a Monday morning, and was easy access to pick up. Didn t even need to be put on flatbed.Evergreen was given as a referral so maybe trusted too much and gave credit card info without a quote but do feel taken advantage of .that s a ton of money for 5.7 mile 12 minute tow (distance and time per google).

  Bryan Gorr
6 years ago
We have taken two of our vehicles to Evergreen for repairs and both times we were completely satisfied. The staff is very friendly and in all of our dealings very knowledgeable. After contacting them to do the repairs they pretty much took care of everything with the insurance company making it easy on us. Both vehicles came back detailed and looked flawless. Thank you Evergreen

  Tammy Deacy
2 years ago
Excellent service, took no time at all to get to our vehicle, we were on a very busy highway. When our vehicle broke down. Our driver was very knowledgeable, friendly and helpful. Everything went really well. Gave us a ride back to our motorhome.

  Valery Larson
3 years ago
Very fast and friendly service , did cost A LOT but in my particular case the expense was not a factor it just needed to be done. From Georgiana St a Ford Explorer towed on a flatbed to O'Brien Rd (without keys) cost $170, was done within 45 min from the time the order was put in...was very convenient being able to process payment over the phone as well as not having to waist time running the truck keys to them being that I forgot them at home with was 45 min away.

  Eric Pickens
5 years ago
Thankful for the kindness, professionalism and advice my wife received yesterday when AAA sent Evergreen Towing. The gentleman who arrived quickly took a few minutes to rule out the problem & he made a few suggestions for us to try before having the car towed. We are grateful that we were spared a costly tow/diagnostics fee & possible repair costs at a dealer. He saved us time, money & further frustration!

  Robert Bertollini
2 years ago
Took Subaru there. They replaced and painted both passenger side doors. 2 weeks after we picked it back up the door molding around the passenger window blew off on freeway. Stopped in and talked with Arron. Said he would order the part and call us. Still haven't heard back from him. Not real happy.

  Angie Ababurko
5 years ago
This place is hands down amazing their tow boss went out of his way to help me at 5 am to get all the way from Port Angeles to Lynwood using one of my last AAA calls I had left because I d called the night before for a jump AAA wanted to count that call as well. This man took is upon himself to go out of his way and tell AAA to give me one of my calls back. He was so thoughtful and beyond the best customer service I have ever received. His name was Joe or Jon couldn t quite read the name tag

  Gary Stanley
6 years ago
Quick service! Needed my car towed up the street to my garage. They took care of it promptly. However I did not have AAA at the time, and about chocked to death on the $113.00 charge for my eighth mile tow! Wish I'd known ahead of time...I would have pushed it myself :(

  Benjamin McCreath
5 months ago
The employees are top notch, they really helped me out.

  Joshua Owens
5 years ago
Extortion. Over $300 after getting our car towed from next to a park and ride. Must be nice to make easy money legally stealing people s cars and charging them to get it back. $60 impound fee for less than 24 hours? Must be nice to make $1800/month on a 12x6 piece of blacktop.